Manager – Accounting Services
Conduent
Manager – Accounting Services
Conduent
BPO and digital solutions provider
Requirements:
· Bachelor’s/ master’s degree in commerce, Finance, Accounting, or Business Administration.
· 8–12 years of experience in service delivery operations with PTP Team management experience.
· Proven experience managing teams in a global shared services environment.
· Hands-on experience with ERP platforms such as SAP, Oracle, Coupa, or Ariba.
· Strong analytical, stakeholder management, and leadership skills.
Key Responsibilities:
· Manage end-to-end PTP operations including Invoice Processing, Vendor Management, Payments, T&E, and Helpdesk activities.
· Ensure achievement of SLAs, KPIs, productivity, quality, and compliance targets.
· Identify process improvement and automation opportunities to enhance efficiency.
· Lead, mentor, and develop teams while driving a performance-based culture.
· Manage client relationships and participate in operational review meetings
Conduent provides technology-enabled business process outsourcing services across healthcare claims and administration, customer experience management, and human capital solutions. It uses automation and AI to streamline operations, such as healthcare and casualty claims processing, omnichannel customer support, and HR services. This differentiates itself through large-scale delivery (billions of interactions annually, millions of tolling transactions daily) and a focus on combining digital technologies with domain expertise to improve performance, customer experiences, and reduce costs and risks for clients. The goal is to help clients run more efficiently, deliver better service, and support missions across industries.
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