Full-Time

Senior Technical Writer

Posted on 9/6/2024

Tanium

Tanium

1,001-5,000 employees

Provides endpoint security and systems management

Cybersecurity

Compensation Overview

$90k - $275kAnnually

+ Equity Awards

Senior

Oakland, CA, USA

Candidates must live within 35 miles of Emeryville, CA, and be willing to go to the office 3 days a week.

Category
Technical Writing
Content & Writing
Required Skills
Communications
Requirements
  • Bachelor’s degree in Computer Science, Engineering, Technical Communications, or English
  • 8+ years experience in software documentation
  • Writing for a system administrator audience
  • Experience documenting for both Windows and Linux environments
  • Understanding of information architecture principles and content organization
  • Experience with XML, HTML, topic based/structured authoring, and single sourcing
  • 2+ years experience in help desk/technical support a plus
  • Knowledge of DITA a plus
  • Experience with Madcap Flare a plus
  • Experience with IT security software/products a plus
  • Self-starter with ability to learn software applications with little direction
  • Technically astute and able to understand large enterprise IT concepts
  • Interest in solving complex IT problems
  • Familiarity with general networking and database concepts
  • Broad knowledge across several technical domains with deep knowledge in one or more of the following: endpoint security, systems management, system administration, software engineering, or incident response
Responsibilities
  • Plan and write security software installation, user, and admin guides
  • Collaborate with cross-functional teams to brainstorm, write, and review technical support content, including troubleshooting tips, FAQs, integrations, release notes, and cross-product tutorials
  • Edit content written by multiple contributors
  • Collaborate with user experience team on design of product and UI text
  • Participate in development of and recommendations for documentation style standards, information architecture, tools, and best practices

Tanium provides endpoint security and systems management solutions through its Tanium XEM platform. This platform enables businesses to monitor and manage their endpoints in real-time, ensuring they have control over their IT environments. Tanium's services are particularly beneficial for organizations that need to safeguard critical assets, such as financial data and sensitive military information. The company serves a diverse clientele, including branches of the U.S. Armed Forces, major financial institutions, and global retailers, showcasing the adaptability of its solutions across various sectors. Unlike many competitors, Tanium focuses on delivering a high level of certainty and control in endpoint management. The goal of Tanium is to empower organizations to effectively protect their vital information and manage their IT infrastructure.

Company Stage

Late Stage VC

Total Funding

$783.7M

Headquarters

Kirkland, Washington

Founded

2007

Growth & Insights
Headcount

6 month growth

5%

1 year growth

6%

2 year growth

4%
Simplify Jobs

Simplify's Take

What believers are saying

  • Tanium's integration with ServiceNow enhances automation, attracting more enterprise clients.
  • Recognition as a leader in patch management strengthens Tanium's market position.
  • Partnership with VetsinTech boosts brand reputation and opens government sector opportunities.

What critics are saying

  • Emerging cybersecurity startups could erode Tanium's market share.
  • Rapid evolution of cyber threats may outpace Tanium's current capabilities.
  • Over-reliance on partnerships like ServiceNow could pose risks if challenges arise.

What makes Tanium unique

  • Tanium offers real-time data collection at an enterprise scale, ensuring rapid response.
  • The Tanium XEM platform provides unmatched visibility and control over millions of endpoints.
  • Tanium's diverse client base, including U.S. Armed Forces, showcases its solution's versatility.

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Benefits

Insurance, Health & Wellness Package

401k Plan, Stock Options, Equity Incentive Plan, and Performance Bonus

Work From Home

Maternity & Paternity Leave

Adoption Assistance

Flexible Hours

Paid Time Off

Free Lunch or Snacks

Company Social Events

Travel Concierge

Commuter Checks & Assistance

Employee Discount

Tuition Assistance

INACTIVE