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Zscaler

Secures workforce access to apps and the internet

Senior Technical Program Manager-Corporate Applications

IT Project ManagementPosted on Nov 12
Full-timeSan José Province, Escazu, Costa RicaNo salary listed

About the Job

Requirements

  • Demonstrated hands-on experience leveraging modern artificial intelligence tools, intelligent automation, or generative artificial intelligence technologies to streamline program management workflows, reporting, and operational efficiency.
  • At least 6 years of Technical Program Management or Senior Project Management experience leading enterprise applications, corporate systems, or IT portfolio implementations within high-growth technology companies.
  • A proven track record of driving disciplined program execution from intake through production deployment.
  • Hands-on expertise facilitating structured IT planning cycles, demand management, resource allocation models, and portfolio governance frameworks.
  • Practical proficiency with Asana, Jira, Confluence, and enterprise project portfolio management software.
  • A bachelor's degree in Computer Science, Information Systems, Business Administration, or equivalent practical experience.

Responsibilities

  • Drive end-to-end portfolio governance across corporate applications, establishing transparency, operational rigor, and alignment with executive business goals and annual operating plans.
  • Lead a structured quarterly planning process, including demand qualification, dependency mapping, and resource forecasting across engineering and business systems teams.
  • Lead portfolio prioritization, intake frameworks, and capacity planning in close partnership with business application leads, IT functional owners, and leadership.
  • Manage complex, high-visibility technical programs across Finance, HR, and Legal platforms from intake and scoping through design, testing, deployment, and adoption.
  • Champion project management office best practices and delivery workflows in Jira and Asana, while maintaining structured RAID logs and executive dashboards to support delivery.

Desired Qualifications

  • Practical experience evaluating, integrating, or operationalizing AI-driven capabilities and automated workflows within enterprise corporate application ecosystems.
  • A strong background delivering large-scale programs across core enterprise business application ecosystems such as Salesforce, Workday, NetSuite, SAP, ServiceNow, or Coupa.
  • Active PMP, Agile/Scrum (CSM, PMI-ACP), or SAFe certifications, with familiarity in modern IT governance models and enterprise data and application integrations.

About the Company

Zscaler

Secures workforce access to apps and the internet

Zscaler builds cloud security software for organizations that need to protect employees, applications and data across offices and remote locations. Its Zero Trust Exchange checks the identity and context of each connection, inspects traffic for threats and applies access rules set by security teams. Zscaler Internet Access protects web and cloud application traffic, while Zscaler Private Access connects authorized users to specific internal applications without a VPN. Organizations buy subscriptions priced primarily by the number of users and metered usage, with related support services included in the business. Zscaler was founded in 2007 and is headquartered in Santa Clara, California.

Company size
5,001-10,000
Company stage
IPO
Headquarters
Santa Clara, CA
Founded
2007

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