Learning Specialist

Since 2012, we've grown to become one of the leading single-family rental companies and homebuilders in the country, recently recognized as a top employer by Fortune and Great Place To Work®.  At AMH, our goal is to simplify the experience of leasing a home through professional management and maintenance support, so our residents can focus on what really matters to them, wherever they are in life. 

The Learning Specialist is a key role supporting the Learning department by managing day-to-day operations, coordinating projects, and overseeing program logistics. This role involves a wide range of responsibilities, from organizing calendars, travel arrangements, and preparing materials for leadership and learning programs. Serves as a superuser for Workday HCM and other platforms, assisting in data analysis, resource development, and collaborating with other departments to ensure alignment in messaging and program delivery. Lead department-wide special projects by applying strong time management, proactive communication and self-leadership to deliver accurate, efficient, and timely results.

Responsibilities:

• Serve as superuser administrator for online learning platforms (e.g., Workday HCM and Blanchard Exchange) providing back-up admin-level oversight and helping build and maintain aspects of the Learning tenant in Workday (WD). Assist with department-wide initiatives, tracking progress, and ensuring alignment with company goals. Partners with other departments such (e.g., Corporate Services, Communications, and Marketing) to submit and track resource requests ensuring consistent messaging, branding, and distribution of learning materials.  Assist in creating and organizing program materials, such as agendas, handouts, presentations, and Canva training guides for WD and other Learning and Development programming.
• Oversee logistics for training sessions, conferences, and leadership development events, including venue coordination, attendee communication, and vendor management. Provide hands-on support during events, including setup and breakdown of leadership and learning department activities. Coordinate post-event tasks, such as collecting feedback and distributing follow-up materials. Manage inventory levels of programming supplies. May assist with file organization, data entry, and report generation.
• Manage the Training Class calendar and directly oversee the Learning inbox. Respond to learner inquiries, provide system guidance, and assist with learning-related needs. Draft and distribute learning communications, reminders, and updates. Identify patterns in learner questions and communicate potential training needs to the team. Demonstrate proactive communication, self-leadership, and reliable follow-through to drive high-quality support across both the Leadership Development and Learning teams.
• Manage records of program logistics and key metrics to ensure smooth operations and budget parameters are met. Conduct pricing research for cost analysis projects and support evaluation of training program expenses. Track budget spend, update department leaders on financial activity, and assist with identifying cost-saving opportunities. Research training topics, tools, and emerging learning methods to support content development. Conduct quality control reviews of learning documents and multimedia materials for accuracy and consistency. Assist, build, and manage vendor relationships and communication, negotiate pricing where applicable, and guide department contract or procurement needs. Deliver consistent, high-quality execution on special projects to ensure deadlines are met.

Requirements:

• High school diploma or GED required.
• Bachelor’s degree in business, organizational development, education, finance, or related field preferred.
• Minimum three (3) years of experience providing executive-level support, managing program/event coordination, and delivering project support or a combination of related experience required.
• Minimum three (3) years of experience in a learning and development or organizational development supporting role preferred.
• Minimum two (2) years of experience with Workday HCM required.
• Minimum one (1) year of experience with Blanchard Exchange preferred.
• Advanced proficiency in Canva. Knowledge of Articulate Rise 360 and Learning Management Systems (LMS) preferred.
• Proficiency in Microsoft Office Suite, including Excel for tracking budgets and analyzing cost data; Office 365, Teams, experience with Smartsheet preferred.
• Proficiency in using presentation software.
• Valid driver’s license and satisfactory driving record required.
• Industry experience in real estate, property management, construction, maintenance, or financial services preferred.
• Excellent proactive communication skills, both verbal and written.
• Able to anticipate needs, follow up consistently, and keep stakeholders informed.
• Excellent time management and organizational skills; proven ability to manage multiple priorities and meet deadlines.
• Excellent analytical and research skills.
• Demonstrated self-leadership and accountability with the ability to drive results independently and maintain momentum with minimal supervision.
• Strong attention to detail and accuracy in data entry, record keeping, and document preparation.
• Ability to build and maintain positive relationships with vendors, obtain pricing, and support negotiation discussions.
• Ability to track budgets, prepare cost summaries, and support leaders with financial activity updates.
• Strong customer service orientation with the ability to respond to learners and internal partners in a timely and professional manner.
• Ability to work collaboratively across the Leadership Development team, Learning team, and Company business units.
• Sound decision-making, judgment, and problem-solving skills.
• Ability to adapt to changing business needs, introduce process improvements, and maintain operational consistency.
• Ability to maintain professional, cooperative relationships with employees, leaders, and external vendors.

Compensation

The anticipated pay range/scale for this position is $30.73 - $34.00 Hourly. Actual starting base pay within this range will depend on factors including geographic location, education, training, skills, and relevant experience.

Additional Compensation

This position is not bonus-eligible.

Perks and Benefits

Employees have the opportunity to participate in medical, dental and vision insurance; flexible spending accounts and/or health savings accounts; dependent savings accounts; 401(k) with company matching contributions; employee stock purchase plan; and a tuition reimbursement program. The Company provides 9 paid holidays per year, and, upon hire, new employees will accrue paid time off (PTO) at a rate of 0.0577 hours of PTO per hour worked, up to a maximum of 120 hours per year.

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