Senior Director Analyst - Digital Workplace, Digital Workplace AI and Agent Architect

Gartner Analysts are industry thought leaders who create must-have research, market predictions and best practices for a broad range of world-leading organizations. A Director serves as a leader within Gartner’s Research and Advisory sector, establishing oneself as a credible voice within their designated market at local, regional and global levels.

Utilizing exceptional research and analytical skills, a director plays a significant role in producing pragmatic and provocative research which Gartner clients consume and apply to propel their business toward key objectives. They are a trusted source of advice for clients, reinforcing Gartner’s value every day by engaging them via in-person meetings, virtual meetings, sales support visits and Gartner conferences to discuss complex client challenges and offer appropriate recommendations.

What you will need

The ideal candidate will have a hands-on practitioner background from working in advanced technical roles (e.g. one of the following or similar roles: Application Architect, Digital Workplace Architect, Director of Collaboration Platforms, Content or Collaboration Architect, Microsoft 365 Architect, CTO of a smaller organization, etc.) The candidate will be an experienced technical professional with the ability to bridge the gap between technical engineers and senior IT Architects focusing on enterprise AI assistants, enterprise application or content and collaboration platforms knowledge.

Qualified candidates will demonstrate significant subject matter expertise in three or more of the following areas:

●     Enterprise applications and content collaboration tools with the ability to demonstrate understanding of the business applications and opportunities in that market. Knowledge of the global landscape, and the competitive interplay between incumbents, emerging providers, disruptors and outsourcers.

●     Microsoft 365 Copilot, Google Gemini and/or OpenAI ChatGPT Enterprise deployment and governance, including security, privacy, deployment planning, onboarding and training considerations.

●     Market evolution, emergence and potential of coworking tools such as Copilot Cowork, Claude Cowork, ChatGPT Work and other similar tools.

●     Enterprise AI assistant governance tools such as Microsoft Agent 365, OneTrust AI, TrueFoundry or similar.

●     Implementation and governance best practice for low-code and citizen developer automation tools such as Microsoft Power Platform, Mendix, and Outsystems.

●     Implementation experience with one or more collaboration platforms (Microsoft 365, Google Workspace, Box, Zoom, Slack or others) including governance, management and operationalization of these platforms in a variety of organizations/industries and at varying scales.

●     Cloud content collaboration provisioning and governance tools with experience using one or more of the following cloud governance vendors’ products: Avepoint, Syskit, Rencore, Powell, and others.

●     Experience with Microsoft 365 Government, for example GCC/GCC high, including features/functionality, limitations, and differences with commercial cloud versions of Microsoft 365.

●     Experience in managing and governing a Microsoft 365 multi-tenant organization or significant awareness of multi-tenant capabilities and challenges unique to multi-tenant environments.

●     Experience with meeting tools and meeting room technology including vendors such as Microsoft Teams, Cisco Webex, Slack, Zoom or others.

●     Experience in one or more Microsoft extended tool sets such as Microsoft Copilot for Microsoft 365, Copilot in SharePoint, SharePoint Advanced Management, Microsoft Viva, or Microsoft Purview.

●     Bachelor's degree or equivalent experience; Graduate degree preferred

●     15+ years of relevant field or industry experience

●     Demonstrate executive presence; can immediately establish credibility with executives and additional stakeholders

●     Strong organizational skills and ability to work under tight deadlines and produce high quality deliverables

●     Proficient in analyzing and synthesizing data; can effectively apply patterns and frameworks while drawing and defending conclusions to client challenges

●     Strong communicator who can explain complex concepts concisely and simply

●     Subject matter expert comfortable presenting at large and small-scale speaking engagements

●     Deep knowledge of the global and competitive landscape within subject area as well as the interplay in that market

●     Ability to work independently, while also being intrinsically motivated to collaborate across teams and support the workflow of others, in a multicultural global team

What you will do

●     Create innovative, thought provoking, and highly leveraged “must-have research” content

●     Develop new research and ideas through thought leadership and offer compelling, actionable approaches to client's needs and requests that accelerate the client's ability to act

●     Develop in-depth analysis to identify the root cause of a client’s barriers or overall needs and reframe thinking to drive strategy forward

●     Demonstrate thought leadership in establishing research positions across a team of analysts

●     Bring provocative, independent insights to Gartner leaders that can evolve the course of a research agenda

●     Research, analyze and predict market trends and shifts to provide clients and vendors with actionable insights

●     Provide clients and prospects with actionable advice aligned to their designated content area via virtual or face-to-face interactions

●     Create and deliver high value presentation materials on and off stage for Gartner events, industry and professional association conferences, and client briefings

●     Support Research and Sales: Provide sales support serving as voice of the market to help research teams create content and to drive engagement with clients to make progress against their critical priorities to grow their business

●     Provide high quality and timely research content peer review and help improve research quality and insight.

●     Build credibility as an industry expert to represent Gartner research, methodology and strategy

●     Actively participate in innovation, ideation, and research discussions and collaborate effectively with peers in the research community

●     Identify research process improvements or develop new processes that help the team and Research & Advisory provide excellent service delivery

●     Be a mentor and a coach by supporting more junior team members

●     Be client-centric while actively seeking to help clients engage regularly and often with Gartner research and interactions

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Who are we?

At Gartner, Inc. (NYSE:IT), we guide the leaders who shape the world.

Our mission relies on expert analysis and bold ideas to deliver actionable, objective business and technology insights, helping enterprise leaders and their teams succeed with their mission-critical priorities.

Since our founding in 1979, we’ve grown to 20,000 associates globally who support over 13,000 client enterprises in ~90 countries and territories. We do important, interesting and substantive work that matters. That’s why we hire associates with the intellectual curiosity, energy and drive to want to make a difference. The bar is unapologetically high. So is the impact you can have here.

What makes Gartner a great place to work?

Our vast, virtually untapped market potential offers limitless opportunities – opportunities that may not even exist right now – for you to grow professionally and flourish personally. How far you go is driven by your passion and performance.

We hire remarkable people who collaborate and win as a team. Together, our singular, unifying goal is to deliver results for our clients.

Our teams are inclusive and composed of individuals from different geographies, cultures, religions, ethnicities, races, genders, sexual orientations, abilities and generations.

We invest in great leaders who bring out the best in you and the company, enabling us to multiply our impact and results. This is why, year after year, we are recognized worldwide as a great place to work.

Gartner is the world authority on AI

At Gartner, you’ll join a company at the very center of the AI revolution. Gartner has proactive, objective guidance throughout clients’ AI journeys. We set the standard for how organizations leverage artificial intelligence to drive meaningful impact. You’ll have access to unmatched resources, expertise, and technology, and play a key role in helping Gartner and our clients innovate and grow as we leverage AI to transform business and technology landscapes.

It’s an exciting time to be at Gartner, with limitless opportunities to make a real impact, grow your skills, and build a lasting, meaningful career in a field that’s reshaping the way we operate. If you’re passionate about AI and want to be part of a team that’s guiding the leaders who shape the world, Gartner is the place for you.

What do we offer?

Gartner offers world-class benefits, highly competitive compensation and disproportionate rewards for top performers.

In our hybrid work environment, we provide the flexibility and support for you to thrive — working virtually when it's productive to do so and getting together with colleagues in a vibrant community that is purposeful, engaging and inspiring.

Ready to grow your career with Gartner? Join us.

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Job Requisition ID:115965

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