Photon

Builds custom software and AI for big companies

Jira Engineer Senior

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeIndiaNo salary listedIn-person

About the Job

Requirements

Experience with Jira Service Management, Jira administration for cloud or data center, and Confluence administration.
Knowledge of workflow design and optimization, automation rules, dashboards and reporting, REST APIs and integrations, scripting, and scalable solution design.
Experience building ticketing solutions across multiple teams and functions, integrating Jira with SAP APIs, and performing data migration through import and export.
Experience gathering requirements and facilitating stakeholder workshops, and managing change, releases, and environments.
Ability to develop dashboards and report on service-level agreements and key performance indicators.
Ability to explain technical concepts to non-technical users.

Responsibilities

Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows.
Translate business and user requirements into system configurations, automations, and dashboards.
Work with HR, Finance, and other support functions to develop and deploy ticketing solutions for their functional areas.
Lead the design of integrations and APIs to and from existing HR, Finance, and other support applications.
Develop and maintain system architecture documentation, blueprints, and standards.
Partner with product owners, project managers, and technical leads to gather and refine system requirements.
Provide guidance on Atlassian capabilities, industry best practices, and governance frameworks.
Communicate complex technical concepts to technical and non-technical stakeholders.
Work with an international team across different time zones and competing priorities.
Work iteratively with business stakeholders to agree on, develop, and document solutions.
Advise on platform strategy and continuous improvement initiatives.

Jira Engineer

Design, build, and maintain scalable solutions across Atlassian products to support enterprise workflows
Translate business and user requirements into effective system configurations, automations, and dashboards
Ability to work with HR, Finance and other support functions to develop and deploy suitable ticketing solutions for their functional areas.
Lead the design for integrations and APIs to/from existing HR, Finance and other support applications.
Develop and maintain comprehensive system architecture documentation, blueprints, and standards
Partner with product owners, project managers, and technical leads to gather and refine system requirements.
Provide expert guidance on Atlassian capabilities, industry best practices, and governance frameworks
Communicate complex technical concepts clearly and effectively to both technical and non-technical stakeholders.
Work on an international team in different timezones and often competing priorities.
Work in an iterative way with the business stakeholders to agree, develop and document solutions.
Act as a trusted advisor on platform strategy and continuous improvement initiatives.

Jira Engineer Key Skills

Jira Service management, Jira Admin (cloud/data), Confluence admi
Workflow design & optimization
Automation rules
Dashboards & reporting
Understanding of REST API’s & integrations
Scripting
Design scalable solutions
Build ticketing solutions across multiple teams/functions
Integrate Jira with SAP API configuration
Data migration – import/export
Requirement gathering/ stakeholder workshop experience
Management of change, release & environment
Dashboard development, SLA, KPI reporting
Problem solving ability
Explaining technical concepts to non technical users

About the Company

Photon

Builds custom software and AI for big companies

Photon designs, builds, and runs custom software for large companies, combining an in-house creative agency with its own engineering teams. Its flagship client work includes rebuilding Samsung's US online store as a set of smaller linked services and creating Olive Garden's mobile app, which lets diners join the waitlist from their phones instead of waiting at the door. Clients hire Photon's teams to plan and code their apps, websites, and AI tools and to keep them running afterward, paying for the engineers and designers assigned to each project. Photon is privately held and based in London, with its US arm in Dallas and engineering centers in Chennai and Bengaluru.

Company size: 5,001-10,000
Company stage: Not listed
Total funding: Not listed
Headquarters: London, United Kingdom
Founded: Not listed

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