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Airgas

Supplier of industrial, medical, specialty gases

Branch Manager

Retail Store ManagementConfirmed live in the last 24 hours
Full-timeBillerica, MA, USAIn-person

About the Job

Requirements

  • At least 2 years of experience in a leadership or managerial capacity, preferably in a similar industry such as retail industrial sales.
  • Ability to navigate and interpret safety rules, Material Safety Data Sheets, operating and maintenance instructions, and procedure manuals.
  • Organizational ability and attention to detail to work effectively in a fast-paced environment.
  • Ability to foster a team-oriented culture and build connections with people from diverse backgrounds.

Responsibilities

  • Oversee daily store operations to achieve or advance sales and margin goals by promoting sales, delivering customer service, maintaining inventory levels, and balancing expenses through purchasing support.
  • Promote sales and provide customer service, including answering product, pricing, and technical inquiries by phone.
  • Support the outside sales team in maintaining existing client relationships and pursuing new business opportunities.
  • Support accurate and timely daily processing of financial transactions, including cash reports, charge tickets, coding, costing, pricing, daily cash summaries, and bank deposits.
  • Maintain the accuracy of back-order, open-order, and purchase-order expedite reports.
  • Maintain appropriate cylinder and hard-goods inventory levels for the branch.
  • Lead training for inside sales associates on product knowledge, company policies, processes, procedures, and safety, ensuring associates can perform essential branch functions.
  • Conduct periodic performance reviews for branch associates.
  • Act as a liaison between employees and management, providing performance guidance in collaboration with Human Resources and senior management.
  • Ensure facility and staff adherence to safety and regulatory standards, good housekeeping, efficient customer service, and overall operational efficiency.

Desired Qualifications

  • At least 5 years of experience in sales and distribution of industrial gases, welding supplies, or similar industrial products.
  • Retail sales and customer service experience.
  • Familiarity with welding applications and equipment, or willingness to develop expertise in the product line.

About the Company

Airgas

Supplier of industrial, medical, specialty gases

Airgas is a leading U.S. supplier of industrial, medical, and specialty gases, along with safety products, ammonia products, process chemicals, and related hardgoods. It serves more than 1 million customers through a network of over 1,100 locations and 18,500 associates, supported by an e-Business platform and the Airgas Total Access telesales channel. It differentiates itself with a large, integrated distribution footprint, a broad product catalog, and multiple convenient ordering channels (in-person, online, and telesales) that ensure safe, reliable delivery and technical support. Its goal is to help customers improve performance by providing safe, reliable access to essential gases, chemicals, and related products and expertise.

Company size
5,001-10,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Pittsburgh, PA
Founded
1997

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