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Yugo

Global student housing operator and manager

Leasing Manager

Real Estate Property ManagementConfirmed live in the last 24 hours
Full-timeChampaign, IL, USAIn-person

About the Job

Requirements

  • A high school diploma, GED, or equivalent is preferred; equivalent experience in residential properties, rental operations, or related business operations is required in lieu of a degree.
  • At least one year of experience is required, preferably in residential properties, rental operations, or related business operations.
  • Relevant experience working at a property is required; university or college property experience is especially relevant.
  • Experience with Entrata or relevant rental software is required.
  • Strong interpersonal and communication skills are required to build and maintain quality relationships.
  • Strong customer service skills are required, including handling difficult or emotional customer and staff situations, responding promptly to customer needs, and quickly responding to resident requests.
  • Carbon Literacy Certification or willingness to undertake training is required.

Responsibilities

  • Oversee all phases of leasing, resident retention, and lease renewal activities to support occupancy goals.
  • Conduct property tours, respond to prospect inquiries, and qualify applicants in accordance with company standards.
  • Review and process rental applications, lease agreements, move-ins, move-outs, and renewal documentation accurately and timely.
  • Coordinate and conduct move-in orientations to ensure a smooth and welcoming resident experience.
  • Maintain accurate leasing records, reports, resident files, and daily activity tracking.
  • Lead marketing and outreach initiatives to increase community visibility, traffic, and leasing performance.
  • Monitor local market trends, competitor pricing, and resident feedback to support leasing and retention strategies.
  • Ensure compliance with Fair Housing regulations, company policies, and applicable federal, state, and local laws.
  • Build positive relationships with current and prospective residents through professional and responsive customer service.
  • Coordinate resident events and engagement activities to enhance community satisfaction and retention.
  • Perform routine inspections of units, model apartments, and community spaces to ensure cleanliness, curb appeal, and company standards are maintained.
  • Collaborate with the maintenance team to coordinate and follow up on resident service requests and unit readiness.
  • Lead, coach, and support leasing team members while promoting best practices in leasing, communication, and customer service.
  • Prepare and participate in weekly leasing, occupancy, and activity reporting.
  • Ensure the leasing office, model units, and common areas remain organized, professional, and tour-ready.
  • Perform other duties as necessary.

About the Company

Yugo

Global student housing operator and manager

Yugo is a global student housing operator that manages third-party properties and focuses on elevating the student experience. It partners with property owners to run and optimize living spaces across 14 countries, serving over 160,000 students each year with 280 housing sites, while prioritizing professional development, mental and physical health, and sustainability. What sets Yugo apart is its student-powered approach, a broad international footprint, emphasis on well-being and development, and partnerships like its exclusive operating arrangement with the Visa Cash App Racing Bulls Formula One team that offer unique experiences. Its goal is to empower students during their educational journey by creating supportive, vibrant, and sustainable living environments that help them thrive academically, professionally, and personally.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Denver, CO
Founded
2021

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