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Yale New Haven Health

Integrated hospital system with academic affiliations

Nursing Clinical Operations Leader

Medical, Clinical & VeterinaryUpdated on Nov 10
Full-timeNew Haven, CT, USANo salary listedIn-person

About the Job

Requirements

  • A BSN or healthcare-related bachelor's degree is required.
  • Five years of management or project management experience is required; healthcare experience is preferred.
  • Knowledge of operations, logistics, and information management systems.
  • A current registered nurse (RN) license is required.
  • Proficiency in Microsoft Office products, dashboards, and hospital systems is required.
  • Expertise in data collection and process improvement techniques.
  • Ability to exercise creativity and initiative in making recommendations, and to work collaboratively and independently with good judgment.
  • Strong computer skills, analytical skills, problem-solving skills, time management, and written and oral communication skills are required.
  • Knowledge of change management and process improvement, system-level thinking, operational execution, and policy.
  • Data-driven decision-making, attention to detail and data accuracy, and the ability to prioritize and problem-solve in real time.
  • Adaptability in a dynamic environment.

Responsibilities

  • Provides operational, strategic, and administrative support to Nursing through direction of the office of the Chief Nursing Officer (CNO).
  • Analyzes department operations, outcomes, and metrics to facilitate service efficiency and effectiveness.
  • Reports findings and discusses action plans with Nursing Leadership.
  • Assists with the development and implementation of new programs and performance improvement initiatives within Nursing.
  • Manages materials and inventory within nursing and works to ensure inventory quality and efficiency.
  • Supports execution of the department's vision, goals, and plans consistent with organizational strategies and policies.
  • Represents inpatient nursing services and develops collaborative working relationships with administrators, physicians, and department leaders to support the department and ensure goals and objectives are met.
  • Obtains data from hospital systems and creates administrative, operational, clinical, and financial reports as requested.
  • Maintains oversight of data management and reporting for inpatient nursing services under the direction of the office of the CNO.
  • Provides leadership, guidance, and direction to inpatient nursing leaders and staff for project and data management related to strategic planning, program development, and performance improvement initiatives.
  • Identifies and analyzes trends in service excellence and ensures accountability for adherence to service excellence standards.

Desired Qualifications

  • A master's degree in nursing or a healthcare-related field is preferred.
  • Healthcare experience is preferred.
  • Lean, Six Sigma, or similar process improvement training.

About the Company

Yale New Haven Health

Integrated hospital system with academic affiliations

Yale New Haven Health is a health system that operates five hospitals (Yale New Haven, Bridgeport, Greenwich, Lawrence + Memorial, Westerly) and provides access to a wide network of primary care physicians and specialists through Northeast Medical Group and Yale Medicine. Through its affiliation with Yale University and Yale School of Medicine, it connects patients to the latest medical treatments and research. Its facilities and outpatient locations enable coordinated care across a single organization that aims to be more patient-focused, more accessible, and more cost-effective. The system delivers care by combining hospital services, primary and specialty care, and advanced clinical relationships to integrate treatment with ongoing research and clinical trials, offering patients access to innovative therapies and personalized treatment options.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
New Haven, CT
Founded
1996

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