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Full-Time

Care Delivery Forecasting & Strategy Manager

Confirmed live in the last 24 hours

Grand Rounds

Grand Rounds

1,001-5,000 employees

Healthcare services for underserved populations

Healthcare

Compensation Overview

$120k - $202.9kAnnually

+ Equity + Benefits

Mid, Senior

Remote in USA

Category
Project Management
Strategy Development
Business Development
Business & Strategy
Required Skills
Sales
Communications
Management
SQL
Looker
Data Analysis
Excel/Numbers/Sheets
Requirements
  • Extensive experience on financial, analytics & operational teams in fast-paced, scaling environments
  • History of establishing operational cadences around financial models, P&Ls, and KPIs as part of both planning and execution
  • Strong mathematical / statistical knowledge and experience with common data / forecasting software such as Excel, Google Sheets, SQL, Looker, and Anaplan
  • Experience influencing the strategic vision and direction technology products & tools in the context of both simple and complex service organizations
  • Highly collaborative and comfortable working with a wide range of stakeholders
  • Expert communication skills to articulate & deliver data-driven insights and manage challenging conversations
  • Project management, executive level communication, and presentation skills are required
  • Passion for the Included Health mission of raising the standard of health care for everyone, everywhere.
  • Bachelor’s/Master’s degree in Business, Statistics, Operations, or other quantitative fields.
Responsibilities
  • Own the regular creation and delivery of demand and headcount forecasts for multiple service lines, balancing member experience, financial targets, and client relationships.
  • Analyze and interpret data in ambiguous and dynamic environments, deriving insights that drive value delivery and creation for clients and team members.
  • Work closely with Practice Ops leaders to understand service line nuances and optimize member needs fulfillment across Care & Clinical staff.
  • Effectively communicate and deliver data-driven insights, managing challenging conversations with a wide range of stakeholders.
  • Demonstrate strong project management skills, with the ability to communicate and present at an executive level.
  • Partner with product and engineering teams to set a vision, develop, and manage data pipelines and reporting systems to measure historical demand performance, variance drivers, and operational metrics of effective service delivery.
  • Contribute to Cost of Revenue, Utilization, and Sales strategies for assigned service lines in collaboration with General Management, Finance, Go To Market, and Product teams.
  • Establish and maintain operational cadences around financial models, P&Ls, and KPIs to support both planning and execution.

Included Health focuses on enhancing the healthcare experience for individuals who often face challenges in accessing quality care. The company provides a variety of services, including primary care, behavioral health, and virtual care, ensuring that members receive comprehensive support tailored to their needs. Their approach includes 24/7 on-demand care with a diverse team of providers, allowing for timely and appropriate treatment. Unlike many competitors, Included Health emphasizes advocacy for underserved populations, aiming to bridge gaps in the healthcare system. The goal is to improve health outcomes while also reducing costs for employers and consultants who partner with them.

Company Stage

Seed

Total Funding

$348.3M

Headquarters

San Francisco, California

Founded

2020

Growth & Insights
Headcount

6 month growth

-5%

1 year growth

-15%

2 year growth

-17%
Simplify Jobs

Simplify's Take

What believers are saying

  • The merger with Doctor On Demand positions Included Health as a leader in the rapidly growing virtual care market.
  • Significant investment from The Carlyle Group indicates strong financial backing and growth potential.
  • Their focus on underserved populations can lead to meaningful societal impact and job satisfaction for employees.

What critics are saying

  • The competitive landscape in virtual care and telehealth is intense, with numerous well-funded players vying for market share.
  • Integration challenges post-merger with Doctor On Demand could lead to operational inefficiencies.

What makes Grand Rounds unique

  • Included Health uniquely combines primary care, behavioral health, and virtual care into a single, integrated platform, unlike competitors who often focus on one area.
  • Their data-driven approach to healthcare ensures personalized and effective treatment plans, setting them apart from more generic healthcare providers.
  • The merger with Doctor On Demand has created a comprehensive virtual care company, offering a broader range of services than many standalone telehealth providers.

Benefits

Along with comprehensive medical, dental and vision plans; all employee spouses and children can access Included Health services at no cost. For time off, take it when you need it with our unaccrued discretionary time off for all exempt employees.