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Full-Time

Manager – Contract Operations

Quote to Cash

Confirmed live in the last 24 hours

Hootsuite

Hootsuite

1,001-5,000 employees

Social media management and marketing platform

Consumer Software
Data & Analytics
AI & Machine Learning

Compensation Overview

$102.3k - $143.3kAnnually

Senior, Expert

Seattle, WA, USA + 7 more

More locations: Toronto, ON, Canada | Austin, TX, USA | Los Angeles, CA, USA | Chicago, IL, USA | Atlanta, GA, USA | Kitchener, ON, Canada | Vancouver, BC, Canada

Category
Financial Planning and Analysis (FP&A)
Finance & Banking
Required Skills
Sales
Management
Salesforce
Marketing
Requirements
  • Extensive relevant experience in an accounting / revenue operations / finance / legal role or equivalent combination of education and experience
  • Experience with Salesforce, Salesforce CPQ, Zuora preferred
  • Accountability: holds self and others accountable to meet commitments
  • Collaboration and Teamwork: works with others to deliver results, meaningfully contributing to the team and prioritizing group needs over individual needs. Has proven Senior Management presence with a high degree of professional maturity and ability to manage and motivate diverse and remote teams.
  • Influence: Asserts own ideas and persuades others, gaining support and commitment and mobilizing people to act
  • Commitment to Results consistently achieves results, demonstrating high performance, and challenging self and others to deliver results
  • Creativity and Innovation seeks new and better ways of doing things, generates original and imaginative ideas, products, or solutions
  • Commitment to Results: demonstrating high performance, challenging self and others to consistently deliver results for Hootsuite’s customers.
  • Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work
  • Challenges and supports others to create results but also develop new capabilities. Successfully develops the capacity and capability of team and individuals on the team.
Responsibilities
  • Lead a team of direct reports, fostering a culture of collaboration, achievement and continuous learning. Manage reporting staff, including selection, coaching, mentoring, development, performance management and all other people-management practices, including DE&I.
  • Assist the team in interpreting and assessing stakeholder requirements for large complex and multiple element sales transactions.
  • Support the development and reporting of key metrics in the contracting process to support decision making related to sales rep productivity and areas in need of improvement
  • Use a data driven approach to optimize operations and ensure efficient operation of the end to end contracting process
  • Partner with leaders in Sales, Sales Operations, Customer Success, Customer Support, Product, and Marketing to champion improvements in the Quote to Cash processes while building stronger alignment across all stakeholder groups
  • Communicates with a wide range of internal and external stakeholders including external auditors, as required. Coordinate and assist with financial audits including reconciliations and support documentation
  • Develop and maintain training on contract operations processes and revenue recognition rules, policies, and practices to present to Sales and other departments within the organization
  • Provide accurate and timely reporting, analysis, and recommendations to senior leadership for decision making, operational improvements, and financial targets
  • Prepare financial presentations, executive, and other ad hoc reporting

Hootsuite is a platform designed for managing social media, helping businesses enhance their online presence and drive growth through effective marketing strategies. Users can create, schedule, and publish content across various social media channels from a single dashboard, making it easier to maintain a consistent online presence. The platform includes features like AI-generated captions and hashtags, which assist users in crafting engaging posts, and a unified inbox that allows for streamlined communication by managing comments and messages from different platforms in one place. Hootsuite stands out from its competitors by offering advanced analytics that provide insights into both paid and organic performance, enabling businesses to measure their social media return on investment effectively. The goal of Hootsuite is to empower businesses of all sizes to optimize their social media efforts, improve customer engagement, and ultimately increase their revenue.

Company Stage

N/A

Total Funding

$240.2M

Headquarters

Vancouver, Canada

Founded

N/A

Growth & Insights
Headcount

6 month growth

4%

1 year growth

5%

2 year growth

-10%
Simplify Jobs

Simplify's Take

What believers are saying

  • The integration with Talkwalker positions Hootsuite as a leader in AI-driven social media insights, potentially driving significant growth and innovation.
  • Hootsuite's recognition in TrustRadius' 2023 Best Of Awards underscores its strong customer satisfaction and market reputation.
  • Strategic partnerships, such as the collaboration with LinkedIn Learning, enhance Hootsuite's educational offerings and user engagement.

What critics are saying

  • The competitive landscape in social media management is intense, with numerous players vying for market share, which could impact Hootsuite's growth.
  • Recent layoffs and leadership changes may lead to internal instability and affect employee morale.

What makes Hootsuite unique

  • Hootsuite's unified social media inbox and AI-powered content generation tools set it apart by streamlining customer engagement and content creation.
  • The acquisition of Talkwalker enhances Hootsuite's social listening capabilities, providing deeper insights and more actionable data than many competitors.
  • Hootsuite's comprehensive analytics, which combine paid, organic, and web metrics, offer a holistic view of social media ROI, a feature not commonly found in other platforms.