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Nordson

Designs and sells precision dispensing equipment

AXI Application Engineer 2

Pre-Sales Solution Engineering +1Confirmed live in the last 24 hours
Full-timeShenzhen, Guangdong Province, ChinaNo salary listed

About the Job

Requirements

  • A college or bachelor's degree in Automation Control, Mechanical Automation, or a related major is required.
  • At least 3 years of experience in a similar customer technical support role for capital equipment in the electronics, surface-mount technology, and semiconductor manufacturing industries.
  • Good English ability and ability to work in an English-speaking environment, including preparing more than 90% of documents and emails in English and participating in meetings that are 50% in English.
  • Ability to accommodate extensive domestic and international travel, approximately 70%.
  • Ability to work from a home office when not visiting customers, in factory environments during travel or customer visits, and in clean-room environments.

Responsibilities

  • Use customer-provided samples to assess system performance and create application reports demonstrating system capability to help the commercial team win business.
  • Participate in pre-sales discussions with customers as a technical expert.
  • Support Sales in defining system configurations and finalizing customer technical specification reviews.
  • Attend trade shows, conferences, or other industry events to demonstrate equipment or present technical information on behalf of the company.
  • Set up and program new systems at customer sites and provide high-level application support.
  • Diagnose and resolve customer issues and concerns with AXI equipment.
  • Advise customers on suitable solutions for their samples and new requirements.
  • Provide AXI application training to customers, distributors, and junior colleagues.
  • Prepare training documents and brief manuals or work instructions for customers or team members.
  • Test software releases, new features, and bug fixes.
  • Assess customer or market requirements and convert them into practical Engineering Special Request or Engineering Change Request criteria.
  • Contribute to the engineering roadmap based on voice of customer and technical experience.
  • Gather market, competitor, and customer intelligence and provide analysis and advice to management.
  • Spend approximately 70% of work time on China projects and 30% on RoA projects.

Desired Qualifications

  • Working experience in solder paste inspection, automated optical inspection, or automated X-ray inspection, including systems from Viscom, Omron, Koh Young, ASM, SAKI, or MVP, is preferred.
  • Working experience in a multinational corporation is preferred.

About the Company

Nordson

Designs and sells precision dispensing equipment

Nordson designs and manufactures specialized manufacturing equipment. Its main products are dispensing equipment for adhesives, sealants and coatings, along with systems used to cure and surface-treat materials. It also makes testing and inspection equipment for electronic components. The company supports a broad range of industries, including packaging, electronics, medical, automotive, energy, and construction. Its products work by precisely dispensing fluids and controlling processes such as curing and surface treatment, using fluid-management and precision-engineering technology. Nordson differentiates itself with high-precision, reliable equipment and a global footprint that enables a wide product range, after-sales services, replacement parts and consumables. The company’s goal is to help customers improve manufacturing efficiency, reduce material usage, and cut waste through accurate, repeatable processes.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Westlake, OH
Founded
1935

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