Operations Director

About the Company

At Tanger, our mission is to create shopping destinations that entertain, inspire, and bring our communities together. Guided by our vision to lead the evolution of shopping, we’ve spent over four decades innovating the retail experience as a premier owner and operator of outlet and open-air centers.

We live our values every day: we lead with integrity, foster inclusion, and embrace innovation to drive meaningful change. These principles come to life through our actions—we build trust, challenge the status quo, win together, and continuously push boundaries to deliver exceptional value and experiences to make it happen.

Tanger team members are our most important asset, and we’re proud to offer an environment where everyone is welcomed, respected, heard, supported, and able to thrive. Our emphasis on relationships, employee growth, and exciting career opportunities sets us apart. And our spirit of innovation, expertise, and relentless pursuit of excellence brings us together.

About the Role

In our continued mission to create shopping destinations that entertain, inspire, and bring communities together, Tanger is seeking a

Operations Director - Fort Worth

This role offers the opportunity to work both independently and collaboratively,

supported by a flexible, Teams-driven workplace designed to empower connection, innovation, and impact across geographies.

About the Tanger Perks:

• Competitive salary

• Generous Suite of Medical, Dental, and Vision Benefits

• 401(k) match

• Paid PTO and Holidays

• Paid Volunteer Hours

• Team Member Paid Leave Programs

• Tuition Reimbursement

• Wellness Incentives

• Group Life and Disability Insurance

• Voluntary Benefits

• Team Member Discounts

• And more…

How can you contribute to what we do?

The Operations Director creates and maintains a first choice shopping destination, ensures efficient and effective operations of the center while maintaining positive and productive relationships with vendors, tenants, shoppers, and the local community. This position requires a comprehensive understanding of operations methods and understands the need to increase profitability while keeping common area costs under control.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES:

• Lead all shopping center operations, including facility maintenance, mechanical systems, construction activities, safety programs, and regulatory compliance.
• Oversee property maintenance, housekeeping, contracted services, and preventive maintenance programs to ensure a clean, safe, and well-maintained environment.
• Partner with the General Manager to develop and manage operating budgets, financial forecasts, strategic business plans, and capital improvement plans to maximize NOI and asset value.
• Manage capital projects, operational contracts, procurement activities, vendor relationships, and service agreements while ensuring quality, cost control, and policy compliance.
• Monitor, maintain, and optimize building systems, utilities, energy efficiency initiatives, and sustainability programs to support operational excellence and environmental goals.
• Direct security, life safety, OSHA compliance, emergency response, risk mitigation, and traffic management programs to ensure a safe shopping and work environment.
• Collaborate with tenants, construction teams, and internal stakeholders to support tenant operations, construction projects, facility issues, and center initiatives.
• Develop, coach, and support center teams through training, performance management, team-building efforts, and adherence to company policies and procedures.
• Foster strong relationships with tenants, contractors, community leaders, public agencies, and local officials to support business objectives and community engagement.
• Support property marketing initiatives, special events, short-term leasing programs, profit center performance, and other activities that enhance the customer experience and financial performance.

COMPETENCIES:

• Ability to think critically, problem solve and act accordingly
• Ability to instill a sense of teamwork resulting in positive internal and external relationships
• Ability to demonstrate strong leadership skills
• Ability to supervise and evaluate assigned personnel, establish priorities, provide training, ensure property maintenance, use and security of equipment and facilities
• Ability to read and fully comprehend documents in English, such as operations manual, facilities guide, employee handbook, maintenance instruction, contracts, etc.
• Ability to speak effectively in English before groups such as customers, tenants, employees
• Ability to multi-task in a high-volume setting
• Ability to work independently and fully execute assigned projects
• Ability to work flexible schedule to accommodate business needs, including holidays
• Adhere to Tanger’s Values: Integrity, Inclusion, and Innovation

TRAVEL:

• This position requires up to 15% travel. Must be able to travel via commercial airlines. Must maintain a valid driver's license and ability to operate own vehicle or rental car in a safe manner.

REQUIRED EDUCATION AND EXPERIENCE:

• Bachelor’s degree in business or related discipline
• Five to seven years of operations management experience
• Experience in commercial real estate or retail environment is a plus

Experience the difference and be a part of our extraordinary team!

EEO and E-verify

Tanger values diverse perspectives, backgrounds, and unique contributions and is committed to fostering an environment where everyone is valued and respected. Our talent management approach, which includes policy development, training, goals, and targets, is aimed at fostering a fair, inclusive, collaborative, and innovative culture.

Tanger is proud to be an Equal Opportunity Workplace. All employment decisions are based on qualifications, merit, and business need. 

Accessibility Note: If you are a job seeker with a disability and require a reasonable accommodation to apply for one of our jobs, or if you are unable to use the online application, please request accommodation or ask for an alternative method of applying by emailing:

[email protected].

All recruitment is managed internally; unsolicited agency submissions from recruiters or staffing agencies will not be considered.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security EOE. Drug Free Workplace. A background check will be conducted for this position. Tanger Management, LLC participates in E-Verify.