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AT&T

Runs US wireless and fiber internet networks

Lead Strategic Planning Manager - Capacity & Workforce

Sales OperationsPosted on Nov 11
Full-timeDallas, TX, USA$118.8k - $178.2k /yr

About the Job

Requirements

  • A bachelor's degree in Business, Finance, Economics, Statistics, Operations Research, Analytics, or a related field is desired.
  • At least 8 years of related experience in workforce planning, sales strategy, sales operations, finance, management consulting, or business planning.
  • Experience developing capacity models, coverage plans, resource-allocation frameworks, and analytics-driven executive recommendations is preferred.

Responsibilities

  • Develop short- and long-term workforce plans, capacity requirements, coverage ratios, and staffing strategies aligned with revenue growth, productivity, customer coverage, and cost-efficiency objectives.
  • Build forecasting models incorporating revenue targets, productivity assumptions, attrition, hiring plans, and market opportunities; conduct scenario and sensitivity analyses to guide resource allocation and investment decisions.
  • Define seller personas, role responsibilities, engagement models, productivity assumptions, and workload standards; design coverage and territory structures that align resources with customer potential and market opportunity.
  • Analyze attainment, productivity, utilization, customer coverage, and workforce investment returns; translate findings into executive recommendations that improve staffing, seller effectiveness, and sales performance.
  • Partner with Sales Leadership, Finance, HR, Transformation, and Sales Operations to align workforce assumptions, establish capacity-planning governance, support organizational change, and influence strategic workforce decisions.
  • Lead significant planning initiatives with substantial autonomy, develop long-term workforce and coverage strategies, and influence executive decisions regarding staffing, investment, role design, and organizational effectiveness.
  • Collaborate extensively with senior leadership and provide guidance to less experienced professionals.

Desired Qualifications

  • An MBA or advanced degree is preferred.

About the Company

AT&T

Runs US wireless and fiber internet networks

AT&T sells mobile phone plans and home internet to households and businesses across the US, and runs a wireless business in Mexico. Its business rests on two networks: a nationwide 5G wireless network and a fiber internet network that is replacing its old copper phone lines. Companies and government agencies also buy private networks, security and connectivity services from its business unit. Most revenue comes from monthly service plans plus device installment payments, and the company pushes customers to combine phone and home internet. AT&T Inc. began in 1983 as Southwestern Bell, took the AT&T name after buying its former parent in 2005, and is based in Dallas, Texas.

Company size
10,001+
Company stage
IPO
Headquarters
Dallas, TX
Founded
1983

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