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Hapag-Lloyd

Global liner shipping and terminal services

Manager – Cost and Operations Excellence

Corporate Finance & FP&AConfirmed live in the last 24 hours
Full-timeMumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • A Master’s or Bachelor’s degree in Business, Finance, Economics, Engineering, or a related field.
  • Four to eight years of relevant experience in Finance Business Partnering, Planning, Financial Analysis, Cost Control, or Operational reporting.
  • Experience driving performance management dialogues based on the 4 Disciplines of Execution (4DX).
  • Proficiency in SAP.
  • Advanced proficiency in Excel.
  • Ability to interpret large data sets, identify trends, and develop actionable insights.
  • Ability to influence without direct authority and achieve required results.
  • Ability to synthesize data and derive actionable insights using a forward-looking perspective.
  • Ability to communicate with cross-functional teams and align diverse stakeholders.
  • Ability to manage multiple streams of work.

Responsibilities

  • Drive financial transparency and manage operational and cost KPIs through a “One set of numbers” approach, linking financial data and operational performance in collaboration with the P2P Cost Control team and Business Administration (Finance).
  • Identify opportunities, mitigate risks, and challenge the status quo by combining financial expertise with operational acumen.
  • Provide the Director of Operations for Area MIN with data-driven recommendations to support decision-making in the Area.
  • Act as a change agent in the Area by embedding the regionally designed performance management framework based on the 4 Disciplines of Execution (4DX) and the Daily Operating System (DOS).
  • Work with regional OPSS and P2P Cost Control teams, Area Management and Operations, Finance, and QSC colleagues to plan, monitor, and continuously improve Area performance.
  • Act as the lead/senior OPSS business partner across the Area OPSS community for Functional Change Management, Performance Management, and Cost Control strategy.
  • Facilitate a daily operating system and performance management framework in the operations teams of Area India (MIN).
  • Translate business targets into operational KPIs for each country or cluster.
  • Calculate and analyze performance gaps against Budget, Plan, and Savings targets, and recommend corrective actions with stakeholders through data-driven performance management cycles.
  • Collect and analyze Area-specific operational data and provide insights for Area and Regional dashboards and scorecards.
  • Provide forward-looking, data-driven analytics and actionable recommendations to influence decision-making.
  • Challenge operational teams’ performance and decisions to drive accountability and continuous improvement, and proactively address emerging questions.
  • Forecast key Area profit and loss elements monthly, quarterly, and annually.
  • Maintain an understanding of cost and volume drivers within operations and develop the narrative behind cost trends.
  • Conduct independent, balanced analysis to identify profitability and cost-efficiency opportunities and challenge cost escalations.
  • Drive and track cost-saving initiatives using tools and frameworks that support high-impact, data-informed decisions.
  • Evaluate relevant, sunk, and total cost of ownership in operational choices to prevent sub-optimization.
  • Support Area cost modeling and forecasting with P2P Cost Control, QSC, and Controlling teams.
  • Manage operational leading indicators that influence cost and drive unit-cost performance management in the Area.
  • Collaborate on cost-saving initiatives, support accurate accruals, and ensure consistent cost categorization.
  • Serve as a data steward in the Area by validating, testing, and defining data quality for unit-cost and KPI reporting.
  • Coordinate with QSCs, P2P Cost Control, and Regional OPSS to maintain a unified “one set of numbers” approach.
  • Contribute to and maintain a standardized KPI repository and help link performance reporting to the budget process.
  • Share best practices to support continuous improvement.
  • Manage data for TRACO updates and coordinate unit-cost deviations with P2P Cost Control.
  • Provide input during forecasting and budgeting cycles, including challenging and validating assumptions.
  • Support tracking of cost and operational performance against budget with relevant stakeholders.
  • Partner with Area leadership on scenario analysis and planning for strategic initiatives to align cost development, forecasting, and strategic priorities.
  • Drive team engagement and continuous improvement within the Area of responsibility.
  • Act as a strategic thought partner in cost transformation and support the Director of Cost Control in shaping decision-making frameworks.
  • Share insights and best practices with the wider Finance community and align with digital tools and reporting standards.
  • Liaise between Area, QSC, Regional OPSS, and P2P Cost Control to ensure priorities are clearly implemented.
  • Engage with procurement and operations on savings plans and KPI alignment.
  • Participate in regional workshops, training, and best-practice sharing initiatives.

Desired Qualifications

  • Knowledge of Power BI, Tableau, SQL, or similar tools.
  • An outgoing, extroverted approach to understanding underlying business drivers for financial performance.
  • A strong analytical mindset and hands-on, execution-driven approach.
  • Empathic and strong interpersonal skills.
  • Positive energy and a can-do attitude.
  • A structured, self-driven approach.
  • Passion for continuous improvement and process enhancement.

About the Company

Hapag-Lloyd

Global liner shipping and terminal services

Hapag-Lloyd operates as a global container shipping company providing liner services and related terminal and infrastructure activities. It moves goods by coordinating schedules, bookings, and logistics across its fleet of modern ships (including many reefers) and its network of terminals to deliver end-to-end shipments. The company differentiates itself with its large, modern fleet, expansive global network serving more than 600 ports, and integrated logistics capabilities. Its goal is to offer fast, reliable connections between ports and to expand its terminal and inland logistics services for customers.

Company size
10,001+
Company stage
IPO
Headquarters
Hamburg, Germany
Founded
1847

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