What We Are Looking For In This Role:

• Manage and maintain the Salesforce CRM system to ensure efficient lead management and accurate reporting
  Integrate and Manage CRM extension applications as necessary (Outreach, People.ai, Zoominfo, and more)

• Customize Salesforce to meet the cross functional needs of Marketing, Sales, Finance, and Customer Success

• Develop and implement Salesforce and CRM landscape best practices and training programs for team members

• Ensure data integrity and accuracy within the Salesforce system

• Leverage data loader and other mass cleaning tools to keep the org well maintained healthy

• Create and manage dashboards and reports to track key performance metrics

• Implement and maintain automation within Salesforce to streamline processes

• Maintain direct communication with Enterprise Account Executives to effectively manage opportunities

• Enable and Train end-users on existing and new tools as necessary.

Minimum Qualifications:

• Proven experience as a Salesforce Administrator (3-6 Years)

• Salesforce.com certified and experience with Flow and App builder

• Experience in managing and customizing Salesforce to meet specific business needs

• Effective time management and organizational skills

• Exceptional problem-solving and analytical skills

• Excellent communication and training skills

• Proven ability to manage and maintain a Salesforce CRM system

• Experience implementing or maintaining a CPQ system

• Strong research and account development skills

• Demonstrated track record of exceeding performance targets

• Positive and energetic phone skills, excellent listening skills, strong writing skills

What We All Do

• All employees share the responsibility of being aware of information security risks and adhering to information security policies and procedures.

• All employees are required to participate in information security awareness and training programs.

• All employees have a responsibility to handle data in accordance with data classification and handling guidelines. Employees should be aware of the sensitivity of the data they interact with and follow appropriate security measures.

• All employees have a responsibility of reporting information security incidents in accordance with information security policies and procedures.