Migration Outcome Integration Lead

EML Payments is a global payments company, headquartered in Brisbane, Australia, and listed on the Australian Securities Exchange. We build secure, instant payment solutions that connect our clients to their customers, wherever money is in motion. Our products include banking, credit and disbursement services, earned wage access, gifts, incentives and rewards, and FX solutions. We operate in more than 25 countries, we combine the energy of a start-up with deep leadership experience

About the role

The Migration Outcome Integration Lead is accountable for defining and delivering the end to end migration strategy, planning framework and cutover execution for transitioning clients and products onto EML’s Arlo platform.

The role owns how migrations are executed safely, including migration design, readiness criteria, cutover planning and the identification and mitigation of migration specific risks. This includes ensuring that migration considerations, regulatory, operational, data and technical are explicitly surfaced, planned for and controlled.

The role acts as the single point of accountability for migration safety and execution, ensuring migrations are repeatable, auditable and delivered without undue risk to clients, cardholders or the programme.

What you will do

Migration Strategy & Framework

• Define and own the programme‑level migration strategy, including:
• • Migration principles and success criteria
  • Migration patterns and sequencing approaches
  • Readiness and entry/exit criteria
• Establish a repeatable migration framework that can be applied consistently across clients, regions and products.

Planning, Cutover & Readiness

• Own detailed migration and cutover planning, including:
• • Data, ledger, card and transaction migration considerations
  • Parallel run and rollback strategies
  • Cutover runbooks, rehearsals and dry runs
• Lead go‑live readiness activity and provide clear go / no‑go recommendations based on evidence and risk.

Migration Risk & Mitigation

• Proactively identify and manage migration‑specific risks, including:
• • Regulatory and compliance risk
  • Client and cardholder impact
  • Data integrity and reconciliation risk
  • Operational readiness and support risk
  • Third‑party and vendor dependencies
• Ensure risks are documented, tracked, mitigated and escalated appropriately to Program and SteerCo forums.

Delivery Governance

• Lead migration governance and assurance, including:
• • Migration working groups
  • Readiness checkpoints and reviews
  • Clear escalation and decision pathways
• Provide transparent reporting on migration progress, risks and decisions to Program Leadership.

Cross‑Functional Coordination

• Work closely with:
• • Commercial Migration Lead on sequencing feasibility and timing
  • Technology and Product teams on build and testing readiness
  • Operations on service readiness and support models
  • Risk, Compliance and Legal on regulatory requirements
• Act as the authoritative voice on migration safety and execution across the programme.
  
  

What you will bring

Essential

• Senior experience leading large‑scale migrations in payments or regulated financial services.
• Demonstrated ownership of migration strategy, cutover planning and risk mitigation.
• Strong understanding of the failure modes and risks of live platform migrations.
• Experience operating at Programme, ELT and SteerCo level.

Desirable

• Deep knowledge of payments platforms, issuers, processors or ledger‑based systems.
• Experience migrating onto new core or cloud‑based platforms.

What we offer

• 25 days' annual leave, with an additional 5 days available once your annual leave is used
• Paid birthday leave and 2 paid volunteering days a year
• Enhanced parental leave: 12 weeks for primary carers and 4 weeks for secondary carers
• Private medical insurance fully covered by EML, including 24/7 GP phone and video access, specialist consultations, diagnostics and treatment
• An Employee Assistance Programme with up to 6 confidential counselling sessions a year
• A workplace pension scheme with company contributions 5% and employee minimum 3%, salary sacrifice scheme also available
• Income protection of up to 75% of salary and life insurance at 4× annual salary
• A Cycle to Work scheme through tax-efficient salary sacrifice
• Support with one relevant professional membership a year

About EML

EML Payments is a global leader in the fintech space. Our mission is to create awesome, instant, and secure payment solutions that connect our customers to their customers, anytime, anywhere, wherever money is in motion. Our Purpose is to inspire transformative digital change for our customers and communities. 

As an issuer and processor, we provide our clients and partners with innovative alternatives to traditional banking solutions for reloadable and non-reloadable programs.

Our commitment to Equal Employment Opportunity

Integrated into our Core Values is EML's commitment to diversity, equity and inclusion. EML is committed to being a globally inclusive company where all people are treated fairly, recognised for their individuality, promoted based on performance and empowered to reach their full potential. We are agile, we are innovative. We take a partnership approach; we tailor solutions and place a strong focus on operational excellence. Our place is one of collaboration, teamwork & innovation. But, above all, it’s one that embraces difference. And rather than have you blend in, we want to help you unleash your full potential. 

Disclaimer
Offers are conditional on satisfactory pre-employment background screening, which may include a criminal record check. Any disclosures are assessed fairly and in line with local law.