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RHA Health Services

Community-based disability and behavioral health services

IDD Qualified Professional

Case Management & AdvocacyConfirmed live in the last 24 hours
Full-timeLa Grange, NC, USA$45k /yrIn-person

About the Job

Requirements

  • A bachelor's degree in Social Work, Social Services, Human Services, or Special Education is required; a master's degree is a plus.
  • At least two years of experience working with people with intellectual and/or developmental disabilities is required, or one year of experience when paired with a master's degree.
  • Working knowledge of regulations applicable to the services provided.
  • A valid driver's license, auto insurance, and reliable transportation are required.
  • Ability to pass a drug screen and background check.
  • Ability to lift between 20 and 50 pounds and meet the physical requirements for performing CPR.
  • Ability to interview people served about their interests and goals, including individuals who cannot communicate verbally.
  • Detail-oriented written communication skills to develop and disseminate person-centered plans.
  • The role requires regular lifting of 10 pounds, a minimum lifting capacity of 15 pounds, pulling at least 10 pounds, and the ability to squat, kneel, crawl, crouch, climb, and stoop.
  • Ability to regularly use hands to finger, handle, or feel objects, tools, or controls; regularly stand and walk; demonstrate CPR proficiency from floor level; and meet close, distance, and peripheral vision requirements, as well as talk and hear.
  • Complete criminal background screening, registry checks, drug testing, education verification, and any other credentialing required for the position.
  • For positions requiring driving, provide proof of driver's license, driver's insurance, and a vehicle if transportation of individuals is required.

Responsibilities

  • Serve as the primary individual contributor coordinating and monitoring services and supports that address each person's goals and desired outcomes, including health and well-being, psychological needs, and personal independence.
  • Help each person identify and communicate requests and needs for services and supports through direct interviews.
  • Supervise, integrate, and coordinate person-centered plans, and monitor progress toward personal, clinical, and functional outcomes.
  • Initiate periodic reviews, investigations, modifications, and adjustments by soliciting feedback as the people supported' needs and goals change.
  • Review assessments completed by the people supported and interdisciplinary team members to help people achieve their potential.
  • Develop and write person-centered plans based on assessments, interviews, and observations.
  • Oversee residential activities, including home appearance, leisure materials, cleanliness, and community integration, to support the health and safety of the people served.
  • Visit vocational centers, residential homes, and other service locations to assess implementation of person-centered plans.
  • Work with colleagues and report to the Administrator to maintain communication, provide feedback, standardize procedures, expedite plan implementation and workflow, and improve employee performance.
  • Monitor activities to ensure quality assurance and state survey improvements are implemented.
  • Help recruit, hire, train, and dismiss Group Home Managers.
  • Serve as the link between people served, their families, and legal guardians to obtain approval for services.
  • Supervise Group Home Managers and Direct Care Associates while visiting residential, vocational, and day-center locations to train staff in residential management and direct care.
  • Serve as the center of the interdisciplinary service team, including nurses, Direct Care Associates, the Administrator, and Group Home Manager, to guide development of person-centered plans and programs based on interviews.
  • Complete incident reports and employee performance evaluations.

Desired Qualifications

  • A master's degree in a Human Service field is preferred.
  • Supervisory or management experience and experience writing person-centered (individualized service) plans are preferred.

About the Company

RHA Health Services

Community-based disability and behavioral health services

RHA Health Services provides community-based health and support services for people with disabilities and health challenges across Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee. Its offerings include disability supports, behavioral health counseling, substance use treatment, crisis intervention, and specialized Deaf and Hard of Hearing services, delivered through a person-centered, outcome-focused care model. Services range from supported living and outpatient care to vocational rehabilitation and 24/7 crisis response via facility-based centers and mobile teams, all designed to fit individual needs. The company differentiates itself through formal accreditations (CARF for substance use, CQL), a strong emphasis on accessibility and community inclusion, and growth through acquisitions like Howell Support Services. Its goal is to improve independence and quality of life for people it serves by tailoring supports and expanding access to care.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Asheville, NC
Founded
1989

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