Patient Care Navigator

Responsibilities

The Patient Care Navigation Specialist provides peer recovery support, coaching, and care navigation throughout the recovery continuum, from MSU admission through discharge. Utilizing lived experience, recovery support principles, continuity focused engagement, and evidence-based coaching practices. This role helps participants navigate transitions in care, overcome barriers to recovery, connect with resources, achieve recovery goals, and build a foundation for long-term recovery success. The role is designed to complement clinical, medical, and care coordination functions by providing a steady supportive presence. The specialist collaborates with participants, treatment teams, families, and community partners to promote engagement, continuity of care, and positive recovery outcomes.

• Provide Coaching, Navigation, and Recovery Support to Participants in Accordance with Hazelden Betty Ford Standards of Care
• Facilitate Recovery Transitions and Continuity
• Support Program Operations, Documentation, Compliance, and Team Collaboration

Qualifications

Required Qualifications:

• High School Diploma or the equivalent
• Peer Recovery Certification or obtain within 90 days of hire
• Experience providing peer support in a 12-Step program as well as other recovery pathways
• Training/proficiency in computer applications, and Microsoft products, Office, Word, PowerPoint, Windows, and Excel, along with the use of internet as work tools
• Public speaking, group presentation experience
• Must be age 18 or older
• Must have a current driver’s license
• Current CPR certification or obtain within 30 days
  • Certification must be from American Red Cross or American Heart Association.

Preferred Qualifications:

• Bachelor’s Degree preferred, but not required if peer certification and relevant experience are strong
• Prior experience with withdrawal management, residential treatment, recovery management, care navigation, case management, or continuing care.
• Experience supporting patients through transitions in levels of care
• Knowledge of community recovery resources, mutual support groups, and recovery pathways

Overview

The Hazelden Betty Ford Foundation is the largest nonprofit addiction recovery organization in the United States. It is also one of the most mission-driven places you will find. The Hazelden Betty Ford Foundation team is passionate about providing hope and ultimately healing. As a living, growing and evolving institution, the Hazelden Betty Ford Foundation is – at our core- a people-powered organization.  Hazelden Betty Ford Foundation is comprised of 1600+ employees, seventeen treatment sites and produces $190 million dollars in annual revenue.  This exemplary organization serves nearly 25,000 people annually and is committed to provide hope and healing for those experiencing addiction to alcohol and other drugs.

What makes this organization unique is its total ecosystem approach to prevention, education, research, advocacy and treatment.  All of the parts of the organization work together to inform, develop and deliver evidence- based practices that help people reclaim their futures and restore their hope.

Being “a best place to work” is a strategic goal of Hazelden Betty Ford Foundation and it’s a goal that every employee plays an active role in helping to achieve. Our culture is a reflection of how encouraged and energized we each feel about contributing our ideas and performing to our greatest ability. Join us and do meaningful work.

We deeply value our employees.  Working at Hazelden Betty Ford Foundation includes a comprehensive benefits package, including:

• Competitive Health, Dental and Vision Plans
• Retirement savings plan with employer match
• Paid time-off
• Tuition reimbursement

The Hazelden Betty Ford Foundation is proud to be an equal opportunity and affirmative action employer. We believe that diversity and inclusion among our colleagues is critical to our success as a force of healing and hope for individuals, families and communities affected by addiction to alcohol and other drugs; and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Salary new (max and min)

USD $20.00 - USD $28.36 /Hr.