Overnight Assistant Manager

Description

The Overnight Assistant Manager is responsible for leading overnight operations. This position also serves as the Manager on Duty (MOD) for the entire store during overnight hours, providing direction to the overnight crew and ensuring the store is secure, operational standards are maintained and the store is ready for opening.

Working in partnership with other store leadership, this position oversees overnight stocking, freight processing, merchandising, employee performance, store security and storewide operational needs. The role requires independent decision-making, effective team leadership and accountability for productivity, safety and overall store readiness.

Leadership and Team Management

• Direct, supervise, train and develop overnight employees, establishing clear expectations and work priorities.
• Coordinate overnight staffing and workload to ensure assigned tasks are completed efficiently and accurately.
• Monitor productivity, stocking performance and work quality, providing coaching and addressing performance concerns.
• Conduct regular 1:1 meetings with direct reports to discuss performance, goals, development and any workplace concerns.
• Conduct employee performance reviews and provide input regarding hiring, discipline and other personnel decisions in accordance with company procedures.
• Promote teamwork, accountability and a safe, respectful work environment.

Center Store Operations

• Oversee overnight stocking, product rotation, tagging, merchandising and department conditionings.
• Ensure products are properly rotated using first-in, first-out (FIFO) practices and that damages, mispicks and inventory discrepancies are addressed appropriately.
• Monitor stocking productivity, in-stock conditions, backroom organization and inventory handling to help minimize shrink and improve operational efficiency.
• Ensure shelves, displays and sales floor areas are properly stocked, faced and organized before store opening.
• Collaborate with the Grocery Manager to communicate priorities, address operational challenges and maintain consistent department standards.

Storewide Overnight Operations and Security

• Serve as the primary Manager on Duty for the store during overnight hours, providing leadership and responding to operational needs across departments.
• Ensure established building security procedures are followed, including locking and securing the store, monitoring authorized access and completing required opening or closing checks.
• Respond to store alarms and emergencies, including security incidents, fire alarms, refrigeration concerns and power outages, following company procedures and contacting appropriate emergency services or support personnel as needed.
• Oversee overnight deliveries and receiving activities as assigned, ensuring accurate documentation, proper handling and compliance with applicable food safety and temperature-control requirements.
• Coordinate with other departments to address staffing gaps, equipment issues, maintenance needs and other concerns affecting store operations.
• Ensure storewide cleanliness, safety and operational standards are maintained throughout the overnight shift.

Safety, Compliance and Store Readiness

• Enforce company safety procedures and applicable food safety, sanitation and workplace safety requirements.
• Ensure equipment is used properly and employees follow established procedures for lifting, stocking, handling merchandise and working in refrigerated or freezer environments.
• Monitor completion of assigned overnight tasks and communicate outstanding work, incidents and operational concerns to store leadership.
• Support the effective use of store systems, security technology and automated equipment, responding to issues within the scope of the position and escalating technical concerns when necessary.
• Identify opportunities to improve productivity, reduce waste and strengthen overnight processes.

Benefits Summary for Full Time:

• Medical, Dental, Vision
• 401k
• Employer Paid Life Insurance
• Long Term & Short Term Disability
• Hospital, Critical Illness, Accident
• Paid Vacation and Paid Holidays
• Sick & Safe Time
• Shift differentials for working Sundays & Holidays
• 10% discount at any Mackenthun’s locations
• Referral bonuses
• Dietitian services

Requirements

Qualifications

• At least two years of retail supervisory or leadership experience, preferably in grocery, overnight operations or freight management.
• Demonstrated ability to lead employees, coordinate workloads and hold team members accountable for performance.
• Knowledge of grocery stocking, merchandising, inventory handling, product rotation and food safety practices.
• Ability to follow store security procedures and respond appropriately to alarms, emergencies and operational disruptions.
• Strong problem-solving, communication, organization and decision-making skills.
• Ability to work independently while maintaining communication with store leadership.
• Familiarity with inventory systems, stocking equipment and other store operating systems preferred.

Working Conditions and Physical Requirements

• Primarily overnight schedule, including weekends and holidays as business needs require.
• Ability to stand and walk for extended periods and regularly lift and move merchandise weighing up to 50 pounds, with or without reasonable accommodation.
• Ability to work in varying temperatures, including refrigerated and freezer areas.
• Ability to safely operate or work around stocking equipment and other equipment used in store operations, with appropriate training.
• Ability to perform the essential functions of the position with or without reasonable accommodation.