Tessellation Group

Vertical apparel production with green tech

Assistant Store Manager

Retail Store ManagementConfirmed live in the last 24 hours

Full-timeHong KongIn-person

About the Job

Requirements

Minimum 8 years of relevant work experience, including at least 5 years of managerial experience.
Strong business acumen and a logical mindset.
Good interpersonal and communication skills.
Good management skills, professional customer service skills, and sales skills.
Proficiency in written and spoken English, Cantonese, and Mandarin.

Responsibilities

Set and drive strategies to achieve store targets; monitor key performance indicators, including VPT, UPT, conversion rate, number of returning customers, and individual sales achievement rate.
Represent DET as a brand image ambassador; implement company directives and ensure the store consistently reflects the brand’s image and standards.
Establish a benchmark for customer service excellence and engage with customers to enhance their shopping experience.
Oversee overall store presentation, including window displays and the layout of the shirt wall and tables, to maximise visual impact and sales.
Be accountable for the store’s profit and loss; manage the budget, control expenses, and forecast future sales and inventory needs.
Oversee inventory levels and analyse sell-through rates for key items.
Assist in resolving customer enquiries and handle complaints, ensuring issues are resolved effectively.
Conduct performance reviews; provide coaching and manage the career development of all full-time and part-time team members.
Ensure the team is trained in product knowledge, sales techniques, and operational procedures.
Ensure the team complies with all company policies and procedures.
Prepare and submit reports to Head Office in a timely manner.
Ensure store security and loss-prevention standards are consistently executed, including cash-handling controls, incident reporting, and shrink awareness; support investigations and follow-ups with the Store Manager or Operations Manager.
Support the store with customer feedback and product, size, and fit insights to improve store-level actions and seasonal planning inputs.

Desired Qualifications

Experience in the fashion industry is an advantage.

DETERMINANT HK - Assistant Store Manager

Tessellation Group · Hong Kong, Hong Kong · Full-time · Posted 2026-08-06

Workplace: on_site

Description

This role is a full business owner for 1–2 stores. This role is a more strategic and business-oriented leader who sets business goals and is responsible for the team’s overall success and budget.

Set and drive strategies to achieve store targets; monitor KPI performance (e.g., VPT, UPT, conversion rate, number of returning customers, individual sales achievement rate).
Represent DET as a brand image ambassador; implement company directives and ensure the store consistently reflects the brand’s image and standards.
Establish a benchmark for customer service excellence; engage with customers to enhance their shopping experience.
Oversee overall store presentation—from window displays to the layout of the shirt wall and tables—to maximise visual impact and sales.
Be accountable for the store’s P&L: manage the budget, control expenses, and forecast future sales and inventory needs.
Oversee inventory levels and analyse sell-through rates for key items.
Assist in resolving customer enquiries and handle complaints, ensuring issues are resolved effectively.
Conduct performance reviews; provide coaching and manage the career development of all team members (Full Time and Part Time).
Ensure the team is trained in product knowledge, sales techniques, and operational procedures.
Ensure the team complies with all company policies and procedures.
Prepare and submit reports to Head Office in a timely manner.
Ensure store security and loss prevention standards are executed consistently (cash handling controls, incident reporting, shrink awareness), and support investigations/follow-ups with the Store Manager/Operations Manager.
Support the Store with customer feedback and product/size/fit insights to improve store-level actions and seasonal planning inputs.
Candidates with more experience will be considered as Store Manager.

Requirements

Minimum 8 years of relevant work experience with at least 5 years of managerial experience
Experienced in fashion industry will be an advantage
Strong business acumen, logical mind-set with good interpersonal and communication skill
Good management skill, possess professional customer service and sales skills
Proficient in written and spoken English, Cantonese, and Mandarin

Benefits

17 Days Public Holidays
12 - 18 Days Annual Leave
8 days regular off per month
Guaranteed Commission within Probation Period
Commissions Scheme
Attendance Bonus
Birthday Leave
Marriage Beave
Medical Insurance
Employee Discounts
In-house Training

You may learn about DETERMINANT at shop.detshirts.com

Data collected will be used for recruitment purpose only and will be kept for 24 months.

All applications will be treated in strict confidence.

Apply

Apply at Tessellation Group

About the Company

Tessellation Group

Vertical apparel production with green tech

Tessellation Group is a diversified holding company focused on sustainable apparel manufacturing, technology, and strategic investments. It runs Tessellation Apparel Solutions in Vietnam, a vertically integrated garment network with three factories and a knitting mill that can produce over 20 million shirts per year, and it provides lean-management and smart-manufacturing consultancy. The group differentiates itself with green-technology platforms like ECOHUES (waterless dyeing), Exponent Envirotech (reduces water and chemicals), and Compass Greentech (sustainable packaging), plus a corporate venture arm, qonvolv Ventures, that backs automation, AI, robotics, computer vision, and digital twins. Its goal is to scale responsible manufacturing globally, create value through technology-enabled ventures and investments, and manage its own retail brands like PYE and Determinant.

Company size: 51-200
Company stage: Not listed
Total funding: Not listed
Headquarters: Not listed
Founded: 2023

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