SwiftX

Express delivery service for e-commerce logistics

Warehouse Specialist

Warehouse & FulfillmentConfirmed live in the last 24 hours

Full-timeCincinnati, OH, USAIn-person

About the Job

Requirements

Fluency in Chinese and English, written and spoken.
Must have legal work authorization in the United States.
Proficiency in Excel and data analysis tools.
Ability to collaborate across dispatch, drivers, warehouse, and customer service teams.
Ability to multitask under pressure while maintaining professionalism.
Comfort with phone and email communication.

Responsibilities

Assist operations of DSPs and warehouse staff, ensuring compliance with company standards.
Support and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Participate in daily control meetings and performance reviews.
Recruit qualified DSPs and staffing agencies and provide onboarding.
Design training to improve service quality.
Manage in-house and outsourced vehicle resources.
Continuously optimize collection models and processes.
Coordinate with internal teams and external partners.
Handle daily operations and emergency responses.
Work under different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach.

Desired Qualifications

Customer service or warehouse/logistics experience is a plus.

Warehouse Specialist-CVG-Bilingual Mandarin Required

SwiftX Inc. · Cincinnati, United States · Full-time · Posted 2026-10-28

Salary: USD 48,000–70,000

Workplace: on_site

Department: CVG

Description

Job Title: Warehouse Specialist

**Key Responsibilities:**

Assist operations of DSPs and warehouse staffs, ensuring compliance with company standards.
Support and enforce quality assurance protocols.
Monitor performance and drive continuous improvement.
Oversee warehouse activities for consistency and reliability.
Participate in daily control meetings and performance reviews.
Recruit qualified DSPs/Staffing Agencies and provide onboarding.
Design training to improve service quality.
Manage in-house and outsourced vehicle resources.
Continuously optimize collection models and processes.
·oordinate with internal teams and external partners.
Handle daily operations and emergency responses.

Requirements

Fluent in both Chinese and English (written & spoken).
Must have legal work authorization in the U.S. Proficient in Excel and data analysis tools.
Strong communication skills with the ability to collaborate across dispatch, drivers, warehouse, and customer service teams.
Able to multitask under pressure while maintaining professionalism.
Comfortable with phone and email communication.
Customer service or warehouse/logistics experience is a plus.
No extensive prior experience required for this specialist role. If you are detail-oriented, responsible, and have solid communication skills, this role is a great fit.

Compensation

$20–25/hour + 1.5* OT + Monthly Bonus

Ready to be part of a growing, innovative team? Explore our current job openings and apply today!

We are an equal opportunity employer and do not discriminate based on race, color, religion, gender, gender identity, sexual orientation, national origin, disability, or any other characteristic protected by law. We will assign different supervisors to oversee various tasks, with on-the-job training provided through a rotational approach

Benefits

· 7 PTO days

· 5 Paid Sick Leave Days

· 6 Paid Holidays

· 401K 100% Matching up to 2%

· 50% Medical insurance, 100% Dental and Vision Insurance

Apply

Apply at SwiftX Inc.

About the Company

SwiftX

Express delivery service for e-commerce logistics

SwiftX provides express delivery services for the U.S. e-commerce market, using a network of global logistics partners to move packages quickly, reliably, and at lower costs. How it works: e-commerce businesses pay SwiftX service fees for expedited shipping; SwiftX coordinates with its partner carriers to pick up, route, and deliver packages to customers, tightening delivery times and expanding reach through its logistics network. How it differs: instead of relying on a single carrier, SwiftX leverages a broad partner network to optimize routes, improve speed, and control costs, aiming to raise service standards in the express-delivery space. Goal: to become a leading, affordable express delivery option for American online shoppers by delivering faster, more reliable service and expanding market coverage through partnerships.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Eastvale, CA
Founded: 2025

Recently Posted Jobs

Explore more opportunities at SwiftX

See more jobs