speakit

Digital dictation and speech recognition solutions

German Back Office Customer Support

Financial Crime & AMLConfirmed live in the last 24 hours

Full-timeAthens, Greece

About the Job

Requirements

Fluency in German is required.
Very good English is required.
Computer literacy is required.
Preferably, candidates have work experience in administrative and office tasks.
Strong team spirit and communication skills are required.

Responsibilities

Support anti-financial-crime tasks, including anti-money laundering, terrorist financing, know-your-customer checks, and fraud.
Recognize, support, and evaluate suspicious bank-account transactions.
Identify money-laundering typologies and suspicious facts.
Create and transmit reports of suspicious financial transactions to the financial intelligence unit.
Process the results from the internal transaction-monitoring system daily.
Process inquiries related to combating fraud and money laundering.

Desired Qualifications

Work experience in administrative and office tasks is preferred.

German Βack Office Customer Support - Athens

speakit · Athens, Greece · Full-time · Posted 2021-09-29

Workplace: on_site

Department: German

Description

We are looking for a Back Office Customer Support agent to join the German department of an online bank.

The main focus of the position is the prevention of money laundering and the active and effective fight against financial crime.

The main tasks of the Back Office Customer Support agent will include the:

Support on Anti-Financial Crime tasks, including AML, terrorist financing, KYC and fraud.
Recognition, support and evaluation of suspicious bank account transactions.
Identification of money laundering typologies and suspicious facts.
Creation and transmission reports of suspicious financial transactions to FIU
Daily processing of the results from our internal transactions monitoring system
Processing of inquiries related to fight against fraud and money laundering

Requirements

Fluent in German
Very good English
Preferably working experience in administrative and office tasks
Computer literacy
Strong team spirit
Communication skills

Benefits

The benefits of the Back Office Customer Support agent will include:

Competitive salary - 14 salaries per year
Complete relocation support (flight ticket to Greece, 4-week hotel accommodation, pick-up & drop, assistance finding an apartment, real estate fee covered), when applicable
Monthly bonus
Free online Greek lessons
Health Package
Full training by certified instructors
Career opportunities

Only CVs in English will be reviewed.

Apply

Apply at speakit

About the Company

speakit

Digital dictation and speech recognition solutions

Speak-IT is the UK’s leading Digital Dictation and Speech Recognition specialist, offering bespoke speech-to-text workflow solutions for sectors such as healthcare, legal, and education. Their product approach combines hardware, software, and services to turn spoken words into typed text through customized workflows that fit each industry’s needs. They work with major players in the voice technology field and provide unbiased advice, ongoing support, and hands-on service to ensure smooth implementation and use. Compared with competitors, Speak-IT differentiates itself through its long-standing presence since 1990, strong partnerships, and a focus on practical, personable customer service. The company’s goal is to help organizations improve efficiency and accuracy in documentation by delivering practical, integrated voice technology solutions and expert support.

Company size: 1-10
Company stage: Not listed
Total funding: Not listed
Headquarters: United Kingdom
Founded: 1990

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