Manufacturing Learning and Capability Specialist

About the Role

The Manufacturing Learning and Capability Specialist builds and sustains the skills, qualifications, and readiness of employees within Manufacturing Operations. Embedded in the plant and connected to the HARMAN University Operations Academy, this role partners with plant leadership, functional managers, subject-matter experts, instructors, HR, and Regional Capability Centers to deliver safe, effective, standards-aligned learning and workforce capability.

What You Will Do

Technical Skills and EHS Training

• Coordinate technical skills training for Manufacturing employees, including Quality, VDA, quality tools, Six Sigma, new product and process training, and mandatory certifications.
• Partner with technical teams and functional leaders to maintain qualifications, training matrices, and required competency levels by role.
• Identify technical skill gaps and consolidate the annual technical skills training plan in line with business, quality, safety, and operational needs.
• Monitor implementation and completion of required technical learning, qualification, requalification, and mandatory certificate renewals.

Compliance, Audit and Quality Systems Support

• Partner with Manufacturing, Quality, Safety, HR, and Regional Capability Centers to support learning-related compliance requirements.
• Ensure local learning activities are completed within established timeframes and that accurate evidence is available for customer requirements, internal reviews, and audits.
• Support corrective actions related to learning, qualifications, capability, or documentation gaps; escalate risks when employees have not completed required learning or demonstrated capability.
• Maintain training logistics, including external provider coordination, participant scheduling, cost review, and documentation for assigned learning activities.

Learning Effectiveness and Continuous Improvement

• Evaluate whether learning activities improve employee capability and operational performance through feedback, assessments, observation, and performance indicators.
• Gather feedback from employees, managers, instructors, and business leaders to improve learning content, delivery methods, qualifications, and local processes.
• Use quality, productivity, safety, audit, and performance data to identify learning opportunities and recommend improvement actions.
• Share successful practices and contribute to standardizing and continuously improving Manufacturing learning practices with the Operations Academy and other Manufacturing locations.

Instructor and Subject-Matter Expert Support

• Support local instructors, facilitators, mentors, and subject-matter experts to deliver effective, consistent learning.
• Ensure instructors follow HARMAN University, Operations Academy, and local Manufacturing standards.
• Coordinate instructor participation in HARMAN instructor training where applicable and maintain instructor qualification records.
• Provide coaching and feedback to instructors to strengthen learning quality and consistency.
• Promote practical, job-relevant learning methods, including demonstrations, simulations, coaching, mentoring, job instruction, and structured on-the-job experiences.

Workday and Learning Administration Partnership

• Serve as the local point of contact between Manufacturing Operations and the HR Regional Capability Center for Workday Learning.
• Provide complete and accurate information for course creation, assignment, enrollment, completion records, reporting, and learning history updates.
• Support the management of local learning platforms and governance-reporting systems, while ensuring Workday remains the appropriate system of record.
• Review reports provided by the HR Regional Capability Center and prepare business reports, dashboards, KPIs, and management-review inputs.
• Resolve local learning questions and route system-related issues to the HR Regional Capability Center; maintain local documentation necessary to support learning activities.
• Support onboarding, development planning, and talent initiatives that build a capable, engaged, and future-ready Manufacturing workforce.
• Ensure learning processes meet customer-specific requirements, applicable standards, and quality system expectations.

Digital Learning, AI and Multimedia Enablement

• Build and continuously improve human-development systems and digital learning workflows that strengthen training effectiveness, operational capability, and knowledge retention.
• Develop and maintain practical learning applications and workflow automations using Microsoft Power Apps, Power Automate, and Power BI to support training, qualification, capability, and reporting processes.
• Apply AI and Agentic AI tools responsibly to create learning content, improve knowledge sharing, personalize learning support, increase productivity, and improve processes.
• Leverage Microsoft 365 tools, including SharePoint, OneDrive, Teams, and advanced Excel, for collaboration, document management, data analysis, learning records, and reporting.
• Plan, create, and edit effective multimedia learning materials, including clips, videos, pictures, brochures, posters, audio, and digital job aids, to support training, internal communication, and knowledge sharing.

General Responsibilities

• Support the achievement of quality, EHSS, capability, and continuous-improvement objectives, targets, and programs.
• Plan and optimize the training budget, including cost review and supplier support where assigned.
• Perform additional duties assigned by management to achieve Manufacturing, departmental, and organizational goals.
• Integrate customer quality standards into learning and daily operations to support customer objectives consistently.
• Ensure full compliance with EHS requirements by applying established policies, procedures, and objectives to maintain a safe and environmentally responsible workplace.

What You Need to Be Successful

• Bachelor's degree in Human Resources, Education, Business Administration, Engineering, Industrial Management, or a related field.
• Knowledge of Manufacturing training, technical-skills development, qualification systems, competency matrices, and training-needs analysis.
• Strong communication, facilitation, coaching, and stakeholder-management skills for working with employees, leaders, instructors, and subject-matter experts.
• Working knowledge of Quality, EHS, audit, and compliance requirements that affect Manufacturing learning and certification.
• Proficiency in English for professional and international communication.
• Ability to design, implement, and improve digital learning and human-development systems that support Manufacturing capability building.
• Practical knowledge of AI and Agentic AI applications for learning-content creation, knowledge management, productivity, and process improvement, with responsible use of data and tools.
• Hands-on experience or strong interest in developing business applications and automations using Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
• Proficiency in Workday Learning and Microsoft 365 tools, including SharePoint, OneDrive, Teams, and advanced Excel, for learning administration, collaboration, data analysis, and reporting.
• Ability to create and edit multimedia learning content, including clips, videos, pictures, digital job aids, brochures, posters, and audio, using appropriate applications.
• Strong computer literacy, including email, Microsoft Office, presentation tools, and digital communication platforms.

Bonus Points if You Have

• Experience in a Manufacturing, automotive, corporate, or multinational environment.
• Experience with Workday Learning, instructional-design or video-editing applications, Power Platform, or similar learning-technology tools.