RemoteHome-based dispatch with daily travel throughout the Bradenton and Sarasota area.
Field ServiceEquipment Field Service
About the job
Requirements
At least 2 years of experience in generator service, electrical work, mechanical repair, heating, ventilation, and air conditioning, diesel, automotive, or a related technical field.
Strong troubleshooting and diagnostic abilities.
Ability to work independently with minimal supervision.
Valid driver's license with an acceptable driving record.
Comfort using tablets, smartphones, and service software.
Ability to lift 50 pounds and work outdoors in varying weather conditions.
Responsibilities
Perform annual and semi-annual generator maintenance visits.
Identify potential issues before they become service failures.
Document maintenance findings and recommendations.
Diagnose electrical, mechanical, fuel, and control system issues.
Troubleshoot generator failures and performance concerns.
Complete repairs on residential and light commercial standby generators.
Test equipment after repairs to ensure proper operation.
Communicate professionally with customers before, during, and after service visits.
Explain findings and repair recommendations clearly to customers.
Represent the company professionally and with integrity.
Maintain strong customer relationships and deliver a high-quality service experience.
Complete service tickets, inspection reports, and required documentation in ServiceTitan.
Use company software and mobile applications to manage work orders.
Maintain inventory levels and vehicle stock.
Coordinate with dispatch and management regarding scheduling, parts needs, and customer follow-up.
Complete scheduled maintenance visits on time.
Diagnose and repair equipment efficiently and accurately.
Maintain accurate and current service documentation.
Operate safely and follow company safety standards.
Desired Qualifications
Experience servicing Generac, Kohler, Cummins, Briggs & Stratton, or similar generator systems.
Electrical troubleshooting experience.
Generac certification or willingness to obtain certification.
Residential service experience and strong customer service skills.
About Bo’s Generators & Power Support Partners
Bo’s Generators is part of the Power Support Partners family of brands, a growing organization focused on providing reliable generator installation, service, and maintenance to homeowners and businesses across the Southeast.
Through Bo’s Generators, our Florida team combines the local service and customer relationships of the Bo’s brand with the resources, support, and growth opportunities of Power Support Partners.
We pride ourselves on exceptional customer service, technical expertise, and a team-first culture. We are looking for a Service & Maintenance Technician who enjoys working independently, solving problems, and providing an outstanding customer experience.
The Service & Maintenance Technician is responsible for performing preventive maintenance, diagnostics, troubleshooting, and repairs on residential and light commercial standby generators. This role operates from a home-based dispatch model, traveling directly to customer locations throughout the Bradenton and Sarasota area.
Successful candidates are self-motivated, mechanically inclined, organized, and comfortable working independently while representing the company in customers' homes and businesses.
Location: Sarasota/Bradenton Reports To: Service Manager
What You'll Do
Preventive Maintenance
Perform annual and semi-annual generator maintenance visits