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Bronson Methodist Hospital

Southwest Michigan health system

Medical Assistant - Bronson Cancer Center

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Full-timeKalamazoo, MI, USANo salary listedIn-person

About the Job

Requirements

  • A high school diploma or general education degree (GED) is required.
  • Meet one of the following: successfully complete an accredited medical assistant program; hold CMA, CCMA, or RMA certification; or meet eligibility requirements to take the CMA or RMA examination and obtain certification within six months of hire. The Vocational Coordinator determines eligibility requirements for CMA or RMA within six months.
  • Obtain BLS certification within 90 days of hire or transfer.
  • Have knowledge of clinical skills required for Medical Assistant certification or registration.
  • Have effective problem-solving and prioritization skills.
  • Possess interpersonal skills and handle information confidentially.
  • Communicate clearly and effectively with patients, doctors, and other staff.
  • Maintain patient confidentiality.
  • Work independently and function as an integral team member with other healthcare professionals.
  • Have personal computer skills and the ability to input and retrieve data from the organization's computerized systems.
  • Maintain positive customer service.
  • Establish effective working relationships with physicians, office staff, and employees in a team environment.
  • Perform work requiring sustained alertness and concentration, including interactive and repetitive or small detailed work and operation of a personal computer or CRT for 40 to 70 percent of the time.
  • Be able to stand or walk considerably, regularly lift objects weighing 20 pounds or less, assist with heavier tasks such as lifting and moving patients, assume minor straining or fatiguing positions, and perform some fatiguing physical motions.

Responsibilities

  • Provide clerical support to the Cancer Center under provider and/or nursing direction, including obtaining patient records, rescheduling patients, and triaging phone calls.
  • Room patients, provide clinical information, and support providers and nurses.
  • Process and post patient charge information and educate patients and families about care.
  • Demonstrate competencies specific to the population served when providing direct patient care.
  • Prepare patients for examination, including patient assessment, histories, vital signs, and medication reconciliation.
  • Document pertinent information in patient charts and accurately document required information.
  • Maintain documentation standards and review charts before appointments to confirm previously ordered tests are completed and reports are present; investigate whether appointments need rescheduling if testing is incomplete, and scan documents into charts before scheduled visits for provider review.
  • Set up and assist physicians with limited procedures, such as Pap or pelvic procedures.
  • Schedule outside tests or procedures for patients in other departments or facilities, such as X-ray and MRI.
  • Prepare patients for tests or procedures by providing appropriate instructions.
  • Stock examination rooms with supplies as needed.
  • Conduct day-to-day inventory of supplies and report items to be ordered.
  • Assist with scheduling and rescheduling appointments in the EMR system as required.
  • Screen calls, determine urgency and appointment necessity, and determine whether phone advice is sufficient.
  • Attend staff, educational, or other meetings as required.
  • Perform other related duties as assigned by nurses, the practice manager, or a physician.

Desired Qualifications

  • EMR experience is highly desirable.

About the Company

Bronson Methodist Hospital

Southwest Michigan health system

Bronson Methodist Hospital is a nonprofit health system serving southwest Michigan. The system provides hospital, primary, specialty, emergency, outpatient, rehabilitation, and community health services through regional care locations. It serves patients, families, clinicians, referring providers, and communities throughout southwest Michigan. Its operating model centers on coordinated hospitals and practices supported by clinical programs, technology, facilities, supply chain, and administration. Teams work across nursing, physicians, allied health, rehabilitation, technology, facilities, administration, and patient access. Work depends on coordination among clinical, operational, technical, and support teams across its care settings and communities.

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