Internship
Cloud-based platform for digital workflows
$53.13 - $55.58/hr
Santa Clara, CA, USA
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ServiceNow offers a cloud-based platform that helps businesses automate and manage their operations, improving efficiency and enhancing customer and employee experiences. The Now Platform includes applications for IT operations, customer service, human resources, and security operations, primarily serving large enterprises across various industries. Operating on a software-as-a-service (SaaS) model, clients access the platform via the internet, which simplifies usage and provides a steady revenue stream through subscription fees. ServiceNow stands out by also providing professional services for implementation and customization, aiming to optimize workflows and improve service delivery for its clients.
Company Size
10,001+
Company Stage
IPO
Headquarters
Santa Clara, California
Founded
2004
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Generous family leave
Flexible PTO
Matched Donations
Retirement benefits
Annual learning stipends
Paid volunteer time
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Google Cloud unveiled its seventh-generation Tensor Processing Unit (TPU) called Ironwood on Wednesday, a custom AI accelerator that the company claims delivers more than 24 times the computing power of the world’s fastest supercomputer when deployed at scale.The new chip, announced at Google Cloud Next ’25, represents a significant pivot in Google’s decade-long AI chip development strategy. While previous generations of TPUs were designed primarily for both training and inference workloads, Ironwood is the first purpose-built specifically for inference — the process of deploying trained AI models to make predictions or generate responses.“Ironwood is built to support this next phase of generative AI and its tremendous computational and communication requirements,” said Amin Vahdat, Google’s Vice President and General Manager of ML, Systems, and Cloud AI, in a virtual press conference ahead of the event. “This is what we call the ‘age of inference’ where AI agents will proactively retrieve and generate data to collaboratively deliver insights and answers, not just data.”Shattering computational barriers: Inside Ironwood’s 42.5 exaflops of AI muscleThe technical specifications of Ironwood are striking. When scaled to 9,216 chips per pod, Ironwood delivers 42.5 exaflops of computing power — dwarfing El Capitan‘s 1.7 exaflops, currently the world’s fastest supercomputer
Join our daily and weekly newsletters for the latest updates and exclusive content on industry-leading AI coverage. Learn More. Google Cloud is making an aggressive play to solidify its position in the increasingly competitive artificial intelligence landscape, announcing a sweeping array of new technologies focused on “thinking models,” agent ecosystems, and specialized infrastructure designed specifically for large-scale AI deployments.At its annual Cloud Next conference in Las Vegas today, Google revealed its seventh-generation Tensor Processing Unit (TPU) called Ironwood, which the company claims delivers more than 42 exaflops of computing power per pod — a staggering 24 times more powerful than the world’s leading supercomputer, El Capitan.“The opportunity with AI is as big as it gets,” said Amin Vahdat, Google’s vice president and general manager of ML systems and cloud AI, during a press conference ahead of the event. “Together with our customers, we’re powering a new golden age of innovation.”The conference comes at a pivotal moment for Google, which has seen considerable momentum in its cloud business. In January, the company reported that its Q4 2024 cloud revenue reached $12 billion, a 30% increase year over year. Google executives say active users in AI Studio and the Gemini API have increased by 80% in just the past month.How Google’s new Ironwood TPUs are transforming AI computing with power efficiencyGoogle is positioning itself as the only major cloud provider with a “fully AI-optimized platform” built from the ground up for what it calls “the age of inference” — where the focus shifts from model training to actually using AI systems to solve real-world problems.The star of Google’s infrastructure announcements is Ironwood, which represents a fundamental shift in chip design philosophy
Two leading industry partners enter into new distribution agreement to deliver combined CRM and CCaaS solutions to ServiceNow ecosystem.ROCKVILLE, Md., April 8, 2025 /PRNewswire/ -- 3CLogic, the leading AI-powered contact center platform purpose-built for ServiceNow®, today announced an expanded partnership with Glidefast Consulting, an Elite ServiceNow Partner. As part of the new distribution agreement, Glidefast will now act as an official reseller of 3CLogic's AI and Contact Center-as-a-Service (CCaaS) offerings, providing clients with a fully integrated voice solution designed to enhance ServiceNow's CRM and Industry workflows.The expansion comes as ServiceNow continues to accelerate its focus on front-office transformation, where voice remains a critical channel for customer engagement and service delivery. With this deepened collaboration, 3CLogic and Glidefast are positioned to meet the rising demand for native, scalable voice solutions that unify digital and human interactions across the Now Platform."As enterprises double down on delivering seamless service experiences, voice is emerging as a vital component in the ServiceNow ecosystem," said Brett Karl, VP of Partner Solutions & Alliances at GlideFast Consulting. "With our deep technical expertise and proven success across ServiceNow implementations, GlideFast is uniquely positioned to help customers unlock the full value of our integrated voice and workflow solutions."3CLogic's ServiceNow-certified Contact Center solutions extend the capabilities of the Now Platform by embedding intelligent Voice AI, intelligent call routing, real-time transcriptions, AI-powered speech analytics, and analytics directly into ServiceNow's existing workflows and products. This empowers organizations to streamline operations, remove data silos, lowering operating costs and provide a more unified customer experience.As an authorized reseller, Glidefast will offer 3CLogic's solutions globally alongside its full suite of ServiceNow services—helping clients accelerate deployment timelines, reduce implementation complexity, and ensure long-term success with their voice strategy."We're excited to deepen our partnership with 3CLogic and bring their powerful voice capabilities directly to the ServiceNow community," said Brett. "Together, we're delivering a seamless, next-generation contact center experience that amplifies the power of the Now Platform and transforms how organizations connect with customers."Both 3CLogic and Glidefast will be sponsors at the ServiceNow's upcoming annual conference, Knowledge 25 where they will be showcasing their latest CX capabilities and services
ServiceNow, a company that provides artificial intelligence (AI) agents for businesses, is set to acquire Logik.ai. The deal, announced Thursday (April 3), is designed to accelerate ServiceNow’s momentum in sales and order management with the help of Logik.ai’s configure, price, quote (CPQ) solution. Logik.ai’s best-in-class capabilities for sales and commerce will expand ServiceNow’s growth. “Companies in every industry struggle with ineffective sales processes due to complex product configurations, pricing inconsistencies, and error-prone manual quoting,” the companies said in a news release
ServiceNow acquires Logik.ai to bolster CRM offerings.