Restaurant Manager
No salary listed
Mid
Bachelor's
Isla Mujeres, Quintana Roo, Mexico
In Person
Food Service & HospitalityFood & Beverage Operations Management
About the job
Requirements
- A bachelor's degree in Hospitality, Gastronomy, Administration, or a related field.
- Substantial experience in restaurant operations and administration.
- Comprehensive knowledge of dining-room service, kitchen, bar, and operational control.
- Experience managing budgets, sales, costs, and restaurant profitability.
- Ability to lead, train, and develop teams.
- Experience implementing quality, service, and food-safety standards.
- Proficiency with point-of-sale systems, inventory, and operational and financial reports.
- Availability to work rotating schedules and attend to operations at all times.
Responsibilities
- Oversee daily restaurant operations, ensuring all operational aspects are performed efficiently.
- Manage and train restaurant staff, including captains, servers, buspersons, hostesses, and bartenders.
- Ensure compliance with health and food-safety regulations under the Cristal program.
- Develop and implement strategies to increase sales, and monitor sales trends to adjust those strategies.
- Monitor guest satisfaction and handle complaints and other issues.
- Coordinate with the beverage department to ensure a high-quality complementary offering.
- Ensure staff follow guest-service policies and standard operating procedures.
- Achieve customer-satisfaction targets and manage strategies for the Net Promoter Score.
- Manage restaurant equipment maintenance and repairs.
- Implement and oversee ongoing training programs for restaurant staff.
- Resolve staff conflicts and handle difficult customer situations.
- Create a positive and motivating work environment for the restaurant team.
- Plan and coordinate staff deployment according to demand and special events.
- Comply with local laws and regulations concerning alcohol service.
- Visit every table at least once during service.
- Implement sustainable and responsible practices in restaurant operations.
- Present a quarterly plan for restaurant improvements and innovations.
- Actively support and motivate the team to meet company-wide and departmental objectives.
- Contribute daily to non-package revenue.
- Take responsibility for the Cristal program at the cost center.
- Conduct guest surveys and collect feedback to improve service.
- Build and maintain relationships with VIP and frequent guests to provide personalized service.
About the company
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
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Simplify's Take
What believers are saying
- American Express expanded ALL Accor globally on July 22, 2026, widening acquisition channels.
- Accor opened 109 hotels in H1 2026, and plans 350 openings during 2026.
- H1 2026 recurring EBITDA rose 6.5% despite disruption, showing pricing and cost discipline.
What critics are saying
- Reuters reported Grizzly Research trafficking allegations on March 19, 2026; trust damage persists.
- Middle East conflict cut Q2 room revenue on July 30, 2026, hurting UAE demand.
- Net debt hit €3.523 billion in H1 2026; Essendi impairment signals balance-sheet pressure.
What makes All Accor unique
- ALL Accor reached 100 million members and drives twice-frequent stays.
- Accor spans 45 brands across 110 countries, reducing reliance on any single market.
- Its asset-light model pairs 268,000-room pipeline with luxury brands like Raffles and Orient Express.
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Benefits
- Employee Discounts
- Professional Development Budget