Account Manager

We’re looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office working, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We’ll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days taking you to 25 days leave a year and a health contribution, you’ll also be able to choose from a range of benefits to suit you. We’re an organisation that likes to give back, so you’ll also have three charity days allocated to support a cause that matters to you.

About you:

You’re someone who enjoys building trusted relationships and creating long-term value for customers. You’re confident working with senior stakeholders, take ownership of your accounts and look for opportunities to help customers get more from their software investment. You’re commercially minded, customer focused and motivated by delivering great outcomes for both customers and the business.

Day-to-day, you will:

• Manage and grow relationships with a portfolio of our largest strategic customers, helping them achieve their business goals.
• Identify opportunities to increase customer value, drive retention and support revenue growth through software and services.
• Lead sales opportunities from discovery through to close, working closely with pre-sales, consultancy, product, support and customer success teams.
• Build strong relationships with stakeholders at every level, including senior leadership teams, and become a trusted technology partner.

Your skills and experiences might also include:

• Experience managing complex customer relationships and engaging confidently with C-suite stakeholders.
• Experience in software sales, account management or growing strategic customer accounts.
• Strong commercial awareness, including experience negotiating contracts and managing multi-year agreements.
• Experience forecasting pipeline activity and maintaining accurate account plans.

What are we all about?

The Access Group is one of the largest UK-headquartered business management software providers. It provides solutions that empower more than 160,000 small and mid-sized organisations in commercial and non-profit sectors across Europe, USA and APAC, giving every employee the freedom to do more of what's important. Its innovative cloud solutions and integrated AI software experience across multiple Access products transform how business technology is used.

With over 9,300 talented individuals driving innovation and customer excellence, we’re shaping the future of work. And we want you to be part of it. At Access, people are at the heart of everything we do. We’re committed to creating an inclusive, high-performing culture where everyone feels valued, respected, and empowered to thrive. If you’re excited about this role - even if your experience doesn’t tick every box - you might be exactly who we’re looking for.

We believe in equality for all and the transformative power of diversity. So why not join our vibrant team, where you can love what you do, love how you live, and most importantly, be authentically you?

Let’s make a difference together.

Love Work. Love Life. Be You.