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Toll Brothers

Builds luxury homes and master-planned communities

Director of Sales

Field SalesPosted on Nov 5
Full-timeDraper, UT, USA

About the Job

Requirements

  • At least 7 years of previous homebuilding experience and at least 3 years in a leadership role.
  • Be a strategic partner who understands the marketplace and can plan and achieve the business plan through to-be-built and quick-delivery homes.
  • Influence and collaborate with the team and stakeholders and hold them accountable to achieve results.
  • Lead a team of Sales Consultants selling homes and cultivate a strong team of sales professionals to serve customers.
  • Creatively solve problems and overcome obstacles to achieve success metrics.

Responsibilities

  • Deliver recommendations and ensure established business plan goals and monthly, quarterly, and annual sales and revenue projections are achieved for all communities.
  • Drive technology adoption through active engagement, monitoring, and daily coaching.
  • Collaborate with division vice presidents, functional leaders, and the Project Manager on operational initiatives, results, and resolution.
  • Provide sales leadership across luxury, active-adult, and affordable-luxury product offerings.
  • Participate in setting home-site premiums, establishing lot-availability mix and lot releases, and recommend changes to maximize revenue opportunities.
  • Collaborate with local Marketing Account Management to optimize marketing and sales strategies, drive traffic, and execute on new communities and national events.
  • Coordinate with Marketing Account Management to select, create, and place advertising and marketing materials using the media they deem most effective.
  • Develop and maintain current knowledge of competitor policies, programs, pricing, and products, as well as consumer demographics and economic influences.
  • Assess competitive market analysis information and national and local market trends monthly, and share findings with appropriate management team members as needed.
  • Review the creation and maintenance of sales collateral, marketing creative, and the website.
  • Prepare recommendations for maintaining standing inventory of Division Quick Delivery homes.
  • Recommend community pricing and set sales incentives for new and existing communities.
  • Provide guidance for new and active community home designs, options, and model-home selections.
  • Influence process efficiencies across the division sales team.
  • Recruit, hire, evaluate, train, develop, and retain a productive and highly engaged sales team.
  • Build a bench of future sales leaders through skill development and growth opportunities within the sales organization.
  • Prepare, recommend, and review compensation programs for the sales team.
  • Support corporate sales training and implement regular sales training events within the division, including mystery shops and role-playing opportunities.
  • Promote and reinforce corporate expectations for brand, culture, and performance.
  • Collaborate with Marketing Account Management on the negotiation, placement, and maintenance of community signage.
  • Collaborate with Marketing Account Management on planning and implementing Grand Opening events and strategies to enhance a community’s long-term success.
  • Coordinate with National Merchandising and ensure model merchandising follows corporate-approved guidelines.

Desired Qualifications

  • Bachelor’s degree.
  • At least 7 years of previous sales experience.
  • Experience structuring sales quota goals and revenue expectations in a leadership role.
  • A proven track record of managing complex processes with diverse groups of stakeholders.
  • Familiarity with customer relationship management (CRM) software applications, ideally Salesforce.
  • Experience communicating with senior leaders.
  • A real estate license, except where required.

About the Company

Toll Brothers

Builds luxury homes and master-planned communities

Toll Brothers builds luxury homes across 60+ markets in 24 states, with in-house architectural, engineering, mortgage, title, land development, smart-home technology, landscaping, and manufacturing operations. Buyers get a turn-key experience by choosing designs and communities (including master-planned and golf-course developments) while Toll Brothers handles construction, financing, title, and post-purchase services. The company differentiates itself through owning a full value chain and large scale in the luxury segment, which supports tighter quality control and a premium product. Its goal is to deliver high-quality luxury homes in desirable markets and develop attractive communities for a range of buyers with end-to-end services.

Company size
1,001-5,000
Company stage
IPO
Headquarters
Upper Dublin Township, Pennsylvania
Founded
1967

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