Client Service and Marketing Specialist

Client Service and Marketing Specialist

Jambalaya Group · Folsom, United States · Full-time · Posted 2026-10-26

Workplace: on_site

Department: Margaret

Description

Client Service & Marketing Specialist

Arete Wealth Planning | Folsom, CA
Full-Time | In Person | $26–$32 per Hour

Help Us Create an Exceptional Client Experience

Arete Wealth Planning, an established financial planning practice in Folsom, California, is seeking an outgoing, organized, and creative Client Service & Marketing Specialist to join our team.

We are a close-knit financial planning office that values strong relationships, personalized service, and creating meaningful experiences for our clients.

We're looking for someone who enjoys connecting with people, coordinating events, bringing creative ideas to life, and using technology and data to keep things organized.

This is a unique opportunity to combine client service, marketing, event planning, and relationship management in a professional, collaborative environment.

Prior financial services experience is not required. We're more interested in finding someone with the right personality, initiative, communication skills, and enthusiasm for creating exceptional client experiences.

What You'll Do

Client Experience & Relationship Management

• Serve as a welcoming first point of contact for clients, visitors, and incoming calls.
• Help create a warm, professional, and memorable experience for every client.
• Coordinate client appreciation initiatives, personalized gifts, and recognition programs.
• Identify opportunities to strengthen client relationships through thoughtful outreach and engagement.
• Maintain accurate client information and assist with client segmentation initiatives.

Marketing & Social Media

• Coordinate and maintain a consistent social media presence using approved content and marketing resources.
• Create and schedule engaging social media posts in accordance with financial services compliance requirements.
• Assist with marketing campaigns, communications, and client engagement initiatives.
• Research, order, and manage branded promotional materials and client gifts.
• Bring creative ideas to the team to enhance client communication and engagement.

Event Planning & Coordination

• Assist with planning and executing client appreciation events, educational gatherings, and other practice activities.
• Coordinate event logistics, invitations, RSVPs, vendors, and follow-up communications.
• Help ensure events are organized, welcoming, and professionally executed.
• Track event participation and engagement to evaluate effectiveness.

CRM, Reporting & Organization

• Utilize customer relationship management (CRM) software to organize information, track activities, and support client engagement.
• Generate reports, maintain dashboards, and assist with client segmentation.
• Monitor engagement initiatives and provide meaningful updates to the team.
• Identify opportunities to improve processes, reporting, and organization.
• Manage multiple projects while maintaining strong attention to detail.

Office & Team Support

• Participate in front desk coverage and assist with incoming mail and general office coordination.
• Collaborate with team members to support day-to-day operations.
• Take ownership of assigned responsibilities and proactively identify opportunities to improve the client experience.

What Makes Someone Successful Here?

The ideal candidate is someone who brings positive energy to the office while remaining organized, detail-oriented, and dependable.

You enjoy meeting new people, making others feel welcome, and finding creative ways to make someone's day a little better.

You're equally comfortable coordinating a client event, creating a social media post, and digging into a spreadsheet to understand what the data is telling you.

Most importantly, you're someone who takes initiative, follows through, and enjoys being part of a team where your contributions make a difference.

Apply Today

If you're an outgoing, organized professional who enjoys creating meaningful experiences, managing projects, and contributing to a collaborative team, we'd love to hear from you.

Join Arete Wealth Planning and help us deliver an exceptional client experience!

Equal Opportunity Employer

The Arete Wealth Planning is an Equal Opportunity Employer and welcomes applicants from all backgrounds.

A background check will be conducted as part of the hiring process, and successful completion is required for employment in accordance with applicable laws.

To ensure a consistent hiring process, please do not contact the practice directly. All applications and inquiries should be submitted through our recruiting team.

Recruiting Process Disclosure

Jambalaya Group is a third-party consulting firm engaged by Arete Wealth Planning, a private wealth advisory practice of Ameriprise Financial Services, LLC, to assist with its recruiting and hiring process. Jambalaya Group is not the hiring employer, and this position is not an employment opportunity with Jambalaya Group. Candidates may communicate with Jambalaya Group throughout the interview process; however, the position, responsibilities, and employment opportunity are directly with Arete Wealth Planning. We encourage all applicants to familiarize themselves with the practice and Ameriprise Financial prior to their interview.

Requirements

What We're Looking For

Required Qualifications

• Bachelor's degree, preferably in marketing, communications, business, or a related field.
• Excellent written and verbal communication skills.
• A friendly, outgoing, and professional personality.
• Strong organizational skills and attention to detail.
• Comfort working with technology, spreadsheets, and digital platforms.
• Ability to manage multiple responsibilities and work independently.
• A proactive mindset with a willingness to learn and take initiative.
• Ability to work full-time in our Folsom office.

Preferred Qualifications

• Experience in marketing, client service, banking, or another professional service environment.
• Familiarity with CRM software, reporting, or dashboard creation.
• Experience managing social media accounts or creating digital content.
• Experience coordinating events, client appreciation programs, or marketing initiatives.
• Proficiency with Microsoft Office, particularly Excel, Outlook, and Word.
• Familiarity with Canva or similar content creation tools.

Recent college graduates with relevant education, internships, or demonstrated skills are encouraged to apply.

Benefits

Benefits

401(k) plan with employer matching

Paid time off, beginning with two weeks annually (accrued), with additional vacation benefits increasing with tenure

California-required sick leave benefits

Medical insurance options available

Professional development and licensing support

Team-building activities, including office events, lunches, and group activities

Why Join Arete Wealth Planning?

• Meaningful Work: Help create experiences that strengthen long-term client relationships.
• Variety: Enjoy a position that combines client service, marketing, events, and analytical responsibilities.
• Collaborative Environment: Work closely with a small, established team where your contributions are valued.
• Professional Development: Build valuable skills in client relationship management, marketing, and financial services.
• Opportunity for Ownership: Take responsibility for important initiatives and help shape the practice's client experience.

Compensation & Schedule

Compensation: $26–$32 per hour, depending on qualifications and experience.

Employment Type: Full-Time, Non-Exempt

Location: Folsom, California — In Person

Apply

Apply at Jambalaya Group

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