St. Joe County Public Library

Library Assistant

Clerical & Data EntryConfirmed live in the last 24 hours

Part-timeSouth Bend, IN, USA$16.39 - $22.95 /hr

About the Job

Requirements

A high school diploma or equivalent is required.
At least 2 years of work experience in a public library and/or retail is required.
Strong verbal and written communication and organizational skills are required.
A public-service orientation and commitment to genuine customer service are required.
The candidate must demonstrate character and integrity and uphold the library's ethical standards.
Practical computer experience and proficiency are required, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies; the candidate must stay current with new technologies.
The candidate must be dependable, punctual, trustworthy, and demonstrate good attendance and work habits.
The candidate must be able to bend, reach, lift, and move library materials weighing 20–25 pounds, and stand for long periods.
The candidate must be able to work efficiently, prioritize tasks, and make decisions independently and collaboratively.
The candidate must accept and manage change, maintain composure, and manage stress.
The candidate must identify efficiencies and suggest workflow improvements.
The candidate must demonstrate ethical conduct, honesty, and integrity.
The candidate must understand, endorse, and communicate library policies and procedures courteously and positively.
The candidate must be enthusiastic, creative, flexible, energetic, value diversity, and maintain a sense of humor.
The candidate must solve problems professionally with patrons, coworkers, and leadership, and form and maintain effective working relationships.
The candidate must appropriately manage confidential information and work patiently and creatively with all patrons.
The candidate must provide excellent customer service, teach and instruct others, and become proficient with current library technology.

Responsibilities

Provide hands-on customer service and connect community members with library services and materials.
Assist patrons with library accounts and library card issuance.
Assist patrons in person or by phone with transactions, including self-checkout, faxing and scanning, and printing.
Perform circulation duties, including checkout, placing holds, collecting fines, and searching the patron database.
Help patrons use a variety of devices and technologies.
Perform daily departmental procedures, including cash register operations; use library technologies and software; and troubleshoot computers, copiers, and other equipment as needed.
Help patrons one-on-one with in-depth projects and topics, such as government forms, school projects, and job applications; provide readers' advisory and reference services.
Provide accurate information and directions, conduct online catalog searches, and locate items on shelves.
Participate in merchandising and maintaining the branch's appearance, including filling displays and shelving materials.
Perform other duties as assigned.
Take charge in emergency situations if assigned as Librarian in Charge; this duty applies to full-time staff only.

Desired Qualifications

Cash register experience is preferred.
Spanish language skills are preferred.

Library Assistant

St. Joe County Public Library · South Bend, United States · Part-time · Posted 2026-10-22

Workplace: on_site

Department: Youth Services

Description

Pay

Hiring Range: $16.39 - $19.67 Hourly
Pay Range: $16.39 - $22.95 Hourly

Hours

Part Time, 20 hours per week.
Partial days, evenings, and weekends are required.

Location

Main Library
304 S Main Street | South Bend, IN 46601

Essential Job Functions

Library Assistants provide excellent service and connect community members with library services and materials. Under the direct supervision of the Youth Services Assistant Manager, and with an unwavering commitment to diversity, equity, and inclusion, the Library Assistant will:

Provide hands-on customer service. Assist patrons with library accounts and issuing library cards. Assist patrons in person or on the phone with transactions, such as using self-checks, fax/scanning, and printing. Perform circulation duties, including check-out, placing holds, collecting fines, and searching patron database.
Connect patrons digitally by helping them use a variety of devices and technologies.
Perform daily departmental procedures, including cash register operations. Use a variety of library technologies and softwares. Troubleshoot computers, copiers, and equipment as needed.
Help patrons one-on-one with a variety of in-depth projects and topics such as completing government forms, school projects, job applications, etc. Provide readers’ advisory and reference services to patrons.
Provide accurate information and directional assistance for patrons, including performing online catalog searches and locating items on the shelf.
Participate in merchandising and maintaining branch appearance including filling displays and performing shelving responsibilities.
Perform other duties as assigned.

Requirements

Education and Experience:

High school diploma or equivalent required.
Cash register experience preferred.
At least 2 years of work experience in a public library and/or retail.

Requirements:

Spanish language skills preferred.
Excellent verbal and written communication skills, as well as strong organizational skills.
Public service orientation and commitment to excellent and genuine customer service.
Demonstration of character and integrity in all situations while upholding SJCPL’s ethical standards.
Practical experience and proficiency with computers, including the Internet, Microsoft Office, Google Suite, Windows, Mac OS, and communication technologies. Stay current with new technologies.
Dependability, punctuality, trustworthiness, good attendance, and work habits.
Physical agility and strength to bend, reach, lift, and move library materials (20-25 lbs.) and to stand for long periods of time.

Ability to:

Work efficiently and prioritize important tasks. Make decisions and work independently and interdependently.
Accept and manage change. Maintain composure and overcome stress in any situation.
Identify efficiencies and suggest improvements in workflow.
Display high standards of ethical conduct, honesty, and integrity. Lead by example.
Understand, endorse, and communicate the St. Joseph County Public Library’s policies and procedures in a courteous, friendly, and positive manner.
Be enthusiastic, creative, flexible, energetic, value diversity, and possess a sense of humor.
Solve problems in a professional manner with library patrons, co-workers, and Leadership.
Form and maintain excellent working relationships.
Manage confidential information appropriately.
Work patiently and creatively with all patrons.
Provide excellent customer service.
Teach and instruct others on a variety of topics.
Become proficient with current library technology.
Take charge in emergency situations if assigned as Librarian in Charge (full-time only).

Benefits

Dental and Vision Insurance Plans
Hoosier S.T.A.R.T 457(b) Employee Funded Retirement Plan
Flexible Spending Account (FSA)
Employee Assistance Program
16 Vacation Hours Annually
40 Sick Time Hours Annually
10 Paid Holidays

Apply

Apply at St. Joe County Public Library

About the Company

St. Joe County Public Library

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