Senior Salesforce Engineer / Technical Lead
Syneos Health
Senior Salesforce Engineer / Technical Lead
Syneos Health
Global provider of integrated clinical-to-commercial services
Syneos Health® is a leading fully-integrated life sciences services organization built to accelerate customer success. We partner with innovators at every point across the drug development and commercialization continuum, helping them navigate complexity, anticipate change and accelerate progress.
Our Clinical Solutions team members act with a drug development mindset, applying their years of experience and deep expertise to truly understand customer needs and represent those in the solutions we shape.
Whether you join us in a Functional Service Provider partnership or a Full-Service environment, you’ll collaborate with passionate problem solvers, innovating as a team to help our customers achieve their goals. We are agile and driven to deliver – for one another, our customers, and, most importantly, for those in need.
Discover what your 25,000 future colleagues already know:
Why Syneos Health
• We are passionate about developing our people, through career development and progression; supportive and engaged line management; technical and therapeutic area training; peer recognition and total rewards program.
• We are committed to building an inclusive culture – where you can authentically be yourself. Central to this is our purpose – Driven to Deliver – which captures the passion of our colleagues to show up each day and shape solutions that have the ability to dramatically impact someone’s life.
• We are continuously building the company we all want to work for and our customers want to work with. Why? Because we know that when we bring together smart colleagues from across the world, we can shape the future of healthcare, driving impact for customers and defining the pace of patient progress.
Job Responsibilities
The Senior Salesforce Engineer / Technical Lead provides advanced hands-on technical leadership for Salesforce platform delivery across Syneos Health’s Service Cloud, Health Cloud, REMS, Engagement Center, and related platform capabilities. This role leads the design, development, configuration, testing, and support of Salesforce solutions that are secure, scalable, maintainable, and aligned with Syneos enterprise architecture and regulated delivery standards.
The role serves as the day-to-day technical lead for Salesforce engineering work, partnering with architecture, business stakeholders, QA, validation, security, operations, and platform support teams. A key responsibility is helping establish sustainable internal Salesforce engineering practices, including technical standards, code review expectations, production support procedures, documentation practices, and knowledge continuity across the Salesforce platform.
This role will work a hybrid work schedule. Candidates should be available to work 2- 3 days a week in our Hyderabad office space, located at Equinoz by Pheonix, 8th & 9th Floor, Sur No. 53, Paiki, Gachibowli, Hyderabad- 32. The shift hours are Monday through Friday, 2 pm- 11 pm IST.
Key Responsibilities
Required Qualifications
Preferred Qualifications
Get to know Syneos Health
Over the past 5 years, we have worked with 94% of all Novel FDA Approved Drugs, 95% of EMA Authorized Products and over 200 Studies across 73,000 Sites and 675,000+ Trial patients.
No matter what your role is, you’ll take the initiative and challenge the status quo with us in a highly competitive and ever-changing environment. Learn more about Syneos Health.
Additional Information
Tasks, duties, and responsibilities as listed in this job description are not exhaustive. The Company, at its sole discretion and with no prior notice, may assign other tasks, duties, and job responsibilities. Equivalent experience, skills, and/or education will also be considered so qualifications of incumbents may differ from those listed in the Job Description. The Company, at its sole discretion, will determine what constitutes as equivalent to the qualifications described above. Further, nothing contained herein should be construed to create an employment contract. Occasionally, required skills/experiences for jobs are expressed in brief terms. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job.
Global provider of integrated clinical-to-commercial services
Syneos Health provides end-to-end biopharmaceutical solutions across the clinical-to-commercial spectrum. It helps biopharma companies, healthcare organizations, and investors by offering specialized expertise, insights, and technology-enabled services to move therapies faster to patients. Its offerings include Kinetic, a modern omnichannel customer engagement platform that uses targeting and analytics to coordinate nationwide healthcare communications, and Syneos One, an asset development approach that aligns strategy and execution from early concept through commercialization. The company uses AI and advanced tech to improve performance and reduce risk in drug development and market delivery. Its goal is to be a trusted partner that accelerates therapy development and delivery by combining scientific know-how with integrated, data-driven services.
Explore more opportunities at Syneos Health