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Monarch

Behavioral health and substance use treatment

ACTT Assistant Team Leader

Mental & Behavioral HealthConfirmed live in the last 24 hours
Full-timeCharlotte, NC, USA$69k

About the Job

Requirements

  • A Master's degree in Human Services is required.
  • One of the following associate clinical licenses is required: Licensed Clinical Mental Health Counselor Associate, Licensed Clinical Social Worker Associate, or Licensed Marriage and Family Therapist Associate.
  • At least two years of full-time experience working with adults with severe and persistent mental illness is required.
  • A valid U.S. driver's license is required.
  • Driving and travel are required.

Responsibilities

  • Assist the Team Leader in managing the clinical and operational aspects of the Assertive Community Treatment Team and in meeting team goals.
  • Assist with oversight, direction, and administrative and clinical supervision of assigned staff and programs.
  • Participate in hiring, disciplining, firing, training, and performance appraisals where appropriate or needed, and help ensure programs are staffed with qualified, trained employees.
  • Manage day-to-day staff schedules, coverage, and reporting information to the Team Leader.
  • Monitor authorizations, Person Centered Plans, and required paperwork, and hold staff accountable for submitting paperwork.
  • Schedule and ensure effective year-round, 24-hour, 7-day coverage for individuals served as required by the program.
  • Serve as a practicing clinician on the assigned Assertive Community Treatment Team and coordinate activities and services in the assigned area.
  • Lead meetings, share information from various sources with ACTT staff, and support ACTT staff.
  • Train individuals in independent living skills, establish access to community services and agencies, help individuals build community support networks, and assess individual needs daily.
  • Coordinate services with the program, staff, inpatient facilities, and detoxification facilities, and establish links to residential programs, self-help programs, and community resources.
  • Liaise daily with program after-hours staff by exchanging participant information and briefly describing presenting problems and after-hours plans.
  • Meet regularly with other Assertive Community Treatment Team members to formulate and disseminate information, and remain regularly available by telephone or pager.
  • Document participant activities in accordance with the service records manual, including writing event notes that reflect activities, goals, interventions, and outcomes.
  • Develop service plans or person-centered plans as appropriate, and screen referrals with other Assertive Community Treatment Team members.
  • Review the total caseload regularly, solve problems, develop plans, and determine daily duty assignments.
  • Assess and monitor service quality for assigned programs, including conducting chart audits, participating in peer review, and other activities required by the Agency Quality Improvement Plan.
  • Market the agency and program by developing referral sources and maintaining positive working relationships with individuals, families, staff, monitoring and licensing agencies, organizations, and funders in the communities served; attend and participate in assigned community and agency meetings.
  • Travel to community locations, agencies, and other outreach destinations as needed.
  • Monitor medical-records management and ACTT activities to ensure compliance with agency policies, Medicaid, and other requirements.
  • Attend and participate in required meetings and training, and maintain certifications in agency, state, and federal training requirements.
  • Follow agency policies and procedures and applicable state and federal statutes and regulations for the program area.
  • Implement and follow service-definition guidelines for services provided.
  • Complete other relevant responsibilities assigned by the supervisor.
  • Assist the Team Leader with administrative and clinical responsibilities as needed.
  • Perform all Team Leader responsibilities in the Team Leader's absence.
  • Support individuals in developing the skills, behaviors, responsibilities, and supports needed to live, learn, work, and participate in the community with the greatest possible self-determination and independence.

About the Company

Monarch

Behavioral health and substance use treatment

Monarch NC provides behavioral health services across North Carolina, including mental health and substance use treatment. They offer telehealth, crisis intervention, urgent care, and outpatient programs to deliver personalized care. Care is coordinated across multiple locations and access modes—clinic visits, remote telehealth, and crisis response—followed by structured outpatient support. Their goal is to improve tomorrow for clients by tailoring care and matching the right level of care to support recovery and mental health.

Company size
1,001-5,000
Company stage
Series A
Total funding
$23.9M
Headquarters
Albemarle, NC
Founded
1958

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