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FLO EV Charging

Operates EV charging network and services

Distribution Channel Manager - Residential

Business Development & PartnershipsConfirmed live in the last 24 hours
Full-timeNo salary listed

About the Job

Requirements

  • A university degree in commerce, administration, sales management, marketing, or a related field, or equivalent experience.
  • At least 7 years of experience in channel management, partnerships, or distribution is recommended.
  • Knowledge of operational processes, electronic data interchange (EDI), and third-party logistics (3PL) is an asset.
  • Proficiency with performance-tracking, reporting, and customer relationship management (CRM) tools is required.
  • Excellent spoken and written French and English are required to collaborate with partners and internal teams across Canada.
  • Strong rigor and analytical ability are needed to track and manage performance indicators.
  • Initiative and proactivity are needed to identify and resolve operational issues.
  • Ability to manage multiple partners and projects simultaneously is required.
  • Flexibility and adaptability in a rapidly changing environment are required.
  • Ability to positively influence partners and act as a strategic internal and external partner is required.
  • Ability to explain performance data clearly and formulate actionable recommendations is required.

Responsibilities

  • Define active distribution channels, including distributors, retailers, installers, and automotive partners.
  • Clarify partner roles and responsibilities across sales, installation, support, and service.
  • Establish operational rules for territories, priorities, and interactions with direct sales.
  • Maintain an up-to-date map of active, inactive, and potential partners.
  • Manage the onboarding of new partners, including product training, tools, documentation, and ordering processes.
  • Ensure partners become operational quickly after signing.
  • Regularly update partner training content and tools.
  • Identify under-activated partners and implement corrective actions to improve their performance.
  • Track key performance indicators by partner and channel, including sales, inventory, pipeline, and order regularity.
  • Produce clear, actionable weekly and monthly performance reports.
  • Conduct regular performance reviews with strategic partners.
  • Identify gaps against objectives and propose concrete action plans.
  • Collaborate with internal teams to resolve operational issues involving product availability, timelines, and pricing.
  • Relay field needs and feedback to Product and Operations teams.
  • Coordinate partner-support initiatives with Marketing, including materials, promotions, and training.
  • Ensure compliance with FLO standards for brand, customer experience, and quality.
  • Develop distribution-channel sales forecasts.
  • Participate in the sales and operations planning (S&OP) process.
  • Regularly assess partner-network performance.
  • Recommend adding, pausing, or removing partners based on results.
  • Test and deploy operational improvements to processes, tools, and incentives.
  • Contribute to the evolution of the FLO Home offering based on market feedback.
  • Actively manage a portfolio of partners, monitor performance indicators, promptly resolve operational problems, and maintain alignment between FLO and its distribution network.

Desired Qualifications

  • Knowledge of operational processes, electronic data interchange (EDI), and third-party logistics (3PL).

About the Company

FLO EV Charging

Operates EV charging network and services

FLO EV Charging runs an EV charging network for homes, businesses, and public sites, selling charging hardware, handling installation, and offering network subscriptions with access and support. Customers install FLO charging stations and pay a recurring subscription that unlocks network access, monitoring, and software updates. FLO differentiates itself by delivering an end-to-end solution (hardware, installation, and continuous network service) across residential, commercial, and public sector customers. Its goal is to support the transition to electric mobility by providing reliable, user-friendly charging infrastructure that makes EV ownership easier.

Company size
51-200
Company stage
Series E
Total funding
$180.7M
Headquarters
Quebec City, Canada
Founded
2009

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