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Bertelsmann

Global media, services, and education conglomerate

Senior Sales Manager Debt Collection and Debt Purchasing – Consumer Loans

Account ExecutiveConfirmed live in the last 24 hours
Full-timeVienna, Austria€70k /yr

About the Job

Requirements

  • At least 5 years of successful B2B sales experience in the financial sector.
  • Experience in selling debt collection and receivables management services, or experience managing and selling non-performing loan claims within a bank, preferably in consumer loans.
  • Strong knowledge of the Austrian regulatory environment for debt collection, credit risk management, and/or non-performing loan transactions.
  • Ability to understand the balance-sheet and risk impacts of non-performing loan sales and restructurings.
  • Ability to engage confidently with C-level decision-makers and to conduct and close complex negotiations.
  • Experience with solution-oriented sales methods, such as Challenger Sales or consultative selling.
  • Proficiency with customer relationship management systems and digital tools, with a data-driven and analytical working approach.
  • Strong understanding of sales and risk key performance indicators, such as recovery rates, pricing, and capital commitment.
  • Fluent spoken and written German and English.

Responsibilities

  • Own the full sales cycle for debt collection and debt purchasing services in the consumer loan segment, primarily for banks, financial service providers, and companies in the mobility, telecommunications, and healthcare sectors.
  • Structure and manage complex sales processes from initial contact through closing, including presenting solution concepts.
  • Identify potential partners, establish new sales channels, and develop existing customer relationships.
  • Conduct structured acquisition processes, participate in tenders, and negotiate complex contracts, including non-performing loan portfolio deals.
  • Identify market and customer needs early and convert them into concrete business opportunities.
  • Build strong relationships with management- and C-level contacts, especially at banks, credit institutions, and financial service providers.
  • Position debt collection and debt purchasing solutions as valuable for recovery optimization, capital relief, and risk reduction, and develop new business opportunities.
  • Work with internal stakeholders to design tailored solutions, including for consumer non-performing loan portfolios.
  • Represent the company at industry events, roundtables, and networking events in the banking and financial sectors.
  • Monitor market and regulatory developments in debt collection, non-performing loans, and credit risk management, and use findings to inform sales strategy.
  • Prepare market and competitor analyses and contribute to the development of products and services for receivables management and debt purchasing.
  • Collaborate across an international sales team and share best practices across countries.
  • Work with colleagues in key account management, legal, risk, finance, and operations to develop and implement customer-specific solutions.
  • Ensure that sales and contract design comply with regulatory requirements and are commercially sound.
  • Provide market input for the development of digital products and services for debt collection and non-performing loan purchasing.
  • Apply banking and debt collection best practices to develop new offerings and structures for consumer non-performing loan portfolios.

Desired Qualifications

  • Understanding of the balance-sheet and risk impacts of non-performing loan sales and restructurings.

About the Company

Bertelsmann

Global media, services, and education conglomerate

Bertelsmann is a global media, services, and education group made up of eight autonomous divisions, including RTL Group, Penguin Random House, BMG, and Arvato. It operates across B2B and B2C markets, with activities in broadcasting, book publishing, music rights management, and business process outsourcing. Its products range from streaming subscriptions and printed books to logistics, CRM services, and AI-powered content and rights-management tools. The company differentiates itself through a decentralized, entrepreneur-led structure that reinvests profits into content and digital infrastructure via its Boost program, backed by private foundations and the Mohn family. It aims to grow organically and through selective acquisitions while leveraging large-scale data and cross-divisional synergies to deliver personalized content and service experiences at a global scale.

Company size
10,001+
Company stage
Debt Financing
Total funding
$1.4B
Headquarters
Gütersloh, Germany
Founded
1835

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