Vendor Relations Supervisor
$75k - $95k/yr
Senior
Bachelor's
Culver City, CA, USA
In Person
Operations & LogisticsProcurement & Sourcing
About the job
Requirements
- At least 5 years of experience in client services, vendor relations, marketing, or project management, including at least 3 years in a supervisory or management role.
- Demonstrated success in selecting vendors, negotiating contracts, monitoring performance, and mitigating risks to optimize the supply chain and ensure compliance.
- Strong proficiency in Microsoft Office Suite, particularly PowerPoint.
- A bachelor's degree in Business Administration or Communications is preferred; relevant experience may substitute for education.
Responsibilities
- Oversee a global strategic vendor management program to enhance supplier relationships, control costs, mitigate risks, and ensure compliance with standards and requirements.
- Lead, mentor, and motivate a team while fostering collaboration and providing exceptional support for Branding Consultants, vendors, and suppliers.
- Provide strategic support to the sales team with relevant data, market trends, and new product insights.
- Oversee the internal compliance program and enhance protocols to adhere to product safety and social responsibility standards.
- Stay current on industry trends and best practices, integrating new strategies and technologies into sourcing and marketing processes.
- Research and evaluate competitive products, pricing, and market trends, and maintain databases to support strategic decision-making.
- Address escalated supplier issues, resolve them or escalate complex matters to the Chief Strategy Officer as necessary.
- Collaborate with Sales, Production, and other departments to strengthen cross-functional relationships and ensure proactive follow-up.
- Enforce brand consistency through standardized logos, style guides, and visual identity across customer-facing materials.
- Work with the events team to coordinate, plan, and participate in events and trade shows throughout the year.
- Represent the company at offsite events to strengthen vendor and supplier relationships and enhance brand presence.
- Oversee maintenance, order fulfilment, and inventory management of promotional materials.
- Analyze vendor and sourcing data to identify trends and opportunities for process improvement.
- Prepare and present reports on team performance, team productivity, and customer feedback to senior management.
- Perform other related duties and manage special projects as assigned.
Desired Qualifications
- Strong communication and customer service skills, with the ability to adapt communication styles to diverse personalities.
- Strong organizational, time management, and decision-making skills, with attention to detail.
- Ability to build and maintain effective relationships.
- Ability to balance customer satisfaction with company goals in a performance-driven environment while adapting to changing priorities.
- Ability to manage tasks with minimal supervision while effectively prioritizing workload.
- Friendly, approachable, and outgoing demeanor, with the ability to foster a positive and collaborative environment.
About the company
Nadel International provides promotional products and marketing promotion services to help clients bring their ideas to life. It works by sourcing and customizing promotional items, coordinating campaigns, and managing orders through a team of Account Executives. The company operates a global network—originally built in the US and later expanded with the acquisition of Active Promotions in London—allowing it to serve clients in the US, UK, and beyond. JNI distinguishes itself through its long-standing family-owned culture, a commitment to inclusivity (supporting women, minorities, and disabled veterans), and a large, nationwide and international team that emphasizes personalized service. Its goal is to help brands reach audiences effectively by turning ideas into successful promotional campaigns that travel across markets.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
London, United Kingdom
Founded
2000
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Simplify's Take
What believers are saying
- 2025 North American revenue reached $221.9 million, up 12.1% year over year.
- On August 10, 2026, Nadel bought Tugboat, adding fulfillment expertise and logistics capacity.
- Simplify lists 12 open roles in London, Austin, and Culver City on September 4, 2026.
What critics are saying
- Two acquisitions in August 2026 strain integration, divert management, and delay promised synergies.
- Australian rebranding under Nadel risks customer churn and distributor confusion through 2027.
- One failed cross-border integration destroys trust, sends enterprise clients to larger distributors.
What makes Nadel International unique
- Since July 31, 2026, Nadel adds Australia with All Branded Group and APAC reach.
- Nadel combines promotional products, company stores, gifting, fulfillment, and technology-enabled brand programs.
- Founded over 70 years ago, Nadel keeps scale, supplier leverage, and cross-border sourcing.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Disability Insurance
- Life Insurance
- 401(k) Retirement Plan
- Performance Bonus