Full-Time

Technical Account Manager

Logistics

Updated on 9/4/2026

Altana AI

Altana AI

201-500 employees

AI-driven global supply chain mapping platform

Compensation Overview

$125k - $150k/yr

+ Equity grants + Bonus or variable compensation

Brooklyn, NY, USA

In Person

The role will relocate to Midtown Manhattan in Summer 2027. Candidates must be within commuting distance of the current and future offices.

Category
Customer Experience & Support (1)
Required Skills
Machine Learning
Data Analysis

Get referred to Altana AI

See people who can refer or advise you

Requirements
  • 5+ years of account management experience working with logistics customers, including third-party logistics providers, cargo, or freight organizations.
  • Experience driving strategic initiatives from concept to execution in fast-moving environments.
  • A demonstrated history of successfully expanding accounts year over year.
  • Willingness to learn the fundamental concepts of data fusion and machine learning and communicate the product’s value to technical and commercial audiences.
  • Willingness to work within commuting distance of the current Brooklyn office and planned future Midtown Manhattan office.
Responsibilities
  • Manage strategic accounts across the world’s largest logistics service providers, driving measurable impact through stakeholder alignment, adoption, and growth across global operations.
  • Drive the onboarding and adoption process for new users so they can effectively use Altana’s offerings.
  • Assist customers with in-depth analysis to optimize their experience and results.
  • Collaborate with product and implementation engineering teams to ensure successful delivery of customer contracts and consistent product improvements.
  • Own customer calls and Quarterly Business Reviews, use data-driven insights, and relay customer feedback to the appropriate teams.
  • Balance strategic thinking with tactical execution by connecting day-to-day account management with broader commercial and product goals.
  • Collaborate with Account Executives to identify and capitalize on expansion opportunities.
  • Synthesize and communicate customer feedback effectively to the product team.
Desired Qualifications
  • Openness to feedback and comfort with cross-functional collaboration to drive continuous improvements.

Altana AI builds a real-time, AI-powered map of the global supply chain called the Altana Atlas, helping manufacturers, distributors, and retailers view links and dependencies, automate tasks, and surface alerts. It uses AI to analyze data from over 120 million supply chain links (about half proprietary) and presents a shared, up-to-date view to all stakeholders for guided searches and recommendations. This shared platform differentiates itself with its combination of extensive proprietary data and automated actions surfaced for every participant. The goal is to improve efficiency, compliance, resilience, sustainability, and risk management across global supply chains.

Company Size

201-500

Company Stage

Series C

Total Funding

$323.5M

Headquarters

New York City, New York

Founded

2018

Get referred to Altana AI

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Unusual Machines partnered with Altana on September 3, 2026 for NDAA-compliant drone sourcing.
  • Altana won a $200 million Series C in 2024, funding aggressive expansion.
  • Customer roster includes U.S. Customs, U.S. Space Force, UK MoD, and eight top logistics providers.

What critics are saying

  • China barred Altana on August 16, 2026, cutting off access to Chinese counterparties.
  • Customs-platform value depends on government adoption; CBP, NATO, and Maersk concentration magnify renewal risk.
  • OpenAI-style agents for trade documentation commoditize Altana’s workflow layer within 18 months.

What makes Altana AI unique

  • Altana’s Atlas links governments and industry across 120 million supply-chain relationships.
  • July 2026 Cervo acquisition creates the only end-to-end AI customs brokerage workflow.
  • Maersk partnership embeds Product Passports across 12 ports handling 70% of global trade.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Comprehensive healthcare package

Paid parental leave of 3 months for the primary caregiver and 1 month for the secondary caregiver

Growth & Insights and Company News

Headcount

6 month growth

0%

1 year growth

0%

2 year growth

1%
Newswire
Sep 3rd, 2026
Unusual Machines strengthens Supply Chain intelligence through strategic partnership with Altana.

Unusual Machines strengthens Supply Chain intelligence through strategic partnership with Altana. Investment to accelerate the production of trusted, high-performing, NDAA-compliant drone components at scale ORLANDO, Fla., September 3, 2026 (Newswire.com) - Unusual Machines, Inc. (NYSE American:UMAC), a leading manufacturer of NDAA-compliant drone components, today announced a strategic partnership with Altana, the world's first AI network for global trade, to strengthen the supply chain infrastructure supporting its expanding U.S. manufacturing operations. As Unusual Machines grows its portfolio of drone components, the Company is investing in technologies that strengthen supplier verification, improve product traceability, and simplify the engineering, sourcing, and manufacturing processes required to support evolving customer and regulatory expectations. "Building reliable, high-performing products starts with trusted suppliers," said Jason Reels, Vice President of Supply Chain at Unusual Machines. "Our customers are navigating increasingly complex sourcing requirements. This relationship gives us greater visibility across our supply chain, helping us move faster and deliver the quality our customers expect as we scale." Altana's AI-powered trade network will help Unusual Machines validate suppliers and product lines, streamline compliance with the National Defense Authorization Act and Federal Communications Commission regulations, and support documentation for the Defense Contract Management Agency's Blue UAS Framework. Together, these capabilities reduce manual effort, shorten qualification timelines, and strengthen supply chain execution. "As demand for U.S.-made drone components grows, manufacturers need a foundation that scales with them rather than one they rebuild each time requirements change," said Charlie Kindermann, VP of Global Public Sector at Altana. "Unusual Machines is at the forefront of this movement, and we're pleased to support them as they connect to Altana's network, which already supports transparency across the ecosystem." About Unusual Machines, Inc. Unusual Machines manufactures and sells drone components and drones across a diversified brand portfolio, which includes Fat Shark, the leader in FPV (first-person view) ultra-low-latency video goggles for drone pilots. The Company also retails small, acrobatic FPV drones and equipment directly to consumers through the curated Rotor Riot ecommerce store. With a changing regulatory environment, Unusual Machines seeks to be a dominant Tier-1 parts supplier to the fast-growing, multi-billion-dollar U.S. drone industry. According to Fact.MR, the global drone accessories market is currently valued at $25.2 billion and is set to reach $156 billion by 2034. For more information, please visit unusualmachines.com. About Altana Altana is the world's first agentic platform for global trade, connecting government and industry across global value chains to strengthen security and resilience. Altana helps federal agencies and the Defense Industrial Base gain deep-tier insight into their supply chains, automate compliance and risk monitoring, and collaborate across trusted value chains - strengthening industrial security, advancing a more resilient domestic supplier base, and accelerating the delivery of trusted capabilities to the warfighter. Customers include U.S. Customs and Border Protection, U.S. Space Force, the UK Ministry of Defence, and NATO's Support and Procurement Agency. To learn more, visit altana.ai. Safe Harbor Statement This press release contains forward-looking statements within the meaning of the Private Securities Litigation Reform Act of 1995. The words "believe," "may," "estimate," "continue," "anticipate," "intend," "should," "plan," "could," "target," "potential," "is likely," "will," "expect," and similar expressions, as they relate to us, are intended to identify forward-looking statements. These statements include the anticipated benefits of this strategic relationship and its impact upon our supply chain. The results expected by some or all of these forward-looking statements may not occur. Forward-looking statements are neither historical facts nor assurances of future performance, and are based only on our current beliefs, expectations and assumptions regarding the future of our business, future plans and strategies, projections, anticipated events and trends, the economy, and other future conditions. Because forward-looking statements relate to the future, they are subject to inherent uncertainties, risks and changes in circumstances that are difficult to predict, many of which are outside of our control. Therefore, you should not rely on any of these forward-looking statements. Factors that affect our ability to achieve these results include; the risks that our inventory buildup may become obsolete or that we cannot sell such inventory at reasonable margins; our ability to manage our growth including rapid scaling of our workforce and facilities; risks relating to manufacturing bugs, delays, or capacity constraints; risks related to new product and process introductions reducing gross margins; the availability of a satisfactory labor pool to meet our planned growth; potential supply chain issues;; risks related to our customer concentration; and the Risk Factors contained in our Form 10-K for the year ended December 31, 2025, filed with the SEC and our Prospectus Supplement filed with the SEC on March 19, 2026. Factors or events that could cause our actual results to differ may emerge from time to time, and it is not possible for us to predict all of them. Any forward-looking statement made by us herein speaks only as of the date on which it is made. We undertake no obligation to update any forward-looking statement, whether as a result of new information, future developments, or otherwise, except as may be required by law.

Microsoft
Jul 21st, 2026
Altana acquires Cervo AI for over $100M to automate customs entries

Altana has acquired Cervo AI, an artificial intelligence platform that automates customs entry writing, in a deal combining cash and equity that could exceed $100 million if performance milestones are met. The acquisition comes as companies face mounting trade complexity, with US Customs handling 63 million entry summaries this fiscal year, up 27% from last year and 65% from 2024. Altana uses AI to map supply chains and track trade compliance, serving clients including Maersk, US Customs and Border Protection, Boston Scientific and L.L.Bean. The company raised $200 million in 2024 at a $1 billion valuation. Cervo, founded in 2024, raised $5 million in seed funding. Its 11 employees will join Altana's 300-strong workforce.

Yahoo Finance
Jul 21st, 2026
Altana acquires Cervo AI to deliver end-to-end agentic AI platform for customs brokerage.

Altana acquires Cervo AI to deliver end-to-end agentic AI platform for customs brokerage. Business Wire The acquisition creates the world's only fully agentic workflow for customs brokers NEW YORK, July 21, 2026-(BUSINESS WIRE)-Altana, the network for trusted trade, today announced it has acquired Cervo AI, whose agentic customs entry writer prepares submission-ready customs entries for global logistics providers. The acquisition gives Altana's logistics customers one holistic AI solution to run the full customs brokerage workflow - and adds to a customer base that now includes 8 of the 10 largest logistics providers in the world. Customs brokerage, an approximately $45 billion global market, is a historically manual process. Customs brokers enable shipments of goods to cross borders. Licensed professionals classify goods, determine country of origin, calculate duties owed, check free trade program eligibility, and secure the permits that agencies like the FDA require - then turn a flood of emails, EDI feeds, and PDFs into the formal legal filings that clear the shipment. Altana provides logistics providers and importers with an agentic platform for determining the nature of goods, mapping their provenance, and assigning the full set of customs compliance attributes to the goods. Now, with the addition of Cervo, Altana becomes the only AI platform to offer an end-to-end customs broker workflow - with Cervo automating the writing of customs entries, including PGA filings, from unstructured transactional data. Combining the two platforms creates the only fully-agentic solution for customs brokerage. Cross-border logistics providers can automatically manage and enrich master data, make compliance determinations, process 5x as many entries, and continuously screen and audit their work with AI to maximize compliance. "Altana is on a mission to fix globalization by re-architecting global trade - building an AI network for trusted trade that connects importers, suppliers, logistics providers, and governments," said Evan Smith, co-founder and CEO of Altana. "With the acquisition of Cervo, our logistics customers can now run and scale their brokerages on a single end-to-end agentic system - from the moment goods are classified to the moment the entry clears. That's what trusted trade at scale looks like." "We built Cervo to take the most painful, manual work off customs brokers' desks," said Thomas Jiang, co-founder and co-CEO of Cervo AI. "Joining Altana gives us the opportunity to bring that vision to the world's largest logistics providers." "Altana shares our belief that AI will redefine how global trade operates, and together we're creating the industry's first truly end-to-end AI agentic platform," said Troy Shen, co-founder and co-CEO of Cervo AI.

Read Magazine
Apr 24th, 2026
Maersk and Altana launch ai-powered digital trade network with Product Passports.

Maersk and Altana launch ai-powered digital trade network with Product Passports. April 24, 2026 Maersk and Altana have partnered to create the first digital trade network embedded within a major global logistics infrastructure, transforming the Gemini Cooperation into an AI-powered ecosystem for compliant and efficient global commerce. By integrating Altana's technology, the initiative introduces "Product Passports," enabling goods to carry pre-cleared, product-level identity markers recognized by customs authorities across 12 major ports handling 70% of global trade. This shift addresses growing regulatory complexity by enabling real-time product traceability and compliance verification across supply chains, moving customs processes from reactive checks to proactive validation. Powered by Altana's newly launched passport manager, the system connects importers, logistics providers, and governments through a federated data model that ensures data sovereignty while enabling AI-driven risk assessment and faster clearance for trusted shipments. "A global Product Passport for Goods is the innovation needed to elevate international trade towards an ecosystem of trust - connecting and transforming major trade routes into digital trade corridors," said Lars Karlsson, Global Head of Trade and Customs Consulting at Maersk. "The global trade system was built to manage shipments at a border - but today's regulations are network-shaped and demand product-level verification across entire value chains," said Evan Smith, CEO and Co-Founder of Altana. "With Maersk, we're building an agentic digital layer on top of the world's most reliable physical logistics network to meet that moment. Product Passports are Global Entry for Goods: pre-validated compliance that lets trusted trade flow while giving every nation the enforcement tools they need, on their own terms."

Business Wire
Apr 23rd, 2026
Maersk and Altana launch AI-powered digital trade network across 12 ports handling 70% of global commerce

Maersk and Altana have partnered to build the first digital trade network within a major global logistics infrastructure. The initiative integrates AI-powered trade compliance into Maersk's Gemini Cooperation, covering 12 key international ports that handle 70% of global trade. The partnership introduces "Product Passports" — product-level identity markers enabling pre-cleared goods to move through customs more efficiently. Altana's passport manager connects importers and logistics providers directly to customs authorities worldwide, functioning as "Global Entry for Goods". The system uses a federated data model allowing Maersk to share product passports with local customs authorities without reciprocal data sharing. Customs authorities can verify shipments against local regulations whilst Altana's AI provides compliance recommendations. The Gemini Cooperation, launched in February 2025 by Maersk and Hapag-Lloyd, has achieved schedule performance exceeding 90% across East-West trade routes.