Mystic Invest

Operates river and expedition cruise businesses

Junior IT Specialist

System AdministrationConfirmed live in the last 24 hours

Full-timeAveiro, PortugalNo salary listedIn-person

About the Job

Requirements

A bachelor's degree in Computer Engineering, Computer Science, or an equivalent field is required.
English is required; the ability to communicate in other languages is an advantage.
Experience as an IT Specialist, Support Technician, Network Administrator, or Systems Administrator is required.

Responsibilities

Manage and maintain all IT systems and operational applications, including SAP.
Provide basic support for SAP modules.
Manage the print server and troubleshoot printing issues.
Monitor server logs and take necessary corrective actions.
Monitor and report system logs in the VMware environment.
Diagnose and investigate system and software errors, including issues with Microsoft Office, Windows desktop and server, Microsoft 365, Word, Excel, PowerPoint, Outlook, SharePoint, and Teams.
Manage and monitor the CrowdStrike platform.
Manage Wi-Fi and TCP/IP-based networks as needed.
Monitor and ensure maintenance of daily database backups and the Veeam Backup system.
Create documentation and records for support tickets, incidents, and hardware inventory.
Manage and monitor Microsoft services, including WSUS, DNS, DHCP, Active Directory, and Group Policy.
Write small programs and conversions used by the technical department.
Provide support for Nupas/Cadmatic and information exchanged with external project offices.
Support Lanteck communications with existing and future CNC machines, particularly the recently acquired cutting machine.

Desired Qualifications

The ability to communicate in languages other than English is an advantage.

Descrição do emprego

A função consiste em gerir e manter todos os sistemas de TI e aplicações operacionais, incluindo o SAP.

Responsabilidades:

Basic support for SAP modules;
Gerir o servidor de impressão e resolver problemas relacionados com impressão;
Monitorizar os registos (logs) dos servidores e tomar as ações corretivas necessárias;
Monitorizar e reportar os logs dos sistemas no ambiente VMware;
Diagnosticar e investigar erros de sistemas e de software, incluindo Microsoft Office, Windows (desktop e servidor), Microsoft 365, Word, Excel, PowerPoint, Outlook, SharePoint e Teams;
Gerir e monitorizar a plataforma CrowdStrike;
Gerir redes Wi-Fi e todas as redes baseadas em TCP/IP, sempre que necessário;
Monitorizar e assegurar a manutenção das cópias de segurança diárias das bases de dados e do sistema Veeam Backup;
Criar documentação e registos de tickets de suporte, incidentes e inventário de hardware;
Gerir e monitorizar os serviços Microsoft, incluindo WSUS, DNS, DHCP, Active Directory (AD) e Políticas de Grupo (GPO);
Possuir competências acima da média na gestão e resolução de problemas de forma profissional e diplomática;
Programação, para fazer pequenos programas e conversões usados no departamento técnico;
Consiga dar apoio ao Nupas/Cadmatic e na informação trocada com gabinetes de projeto do exterior;
Apoio na comunicação de Lanteck com as máquinas CNC existentes e futuras, nomeadamente na máquina de corte recentemente adquirida.

Qualificações

Licenciatura em Engenharia Informática, Ciências da Computação ou área equivalente;
O inglês é obrigatório; a capacidade de comunicar noutras línguas é considerada uma vantagem;
Experiência como Especialista de TI, Técnico de Suporte, Administrador de Redes ou Administrador de Sistemas.

Informação adicional

About the Company

Mystic Invest

Operates river and expedition cruise businesses

MysticInvest Holding operates a portfolio of travel businesses centered on river, ocean, and expedition cruising for international holidaymakers. Its brands include DouroAzul, Nicko Cruises, Mystic Cruises, Mystic Ocean, and Atlas Ocean Voyages, each serving different destinations and styles of travel. The group combines passenger-vessel operations with onboard hospitality, itinerary development, sightseeing, and shore excursions, supported by nautical, commercial, and corporate teams. Part of Pluris Investments, the business traces its origins to the establishment of DouroAzul in 1993. MysticInvest Holding is headquartered in Porto, in Portugal's Porto district.

Company size: 501-1,000
Company stage: Not listed
Total funding: Not listed
Headquarters: Porto, Portugal
Founded: 1993

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