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Rogers Behavioral Health

Specialized psychiatric treatment with outcomes measurement

Intake Specialist

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeWest Allis, WI, USANo salary listed

About the Job

Requirements

  • A high school diploma or equivalent is required.
  • Computer skills, including word processing, are required.
  • Adherence to hospital policies and a professional demeanor are required.
  • Knowledge of Joint Commission standards and willingness to participate in training are required.

Responsibilities

  • Welcome patients and caregivers and ensure a positive, seamless admission process.
  • Collect, verify, and enter medical, insurance, and demographic information accurately.
  • Explain and complete admission paperwork and obtain required signatures, including patient rights and consent forms.
  • Register patients and manage documents using the Cerner system.
  • Conduct safety checks and assist with searches of patient belongings as needed.
  • Manage patient interactions during crisis situations while maintaining a calm and welcoming environment.
  • Facilitate unscheduled admissions, including screenings and scheduling in collaboration with Patient Access.
  • Communicate with multidisciplinary teams about clinical criteria, documentation, and treatment issues.
  • Ensure compliance with HIPAA, EMTALA, and other regulatory requirements.
  • Explain insurance coverage to patients and handle related inquiries.
  • Document clearly and communicate cases requiring special attention.
  • Participate in on-call, weekend, and holiday coverage as scheduled.

Desired Qualifications

  • A bachelor's degree is preferred.
  • Mental health experience is preferred.
  • Previous experience in insurance or billing is preferred.

About the Company

Rogers Behavioral Health

Specialized psychiatric treatment with outcomes measurement

Rogers Behavioral Health provides specialized, evidence-based psychiatric care for children, teens, and adults. It treats OCD, anxiety disorders, addiction, depression and mood disorders, eating disorders, trauma, and PTSD through a growing national network of programs. Treatments are delivered using measurement-based care, with clinicians tracking clinical outcomes to guide treatment decisions and improve results. The organization operates as a not-for-profit with more than a century of experience, distinguishing itself by its focus on proven therapies, outcome data, and access to care across multiple communities. Its goal is to deliver high-quality, data-driven psychiatric care that helps patients achieve better mental health outcomes across the country.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
United States
Founded
1907

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