TransPerfect

Enterprise AI-powered multilingual content management.

Quality Manager - Spanish

Editing & Proofreading +1Confirmed live in the last 24 hours

Full-timeMilwaukee, WI, USANo salary listedIn-person

About the Job

Requirements

A four-year degree or higher, preferably in a foreign language.
Native fluency in Spanish and excellent written and verbal English communication skills.
Ability to support multiple projects by keeping accurate and up-to-date project specifications.
Excellent problem-solving skills.
Ability to maintain professionalism in all situations, especially under tight deadlines.
Satisfactory results on company tests.
A minimum passing grade on the appropriate foreign-language test, as applicable.

Responsibilities

Proofread translated documents for grammar, punctuation, and spelling errors.
Format translated documents to mirror the original source document.
Provide the Project Manager with feedback on translated text in the form of a quality score.
Suggest subjective changes regarding the style, smoothness, and feel of translated documents.
Use reference materials to maintain consistency across projects for individual clients.
Create glossaries for individual clients to complement reference materials.
Operate computer-assisted translation tools to improve efficiency.
Maintain formal, disciplined operating procedures across a variety of client projects.
Track project-specific non-conformances and resolutions.
Assist with creating new department processes and improving existing processes to increase productivity and profitability.
Maintain strong relationships with contract translators, editors, and proofreaders.
Investigate client complaints regarding translations and hold freelance and full-time employees accountable.
Take responsibility for errors and omissions associated with translation projects.
Track and report company-wide quality metrics.
Manage overlapping projects and priorities in a fast-paced environment.
Perform other special projects or duties as required.

Desired Qualifications

Prior translation industry experience.
Experience with Trados or SDLX.

Job Description

The position of Quality Manager is a key player at TransPerfect. This position reports into the Department Manager. Your particular language skill will allow you to finalize the end product before it goes to the client.

Description:

Proofread all translated documents for grammar, punctuation and spelling errors
Format all translated documents to mirror the original source document
Give feedback to Project Manager re translated text in the form of a Q score
Suggest subjective changes regarding style, smoothness, and feel of translated documents
Utilize reference materials to maintain consistency across projects for individual clients
Create glossaries for individual clients to complement reference materials
Operate computer assisted translation (CAT) tools to improve efficiency
Efficiently maintains formal disciplined operations procedures across a variety of client projects
Track project-specific non-conformances and resolutions
Assist with making new department processes while improving on existing ones (improve productivity, profitability)
Maintain strong relationships with contract translators, editors, and proofreaders
Investigate client complaints regarding translations – holding both freelance and full-time employees accountable
Be responsible for any errors/omissions associated with their translation projects
Track and report on company-wide quality metrics
Juggle overlapping projects and priorities in a fast-paced environment
Perform other special projects or duties when required

Qualifications

Requires a four-year degree or higher, preferably in a foreign language

Excellent communication (written and verbal) skills in Spanish (native fluency) and English
Ability to support multiple projects by keeping accurate and up-to-date project specs
Excellent problem solving skills
Ability to maintain professionalism in all situations, especially under tight deadlines
Satisfactory results on company tests
Minimum passing grade (subject to individual language) on appropriate foreign language test, as applicable

Desired Skills:

Prior translation industry experience
Experience with Trados or SDLX

Additional Information

All your information will be kept confidential according to EEO guidelines.

About the Company

TransPerfect

Enterprise AI-powered multilingual content management.

TransPerfect delivers language and AI solutions that help businesses communicate with global audiences. Its GlobalLink cloud platform lets users author, translate, review, and publish multilingual content, often using translation memories, glossaries, and workflows, with components like GlobalLink Now, Enterprise, Share, Web, Applanga, TransPerfect Media, and TM Server. The company combines this software suite with professional translation services and consulting, and grows its capabilities through acquisitions such as TheSpeech to add interpretation and related services. Its goal is to help organizations reach international audiences efficiently and accurately by localizing content at scale.

Company size: 10,001+
Company stage: Debt Financing
Total funding: $450M
Headquarters: New York City, New York
Founded: 1992

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