Full-Time
Care Delivery Forecasting & Strategy Manager
Posted on 7/2/2024
Grand Rounds
51-200 employees
Healthcare services for underserved populations
Compensation Overview
$120k - $202.9kAnnually
Mid, Senior
Remote in USA
- Extensive experience on financial, analytics & operational teams in fast-paced, scaling environments
- History of establishing operational cadences around financial models, P&Ls, and KPIs as part of both planning and execution
- Strong mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, SQL, Looker, and Anaplan
- Experience influencing the strategic vision and direction technology products & tools in the context of both simple and complex service organizations
- Highly collaborative and comfortable working with a wide range of stakeholders
- Expert communication skills to articulate & deliver data-driven insights and manage challenging conversations
- Project management, executive level communication, and presentation skills are required
- Passion for the Included Health mission of raising the standard of health care for everyone, everywhere.
- Bachelor’s/Master’s degree in Business, Statistics, Operations, or other quantitative fields.
- Own the regular creation and delivery of demand and headcount forecasts for multiple service lines, balancing member experience, financial targets, and client relationships.
- Analyze and interpret data in ambiguous and dynamic environments, deriving insights that drive value delivery and creation for clients and team members.
- Work closely with Practice Ops leaders to understand service line nuances and optimize member needs fulfillment across Care & Clinical staff.
- Effectively communicate and deliver data-driven insights, managing challenging conversations with a wide range of stakeholders.
- Demonstrate strong project management skills, with the ability to communicate and present at an executive level.
- Partner with product and engineering teams to set a vision, develop, and manage data pipelines and reporting systems to measure historical demand performance, variance drivers, and operational metrics of effective service delivery.
- Contribute to Cost of Revenue, Utilization, and Sales strategies for assigned service lines in collaboration with General Management, Finance, Go To Market, and Product teams.
- Establish and maintain operational cadences around financial models, P&Ls, and KPIs to support both planning and execution.
Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive comprehensive support tailored to their needs. Their model allows for 24/7 on-demand care, connecting members with a diverse group of healthcare providers who can address both general and complex health issues. What sets Included Health apart from its competitors is its commitment to serving underserved populations and its emphasis on data-driven guidance combined with compassionate care. This approach not only improves health outcomes but also helps reduce overall healthcare costs for their clients, which include employers and consultants. The goal of Included Health is to make quality healthcare accessible and understandable for everyone, ultimately leading to better clinical and financial results.
Company Stage
Growth Equity (Venture Capital)
Total Funding
$337.5M
Headquarters
San Francisco, California
Founded
2020
6 month growth
↓ -5%1 year growth
↓ -19%2 year growth
↓ -20%
Simplify's Take
What believers are saying
- Telehealth adoption has increased 38-fold since the pandemic.
- Employers are investing more in comprehensive healthcare solutions.
- Virtual care is expected to account for $250 billion in U.S. healthcare spend.
What critics are saying
- Increased competition from providers like Teladoc and Amwell.
- Potential challenges in integrating services post-merger with Doctor On Demand.
- Rising cybersecurity threats targeting healthcare data.
What makes Grand Rounds unique
- Included Health offers integrated primary and behavioral healthcare services.
- The company provides 24/7 on-demand care with diverse providers.
- Included Health focuses on underserved populations with specialized care solutions.
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Benefits
Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.