Cafe Key Holder

About Ascension Coffee 

At Ascension Coffee, we are passionate about sourcing and roasting the world’s finest coffee with a focus on supporting women farmers. Our cafés deliver an exceptional culinary and hospitality experience, featuring fresh, seasonal ingredients and a welcoming atmosphere.

About the role

• The Café Key Holder (KH) supports the Café General Manager, Assistant General Manager, and Kitchen Manager in overseeing all aspects of café operations.
• Responsibilities include training, inventory management, profit and loss oversight, hospitality, and food safety.
• This role is designed as a developmental position, preparing team members for growth within the company.
• A strong commitment to quality, teamwork, and leadership is essential.
• The Café Key Holder plays a key role in driving financial success through effective team leadership and active coaching.
• This is an hourly, on-site position.

What you'll do

• Work alongside the General Manager to achieve sales, cost of goods (COGs), team member shift leadership, and other operational targets.
• Assist with inventory management and invoicing.
• Maintain and uphold food and beverage quality standards with a focus on food safety.
• Ensure a clean, safe, and efficient work environment while addressing equipment and maintenance needs.
• Continuously develop knowledge in hospitality, food trends, and specialty coffee.
• Implement Ascension Coffee standards as directed by Brand Leadership.
• Drive café sales through improved service, merchandising, and local marketing initiatives.
• Inspire engagement and passion among team members.
• Be coachable—receive and apply feedback effectively.
• Build strong interpersonal relationships with team members at all skill levels.
• Communicate clearly and effectively to align teams with company goals.
• Foster an inclusive, high-quality café culture through thoughtful leadership

Qualifications

• Specialty coffee experience preferred.
• Reliable transportation and ability to travel between locations.
• Availability for nights and weekends.
• Strong leadership, team-building, and communication skills.
• Excellent organizational and problem-solving abilities.
• Self-motivated with a proactive approach to responsibilities.
• Ability to stand for extended periods (~8 hours per shift).
• This role is ideal for a motivated, hospitality-driven individual looking to grow within a dynamic café environment.