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BigCommerce

E-commerce platform with subscriptions and APIs

Software Engineering Manager

Engineering LeadershipConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 5 years of experience building systems using PHP, Go, Python, TypeScript, Angular, Ruby, or similar technologies.
  • Knowledge of gRPC, RabbitMQ, and caching solutions.
  • At least 2 years of experience managing engineering teams, including a demonstrated track record of growing senior talent and building team structure from the ground up.
  • Experience with Google Cloud Platform or cloud computing is desirable.
  • Experience with relational database systems and external service integrations.
  • Experience with backend and frontend (UI) development.
  • Experience with Agile/Scrum methodologies and leading sprint ceremonies.
  • Experience with SaaS platforms or cloud computing is highly desirable.
  • Solid UNIX/LAMP knowledge, ideally with at least 2 years of work experience with PHP, MySQL, and Linux.
  • Ability to think iteratively by breaking down problems into smaller, deliverable/deployable pieces.
  • A BS degree in Computer Science or a related technical field is required.

Responsibilities

  • Build an open, positive, and energized culture.
  • Build, lead, and hire a high-caliber team of software engineers.
  • Drive the technical roadmap and direction of the technology stack.
  • Lead and inspire the team and other engineers to build ecommerce products.
  • Encourage innovation and foster an environment of continuous improvement.
  • Ensure technical decisions support quality, performance, scalability, reliability, availability, and security goals.
  • Act as a highly technical hands-on coder and effective people manager.
  • Contribute to technical discussions as a subject matter expert and exert strategic influence.
  • Collaborate with product managers, engineers, and stakeholders across corporate offices to promote communication and coordination.
  • Establish team objectives aligned with business goals.
  • Organize and facilitate regular one-to-one meetings with the team for coaching and mentoring.
  • Execute performance improvement plans for underperformers.
  • Enforce best practices to improve engineering quality and efficiency.
  • Establish urgency and direction, and set expectations.
  • Create and participate in an on-call rotation for incident management.

Desired Qualifications

  • Experience with Google Cloud Platform or cloud computing.
  • Experience with SaaS platforms or cloud computing.
  • Prior experience at a commerce software company.

About the Company

BigCommerce

E-commerce platform with subscriptions and APIs

BigCommerce provides a subscription-based e-commerce platform that helps businesses build and run online stores. It offers tools for website building, order management, payment processing, shipping, and marketing, with a flexible API ecosystem that enables custom integrations with POS, ERP, PIM, and OMS systems. The platform supports headless commerce, allowing the backend to power a fully customized frontend. Developers can extend functionality through the App Marketplace, and companies can integrate additional apps for expanded features. Unlike some platforms that lock the frontend or limit integrations, BigCommerce emphasizes scalability from small startups to large enterprises and a broad network of integrations. The goal is to help businesses grow online by delivering a robust, scalable, and customizable commerce solution.

Company size
501-1,000
Company stage
IPO
Headquarters
Austin, TX
Founded
2009

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