Senior Technical Programme and Delivery Manager

Job Description

Role Overview

We are seeking an exceptional Senior Technical Programme & Delivery Manager to lead programme delivery across a Focus Area (e.g., Produce, Sell, Deliver, or Engage & Grow) within our new domain-driven operating model. This is a strategic leadership role that spans multiple business domains, requiring you to orchestrate complex, interdependent programmes while balancing competing priorities.

Reporting to the Director, Technical Portfolio Management, you will be accountable for the successful delivery of transformation initiatives including our Unified Content (UC) Platform, legacy system transitions, in-year revenue commitments, and ongoing simplification work. You will work at the intersection of business strategy and technical execution, partnering with Domain Leads, Product Directors, Engineering Heads, and senior business stakeholders.

This role requires someone who can operate with significant autonomy, exercise independent judgement on matters of strategic importance, and influence outcomes across organizational boundaries.

Scope & Level

• Scope: You own and deliver programmes/initiatives to achieve organisation-level goals and key results across multiple domains within your Focus Area.
• Complexity: Addresses problems and solutions spanning multiple teams and domains, building consensus at intra-department level.
• Discretion: Uses independent judgement and unique knowledge to contribute to and influence department-level goals and objectives.
• Interaction: Works primarily with senior leadership, Domain Leads, and cross-functional executives.
• Supervision: Acts independently to determine best practices and procedures. May supervise or mentor other programme managers.

What You'll Be Doing

Strategic Programme Leadership

• Own the integrated roadmap across 2-4 domains within your Focus Area, ensuring alignment with business strategy and UC Platform delivery
• Balance and prioritise competing demands: UC Platform go-live, legacy system transitions, in-year revenue commitments, tech debt reduction, and simplification initiatives
• Develop and maintain visibility across all transformation workstreams, providing clear line-of-sight from strategy to execution
• Build business cases for major initiatives, securing capital funding and resource allocation in partnership with senior leadership
• Identify and manage dependencies across domains, proactively resolving conflicts and removing blockers
• Drive quarterly planning and alignment across your Focus Area, ensuring domain roadmaps are coherent and achievable

Transformation & Transition Management

• Lead the transition from legacy/existing systems to the Unified Content Platform within your Focus Area
• Manage the complexity of running parallel systems during transition periods while maintaining operational stability
• Ensure in-year revenue targets are protected during transformation activities
• Drive simplification initiatives that reduce technical complexity and operational overhead
• Coordinate cutover planning, data migration, and go-live activities across multiple domains

Cross-Domain Orchestration

• Serve as the primary integration point across domains within your Focus Area, ensuring coherent delivery
• Facilitate cross-domain dependency management, working with peer Senior TPMs in other Focus Areas
• Lead governance forums and steering committees at the Focus Area level
• Manage escalations and drive resolution of issues that span multiple domains
• Ensure consistent delivery practices and standards across your Focus Area

Senior Stakeholder Management

• Partner with Domain Leads, Product Directors, and Engineering Heads to align on priorities and delivery approach
• Provide regular updates to senior leadership on programme health, risks, and strategic decisions required
• Build trusted relationships with business stakeholders, translating technical complexity into business impact
• Represent the Focus Area in portfolio-level discussions and planning sessions
• Influence and negotiate across organizational boundaries to achieve programme outcomes

Team Leadership & Capability Building

• Mentor and coach TPMs and Project Managers working within your Focus Area
• Build programme management capability and maturity across the domains you support
• Champion best practices in delivery methodology, tooling, and governance
• Contribute to the strategic direction of the PMO function

Qualifications

Essential

• 10+ years of experience in technical programme management, with at least 4 years leading programmes spanning multiple teams or departments
• Proven track record of delivering complex transformation programmes involving system transitions, platform migrations, or large-scale technology change
• Experience balancing multiple competing priorities (e.g., new platform delivery vs. keeping existing systems running vs. revenue protection)
• Strong commercial awareness with experience managing programmes with significant revenue or cost implications
• Demonstrated ability to operate with autonomy, exercising independent judgement on matters of strategic importance
• Excellence in senior stakeholder management, with experience influencing at Director/VP level
• Experience in software development environments with strong understanding of agile, lean, and hybrid delivery methodologies
• Outstanding communication skills - able to translate complex technical concepts for business audiences and vice versa

Desirable

• Experience in publishing, media, or content platforms
• Background in domain-driven design or capability-based operating models
• Experience with large-scale platform consolidation or legacy system decommissioning
• Formal programme management qualification (MSP, PgMP, or equivalent)
• Experience leading programmes in a matrix organization with distributed teams

What Success Looks Like

• UC Platform capabilities within your Focus Area are delivered on time and adopted successfully
• Legacy systems are transitioned smoothly with minimal business disruption
• In-year revenue targets are achieved while transformation progresses
• Dependencies across domains are proactively managed with no surprise escalations
• Stakeholders have clear visibility of programme status and confidence in delivery
• Domain teams operate with consistent, mature delivery practices
• You are recognized as a trusted partner by Domain Leads and senior leadership

Additional Information

You must have the right to work and live in India.

Location: The successful candidate will be able to utilise our balanced working model. We ask that candidates live within a commutable distance of our Bengaluru office to ensure that as a balanced worker they can make it to our office location to collaborate as required. There is an expectation for a minimum of 3 days per week in-person time.

We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at conference – you get the flexibility and support to work from home or remotely.

What we offer in return: 

• A competitive salary + bonus
• 24 days annual leave
• 4 volunteering days annually
• Day off for your birthday
• Pension contributions
• Medical insurance for self and dependants; life cover and personal accident cover for self
• Seasonal social and charitable events
• Training and development
• Tools and equipment for remote working

We want all our candidates to shine in our recruitment process. Please let us know if there is anything we can do to ensure you are able to show us your best self. This could include having the application form in a different format, more time for questions, or anything else – please ask us, we are happy to be flexible! Please contact [email protected]  

Being Yourself at Taylor & Francis: 

If you’re excited about working with Taylor & Francis to foster human progress through knowledge, we invite you to apply even if your existing skills and experience don’t fit every item listed above. At Taylor & Francis, we are at our best and most successful when colleagues can be themselves and make a contribution regardless of their identity or background. As a colleague, you will have the opportunity to further innovate and develop in areas that you are passionate about. Our goal is to empower you with the resources, incentives, and flexibility you need to enjoy success at work and to live a healthy, balanced life. 

Taylor & Francis is proud to be an Equal Opportunity Employer. We believe in and value diversity of people and thought, fostering a supportive and inclusive environment where all colleagues can learn and succeed as their true selves. Taylor & Francis recruits, develops, and retains colleagues without regard to any protected personal characteristics or other non-merit based factor. 

If you have a disability, or face another barrier, and would like to request an adjustment to assist your participation in the hiring process and/or in the advertised position, please contact [email protected]. Your request will be reviewed and considered in the strictest confidence.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers 

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T&F.