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Walgreens

Retail pharmacy chain with health services

Health Systems Solutions Director

Field SalesConfirmed live in the last 24 hours
Full-timeDeerfield, IL, USA$100k - $175k

About the Job

Requirements

  • A bachelor's degree and at least 3 years of experience in diverse healthcare areas such as pharmaceutical, retail pharmacy, managed care, and 340B; experience with Salesforce CRM, business intelligence, and basic finance.
  • At least 3 years of experience developing and delivering presentations to audiences at various organizational levels, including C-suite and executive meetings.
  • Experience collaborating with internal and external resources to develop strategies that meet department goals within budget and established timelines.
  • Experience providing customer service to internal and external customers, meeting service quality standards, and evaluating customer satisfaction.
  • Knowledge of federal drug programs, community health centers, critical access hospitals, rural hospitals, and small hospitals; completion of 340B University and/or advanced understanding of 340B.
  • Experience diagnosing, isolating, and resolving complex issues and recommending and implementing strategies to resolve problems.
  • Intermediate skill in Microsoft Word, Excel, PowerPoint, and other CRM programs.
  • At least 1 year of direct leadership, indirect leadership, and/or cross-functional team leadership.
  • Willingness to travel up to 50% of the time for business purposes, within state and out of state.

Responsibilities

  • Sell 340B and health-system pharmacy services, and where applicable upsell integrated product offerings to potential clients.
  • Develop, implement, and assess client-service models to optimize client satisfaction and retention.
  • Contribute to team efforts to close potential clients and attain or exceed new-sales goals.
  • Manage existing business and grow the assigned business segment to attain or exceed growth goals.
  • Sell baseline services, including 340B and HSRx where applicable, and upsell integrated product offerings to potential clients.
  • Maintain appropriate CRM and other compliance/tracking systems so leadership has ongoing information about client pipeline status, achievement against plan, win/loss ratio, and other essential business information.
  • Recommend product-offering modifications requested by clients or that provide company revenue or margin enhancements.
  • Maintain awareness of the marketplace, competitors’ offerings, and contract status to address potential clients’ expectations and overcome objections.
  • Assist leadership with developing and implementing sales budgets, profitability targets, opportunity analyses, and special projects.
  • Collaborate and share best practices with leadership and colleagues.

Desired Qualifications

  • Experience or background in public health or public administration.
  • Direct sales and account management experience within retail or specialty pharmacy, 340B, or pharmacy benefit management.
  • Experience in 340B, specialty pharmacy, Ryan White, or other government-funded safety-net healthcare programs.
  • A strong foundational understanding of health-system and pharmacy market dynamics.

About the Company

Walgreens

Retail pharmacy chain with health services

Walgreens is a retail pharmacy network in the United States that sells prescription medications, over-the-counter drugs, health and wellness products, and offers photo services. It operates through a large network of stores and an online platform, enabling customers to order prescriptions or products online and pick them up the same day. Walgreens’ photo service lets customers print photos and create personalized gifts such as photo books, cards, invitations, and other custom items via in-store kiosks or online. The company differentiates itself with a nationwide store footprint, integrated pharmacy and health services, and the ability to deliver convenience through online ordering and same-day pickup. Its goal is to provide convenient access to medications and health-related products while expanding personalized consumer services to improve everyday wellness.

Company size
10,001+
Company stage
Grant
Total funding
$25M
Headquarters
Deerfield, IL
Founded
1901

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