Paytm Labs

Digital payments, loans, investments, and insurance

Human Resources Business Partner

HR Generalist & Employee RelationsConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedIn-person

About the Job

Requirements

At least 3–4 years of experience in a core Human Resources Business Partner role.
Must have handled performance management.
Ability to review developmental plans and their execution for all employees.
Ability to execute and implement new strategies.
Hands-on experience with Microsoft Excel, PowerPoint, presentation skills, and human resources analytics.
Brief understanding of human resources compliance and grievances.
Hands-on experience with digital tools and human resources information system management.
Must have an MBA in Human Resource Management or equivalent.

Responsibilities

Partner with and advise the business to support growth objectives and future talent needs.
Manage accountability for assigned stakeholders and support a span of 300–400 product and technology employees, working with the business and human resources leadership to implement the human resources strategy.
Drive governance on critical human resources metrics, including retention and engagement cost, for a fast-paced business.
Engage key internal and external partners in matrixed relationships for CB, Staffing, HRSS, and the business.
Operate independently to support employee satisfaction and team development; train, mentor, and lead human resources initiatives and best practices.
Implement change initiatives related to culture, performance, recognition, and policies; support human resources operations, employee relations, and business human resources teams.
Promote organizational alignment and collaboration by driving synergy and perspective, and demonstrating common processes and consistent messaging.
Understand business challenges and help address organizational and people needs during the change process and hyper-growth; partner with stakeholders and manage senior stakeholders to tackle business problems.
Manage queries, issues, and escalations, and complete other allocated processes or tasks as required.
Participate in knowledge sessions within or outside the team and in company-organized events.
Deploy and monitor the performance management system for all employees and ensure process adherence.
Handle human resources business partner activities for a span of 300–400 employees.
Handle employee engagement and retention activities.
Execute central-level organizational projects.

About Paytm

Paytm is India's leading mobile payments and financial services distribution company. Pioneer of the mobile QR payments revolution in India, Paytm builds technologies that help small businesses with payments and commerce. Paytm’s mission is to serve half a billion Indians and bring them to the mainstream economy with the help of technology.

About the team: This team involves in making a difference. A lot of contingency and new challenges are encouraged within the team to do stuff that is meaningful for those we serve. We are successful, and our successes are rooted in our people's collective energy and unwavering focus on the employees, and that's how it will always be change management in Human Resources.

About the role: This role includes leading the HR Function centrally to partner and advise the business. HR Business Partner(HRBP) will be responsible for working closely with the business to support the achievement of growth objectives and future talent needs. The HRBP has overall accountability for the assigned Stakeholders and manages a span of 300-400 product/tech employees, working closely with the business and HR leadership to implement the HR strategy.

Expectations/ Requirements :

1. Drive governance on critical human resource metrics such as retention, and engagement cost for a fast-paced business.

2. Engage work with key internal and external partners in a matrixed relationship for CB, Staffing, HRSS, and the business.

3. Operate independently to ensure employee satisfaction and development of the team Train, mentor, and lead HR initiatives and Best Practices.

4. Lead the way in implementing change initiatives related to culture, performance, recognition, and policies responsible for HR operations, Employee Relations, and Business HR teams.

5. Promote alignment and collaboration across the organization, driving synergy and perspective, demonstrating the common process and consistent messaging.

6. Understand the business and its challenges to help address the organization and people ask to assist with the change process as the company meets the challenges of hyper-growth and the need to partner with Stakeholders and manage senior stakeholders single-handedly to tackle business problems.

7. Manage queries, issues, and escalations, if any other process/ task allocated as required participate in Knowledge Sessions within or outside the Team participate in events organized by the company deploy and monitor the performance management system for all employees, and ensure adherence to the process.

8. Handling HRBP activities for a span of 300-400 employees.

9. Handling engagement and retention activities.

10. Executing Central Level Org Projects.

Superpowers/ Skills that will help you succeed in this role :

1. Minimum 3-4 years of experience in a core HRBP role.

2. Must have handled Performance Management.

3. Should be able to Review developmental plans & their execution for all employees.

4. Must be able to execute and implement new strategies.

5. Hands-on with MS Excel, PowerPoint, presentation skills and HR Analytics.

6. Brief understanding of HR Compliance and grievances.

7. Hands-on experience in digital tools / HRIS Management.

Education:

Must be an MBA in Human Resource Management or equivalent.

Why join us ?

A collaborative output driven program that brings cohesiveness across businesses through technology Improve the average revenue per use by increasing the cross-sell opportunities A solid 360 feedbacks from your peer teams on your support of their goals Respect, that is earned, not demanded from your peers and manager

Compensation: If you are the right fit, we believe in creating wealth for you with enviable 500 mn+ registered users, 21 mn+ merchants and depth of data in our ecosystem, we are in a unique position to democratize credit for deserving consumers & merchants – and we are committed toit. India’s largest digital lending story is brewing here. It’s your opportunity to be a part of the story!

Requirements at a Glance

Experience Level: Mid
Education: MBA

Benefits

Health & Wellbeing - Your group health benefits are 100% funded by us, and start on your first day.
Travel the World - Even though we are currently working remotely, usually our employees make frequent international business-related trips while working on exciting projects.
Continuous Learning - We're passionate about learning and strive to constantly improve and innovate. We learn from others, our challenges & our successes.
Connection - In this virtual world, we stay connected through events like game nights, movie nights, arts & crafts sessions (like Origami), meditation sessions, and much more.
Autonomy & Flexibility - You get to define how you want to make an impact. We truly believe that great things happen when people are given the trust and freedom to create their own path.
Beautiful Office - Whenever we return back to the office, you’ll get to check out our awesome workspace, complete with pool and ping pong tables, a snack-filled kitchen, and tons of cozy work spaces.

About the Company

Paytm Labs

Digital payments, loans, investments, and insurance

Paytm Labs offers an integrated digital payments and financial services platform in India for individuals and businesses, covering UPI payments, mobile recharges, bill payments, ticket bookings, loans, investments, insurance, metro cards, and more. Users initiate payments or financial actions in the app, which are processed through UPI and payment gateways, with revenue from transaction fees and commissions on financial services. It differentiates itself through a large ecosystem of merchants and users, a wide range of services in one app, and a focus on customer support and trust. Its goal is to make a broad set of financial services easily accessible to mass-market users while growing revenue via payment processing and financial services partnerships at scale.

Company size: 10,001+
Company stage: IPO
Headquarters: Noida, India
Founded: 2014

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