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IHG

Global hotel company

HR Coordinator/Assistant Manager

Full-TimeUpdated on 10/23/2026
No salary listed
Junior, Mid
Japan
In Person
People & HRHR Operations & Coordination

About the job

Requirements
  • For the HR Coordinator position, eligibility to work in Japan is required.
  • For the HR Coordinator position, 2–3+ years of practical experience in human resources or labor-related work is required.
  • For the HR Coordinator position, practical experience in at least one of recruitment, labor management, or payroll-related work is required.
  • For the HR Coordinator position, proficiency in Excel, Word, and PowerPoint, including data handling, is required.
  • For both positions, business-level Japanese and conversational English proficiency are required.
  • For the HR Assistant Manager position, eligibility to work in Japan is required.
  • For the HR Assistant Manager position, 4–5+ years of human resources or labor experience is required.
  • For the HR Assistant Manager position, leadership or management experience in recruitment, labor, or training is required.
Responsibilities
  • Manage recruitment processes, including job posting, screening, interview coordination, and candidate follow-up.
  • Support planning and delivery of training and development programs, including new graduate training.
  • Handle onboarding and offboarding procedures.
  • Manage employee relations and labor administration.
  • Support attendance management and payroll processing.
  • Maintain and implement work regulations and internal policies.
  • Address employee inquiries and support labor relations.
  • Liaise with IHG global and regional HR teams.
  • Support audits and prepare HR-related reports.
  • Handle general human resources and administrative tasks.
  • Depending on experience, take on team management responsibilities.
Desired Qualifications
  • Experience in the hospitality or service industry is preferred.
  • For the HR Assistant Manager position, the ability to communicate in English for global HR interactions is preferred.

About the company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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