In-Home Service Technician
Sears
In-Home Service Technician
Sears
Multichannel retailer of appliances, tools, services
Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers’ homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances.
Appliance maintenance responsibilities include:
• Providing timely and quality repairs of customers’ products
• Maintaining high-quality customer service and care • Promoting and selling additional products and services
• Meeting key performance metrics and/or productivity goals
• Providing knowledgeable and courteous repair service
• Looking for ways to improve business performance and enhance the customer experience
• Communicating benefits of the Value Added Services Process to the customer
• Maintaining truck stock inventory within the prescribed company guidelines and standards
• Following the truck maintenance schedule and keeping a clean, organized truck
Job Requirements As an In-Home Service Technician, you must be highly organized and possess excellent communication skills. We are seeking a dedicated team player who is able to ensure fast, flexible, and expert service to every customer via excellent time management skills. Requirements of the Service Technician role include:
• CFC Certification required for refrigeration positions only.
• At least 1 – 2 years of appliance maintenance or repair technician experience, preferred
• Working mechanical knowledge, including the use of tools and test equipment
• Ability to perform accurate repair of customer product
• Must complete all technician training elements within required timeframes
• Ability to follow directions and specific process steps to ensure quality workmanship
• Flexibility to work variable and flexible hours, including overtime
• Ability to use a computer for parts inquiries and ordering
• Must pass pre-employment drug screen and criminal background check
No On Call Work! No Sundays! Join Us Today!
Join the Sears Home Services team as an In-Home Appliance Service Technician!
Are you looking for a role that offers you an opportunity to be a part of a dynamic, innovative organization?
Job Responsibilities As a repair technician, you will be responsible for the repair of products in customers’ homes. Products you will repair include the following home appliances: Washers & Dryers, Gas & Electric Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers, and other home appliances.
For the In-Home Service Technician, we provide the following:
• Service van
• Specialized tools
• Uniforms
• Laptop computer
• Smartphone
• Home dispatched (most locations)
• Industry training
• Various incentive plans
• Career opportunities
Join the Sears Home Service family! Apply today!
Please contact Jennifer at (407) 551-5984 for details on how to apply or visit our website at www.searsholdings.com/careers .
Sears is a retailer of general merchandise, home appliances, tools, and automotive parts, focused on online sales with a small number of stores remaining. It carries private-label brands like Kenmore appliances and Craftsman tools, sold online, in stores, and through other retailers. Sears Home Services provides installation, repair, and maintenance for home appliances and other equipment across the United States. Its goal is to offer convenient access to home goods and services through a strong e-commerce platform complemented by select physical locations and a service division.
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