Food Service & HospitalityDining, Bar & Counter Service
About the job
Requirements
Previous experience in a hospitality or customer service role is a plus, but a positive attitude and willingness to learn are the most important traits.
Reliability and punctuality are required to ensure prompt service.
Customer service skills are required to make guests feel valued and respected.
Professionalism and a polished appearance are required to uphold restaurant standards.
Strong communication skills are required to communicate effectively with guests and team members.
Attention to detail is required to notice details affecting the guest experience.
Adaptability and flexibility are required to remain calm under pressure and respond to changing situations or guest requests.
The ability to collaborate with colleagues is required to support service and operational efficiency.
Physical stamina is required to stand for long periods and maintain energy throughout the shift.
Responsibilities
Greet guests warmly and ensure they feel welcome upon arrival.
Manage reservations and seat guests according to their preferences and in a timely manner.
Remain attentive to guest needs and minimize wait times.
Coordinate seating arrangements to optimize dining room efficiency while maintaining a comfortable atmosphere.
Keep the front-of-house area clean, organized, and welcoming.
Work closely with servers, bussers, and management to seat guests promptly and address their needs efficiently.
Support and enforce restaurant policies and procedures to maintain service and safety standards.
About Us Chelsea Hospitality Group (CHG) is a family-owned hospitality company based in New Jersey, dedicated to creating world-class food and beverage experiences. The Morris Proper in Morristown, NJ involves managing multiple food and beverage outlets within a sustainably built, mixed-use property. These outlets include a ground-floor restaurant, conference catering, pantry services, and pop-up concepts.
Job Overview: As a Host at our restaurant, you'll be the first point of contact for our guests, setting the tone for a welcoming and exceptional dining experience. You’ll manage guest seating, handle reservations, and ensure the dining area is organized and prepared for each guest’s arrival. Your role is critical in delivering seamless hospitality and creating a positive first impression for everyone who enters.
What You’ll Do: ● Inspire Memorable Hospitality: Greet guests with a warm, friendly demeanor and ensure they feel welcome from the moment they walk in. ● Manage Reservations: Effectively manage reservations, ensuring that guests are seated according to their preferences and in a timely manner. ● Stay Guest-Focused: Remain attentive to guest needs, ensuring their wait times are minimal and that they feel valued throughout their experience. ● Ensure a Smooth Flow: Coordinate seating arrangements to optimize the dining room’s efficiency while maintaining a comfortable atmosphere for guests. ● Maintain Organization: Keep the front-of-house area clean, organized, and welcoming at all times, from the entrance to the host stand. ● Collaborate with the Team: Work closely with servers, bussers, and management to ensure guests are seated promptly and all their needs are addressed efficiently. ● Uphold Standards: Support and enforce the restaurant’s policies and procedures to maintain a high standard of service and safety.
What We Need from You:
● Positive attitude – Bring energy, warmth, and enthusiasm to every interaction with guests and team members.
● Reliability – Show up on time and ready to contribute, ensuring our guests receive prompt service.
● Customer Service Skills – Demonstrate outstanding interpersonal skills to make each guest feel valued and respected.
● Professionalism – Maintain a polished, professional appearance and uphold the standards of the restaurant.
● Strong Communication Skills – Clearly and effectively communicate with both guests and team members to ensure a smooth dining experience.
● Attention to Detail – Stay vigilant and proactive, noticing even the smallest details that impact the guest experience.
● Adaptability and Flexibility – Stay calm under pressure and be ready to adapt to changing situations or requests from guests.
● Team Player – Collaborate seamlessly with your colleagues to deliver excellent service and ensure operational efficiency.
● Physical Stamina – Ability to stand for long periods and maintain high energy throughout your shift.
● Experience – Previous experience in a hospitality or customer service role is a plus, but a positive attitude and willingness to learn are the most important traits.
What You’ll Get From Us:
Comprehensive Medical, Dental, Life, and Vision insurance
401(k) to help you invest in your future
Paid time off to support your life outside of work
The opportunity to work alongside a collaborative team that shares CHG’s core values
A chance to grow with us as we expand and create unforgettable guest experiences
Competative wage- $18.00 per hour
We look forward to having you as part of our team, where your passion for hospitality will help shape exceptional guest experiences!