Advanced Process Specialist

Create a better future with sustainable solutions.

Do you want to make a difference in the world and contribute to a sustainable future? We believe we can develop the technology and gain the know-how to make that difference and tackle the climate challenge. It's a big responsibility, and we have committed to doing it.

As a leader in the mining industries, we have taken on the responsibility of developing sustainable solutions. We have launched our ambition, MissionZero – enabling our customers to move towards zero-emissions by 2030. Your curiosity, know-how, and innovative mindset will take us from idea to action. Together, we enable our customers to produce the materials needed for a better future.

We are seeking an Advanced Process Specialist to join our team, based in Orange and the surrounding region or Newcastle, NSW.

Job scope:

• To provide our customers with technical site-based solutions and service offerings to ensure FLSmidth continues to be a reliable partner of choice.
• Develop the regional markets and establish new install bases & aftermarket strategies for FLSmidth products, specifically Pumps, Cyclones, Valves.
• Support our customers to continuously improve operational efficiency and the technical expertise of the local team. You are expected to contribute strongly to the overall company results & culture, whilst working collaboratively within FLSmidth.
• Ensures planning and maintaining of work systems, procedures, and policies.
• Lead the sales process for FLSmidth Products, Pumps, Cyclone, Valves, Hose & Rubber product proposals.
• Establish & maintain key customer relationships, primary selections, technical sales, establish pricing strategies, negotiate proposals and secure orders for FLSmidth.
• Lead the site conversions for FLSmidth products on competitor install base, propose technical solutions to improve cyclone performance and reduce total cost of ownership for customers.
• Establish strategies to protect the installed base of FLSmidth and ensure the customers are supported technically and operationally within the broader FLSmidth products & site sales support networks.
• Manage multiple conflicting engagements & drive outcomes of cross-regional teams to deliver on customer-committed deliverables.
• Be responsible for new business development by prospecting for potential new clients and successfully converting them to sales.
• Accountability for the FLSmidth products & service budgets & forecasts, with other ad hoc reporting as required to support the team to achieve results.
• Grow, engage and motivate a large and diverse team (sales, service and product support teams) to continually exceed customer expectations.
• Ensure we maintain a clear focus on ‘Safety First’ and Quality at all times.
• Be responsible for business development planning and provide feedback on market and competition.

What you bring:

• Bachelor’s degree in relevant discipline (Engineering or Metallurgy etc) or significant field service technical solutions selling with business development experience is preferred.
• At least 5 years specific FLSmidth or competitor products experience (Pumps, Cyclones, Valves, Hose & Rubber) covering technical solutions sales, site service offerings, capital proposals & field troubleshooting experience within the mineral processing industry either in the Philippines or overseas will be highly regarded.
• Proven ability to build high performance sales & service teams across Australia or overseas.
• Existing strong network or the proven ability to build a strong network of key stakeholders within the mineral processing industry.
• Demonstrated ability to develop close relationships and credibility both internally and with external clients using strong customer service skills.
• Demonstrated business acumen to develop realistic business plans with a clear strategy to reach those targets.
• Prior experience in establishing value-based service offerings to customers.
• Highly developed negotiation skills and sales skills with the ability to close deals.
• Ability to work in a team or individually on multiple concurrent projects.
• Computer experience using standard MS Office suite, and pump selection software is required.
• Demonstrated ability to deliver in a fast-paced, changing environment whilst maintaining a high level of attention to detail.
• Flexibility and willingness to travel as the job/customer requires.

What we offer:

• Competitive remuneration package.
• Work from home options available.
• Flexible start and finish times.
• Job security in a volatile market – FLSmidth has 140 years of successful operation within a global environment.
• Development and training within a respected global OEM company.
• Access to salary packaging options to allow you to maximise your after-tax income.
• Employee Assistance Program for employees and immediate family.
• Purchased annual leave options.
• Involvement with community and charitable initiatives.

As an equal-opportunity employer, FLSmidth embraces diversity and equality by promoting an environment of inclusion. We encourage applicants of all backgrounds and perspectives to apply - the more diverse our employees are, the stronger our team is.  

In our commitment to equal opportunity and eliminating bias, we kindly request that you exclude personal information such as age, ethnicity, number of children, and photographs from your application materials.

Please apply by clicking "apply" on this page.  

Kindly note that we will be reviewing applications and conducting interviews on an ongoing basis so please apply as soon as possible.  

Successful candidates will be contacted by email.

No recruiters and unsolicited agency referrals, please

We offer all employees access to a dedicated recognition platform, empowering you to celebrate achievements, share appreciation and stay connected globally.