Sales Operations Manager @ Nightfall

Nightfall AI (www.nightfall.ai) is the unified platform that prevents data leaks and enables secure collaboration by protecting sensitive data and controlling how it’s shared. For decades, legacy data leak prevention (DLP) solutions have failed to adequately protect sensitive information. Traditional DLP is outdated, intrusive, and complex - it wasn’t designed for today’s modern enterprise where users continuously share data across interconnected SaaS applications, endpoints, and now generative AI. Nightfall AI is the first AI-native DLP solution. We leverage AI to achieve twice the accuracy with a fraction of the false positives that overwhelm security teams. Nightfall does this without disrupting modern work patterns. Our AI-native platform spans sensitive data protection across SaaS, email, data exfiltration prevention on SaaS, endpoints, and data encryption. Nightfall’s Developer Platform provides an open, flexible environment for developers to integrate our data classification and protection capabilities anywhere, including establishing trust boundaries for AI model building and consumption.

What We Are Looking For In This Role:

Manage and maintain the Salesforce CRM system to ensure efficient lead management and accurate reporting
Integrate and Manage CRM extension applications as necessary (Outreach, People.ai, Zoominfo, and more)

Customize Salesforce to meet the cross functional needs of Marketing, Sales, Finance, and Customer Success

Develop and implement Salesforce and CRM landscape best practices and training programs for team members

Ensure data integrity and accuracy within the Salesforce system

Leverage data loader and other mass cleaning tools to keep the org well maintained healthy

Create and manage dashboards and reports to track key performance metrics

Implement and maintain automation within Salesforce to streamline processes

Maintain direct communication with Enterprise Account Executives to effectively manage opportunities

Enable and Train end-users on existing and new tools as necessary.

Minimum Qualifications:

Proven experience as a Salesforce Administrator (3-6 Years)

Salesforce.com certified and experience with Flow and App builder

Experience in managing and customizing Salesforce to meet specific business needs

Effective time management and organizational skills

Exceptional problem-solving and analytical skills

Excellent communication and training skills

Proven ability to manage and maintain a Salesforce CRM system

Experience implementing or maintaining a CPQ system

Strong research and account development skills

Demonstrated track record of exceeding performance targets

Positive and energetic phone skills, excellent listening skills, strong writing skills

What We All Do

All employees share the responsibility of being aware of information security risks and adhering to information security policies and procedures.

All employees are required to participate in information security awareness and training programs.

All employees have a responsibility to handle data in accordance with data classification and handling guidelines. Employees should be aware of the sensitivity of the data they interact with and follow appropriate security measures.

All employees have a responsibility of reporting information security incidents in accordance with information security policies and procedures.

About Nightfall:

Nightfall is a cybersecurity startup dedicated to helping organizations secure and manage their sensitive data. As a leading enterprise technology company, our product affects the personal data that people entrust businesses to store & process with care every day. Critical data in modern organizations is often sprayed across a broad set of cloud data silos, and it’s a herculean task for security & compliance teams to monitor, manage, and protect this highly sensitive data. Via machine learning, our product makes it easy for organizations to discover, classify, and protect this sensitive data across their cloud footprint - such as their corporate SaaS, data infrastructure, and even their own apps. In doing so, we prevent data leakage, provide unprecedented data visibility & protection across the cloud, and enable compliance. We’re a technology startup founded in San Francisco, well-funded by leading institutional investors like Bain and Venrock, and a cadre of security & IT leaders from Okta, Salesforce, Atlassian, Splunk, FireEye, and more. Learn more on our website www.nightfall.ai or by reaching out via email at [email protected].

Sales Operations Manager

Nightfall

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